Blue Mountain Chrysler

Don't return phone calls or know how to repair Dodge vehicle I'm disgusted with the inability of this dealership to determine the cause of missfires in my V6 Dodge Journey. Their service manager, Rob Picken, s I'm disgusted with the inability of this dealership to determine the cause of missfires in my V6 Dodge Journey. Their service manager, Rob Picken, seems to have difficulties returning phone or email messages. Although he talks reassuringly, his words don't, in my opinion, match his actions. His latest excuse was that if the computer doesn't indicate a problem, then all they can do is try (guess) various repairs....AT MY EXPENSE....this after a cylinder head was replaced. He couldn't even be bothered to go for a test drive that was supposedly arranged. I have discouraged others from using this dealership or purchasing a Journey. BTW, did you know that the warranty on these cars is 100000 Miles in the USA and 100000 KMS in Canada? Truly pathetic. More

Purchase of new 2016 Grand Caravan Been a customer of BMC since 1975 having originally dealt with Darryl Sly when he opened the dealership. Excellent service ever since & that is why ha Been a customer of BMC since 1975 having originally dealt with Darryl Sly when he opened the dealership. Excellent service ever since & that is why have been with them. Garnet Walker was great for the current purchase & so was Jamie (the manager). Customer satisfaction is their #1 motto. Keep it up! Mansoor Sunderji C.A. ; FCA ((Eng. & Wales) More

Finance Manager Philip Fisher never returned my phone call Philip Fisher never returned my phone call . He sold me a bumper to bumper warranty that did not cover anything. He advised that he would look into i Philip Fisher never returned my phone call . He sold me a bumper to bumper warranty that did not cover anything. He advised that he would look into in and never got back to me. MY NEXT NEW CAR WILL NOT BE PURCHASSED AT THIS DEALERSHIP. More

Helpful, priced right, no problems. Purchased a used 1500 between Christmas and New Years. Went very smoothly, was an easy buy it was priced right and Shari and Phil were very helpful. A Purchased a used 1500 between Christmas and New Years. Went very smoothly, was an easy buy it was priced right and Shari and Phil were very helpful. All around impressed with the whole experience. More

NEW VEHICLE GREAT SERVICE......NICE PEOPLE TO DEAL WITH..........FROM THE TIME WE CAME IN TO THE FINALLY SALE... GARNET AND PHIL GREAT JOP KEEP UP THE GOOD WORK GREAT SERVICE......NICE PEOPLE TO DEAL WITH..........FROM THE TIME WE CAME IN TO THE FINALLY SALE... GARNET AND PHIL GREAT JOP KEEP UP THE GOOD WORK More

service is always above and beyond!! Nick and Darlene fab!! I needed to have my winter tires installed, and I cannot lift them to get them to the dealership. After speaking with Nick, he came and collected my c I needed to have my winter tires installed, and I cannot lift them to get them to the dealership. After speaking with Nick, he came and collected my car, loaded the tires, took it for me to the dealership and returned it to me the following evening. I did not have to move a tire!! His service is above and beyond the call of duty!!! Darlene is also so helpful with me when I need work done. I would highly recommend Blue Mountain Chrysler to anyone! Totally an awesome experience each and every time. Thank you everyone!! More

Freindly, helpful, no pressure Really enjoyed working with Shari. No pressure, very patient and helpful. Great attentive service from all the staff. Only took 24 hours from walking Really enjoyed working with Shari. No pressure, very patient and helpful. Great attentive service from all the staff. Only took 24 hours from walking in the door to driving away in a new vehicle!! Impressive. More

New vehicle purchase Great service right from the minute I walked in the door. We were in need of a new car ASAP and Sheri helped us that day, we had it 2 days later Great service right from the minute I walked in the door. We were in need of a new car ASAP and Sheri helped us that day, we had it 2 days later More

Great Its was a great when in thinking i maybe not and got a car sheri was great and so was phil and the staff is so nice . Its was a great when in thinking i maybe not and got a car sheri was great and so was phil and the staff is so nice . More

STAY AWAY I wanted to make note that the only reason my phone call/email inquiries were made a priority after weeks of not hearing back, was because I posted on I wanted to make note that the only reason my phone call/email inquiries were made a priority after weeks of not hearing back, was because I posted on here and google about the poor poor service I received. I was phoned at work, told Phil that I couldn't talk and was told he would call back later and yet again, never heard anything. I now have to make a call to the credit bureau to attempt to have everything that was done here removed from my bureau report. I was very honest the whole time and was given too many empty promises, I was also honest about how desperate I was (BIG mistake) as my current vehicle will not last much longer and I feel as though I was preyed on and made to come in when I should have trusted my gut and stayed away. You are just a dollar sign to this dealership, I would never recommend this place to anyone - and anyone who comes into my office or who I speak to about my experience when serving all say to stay away also and that I dodged a bullet! Once they have your sale, they could care less about you. More