Blue Mountain Chrysler

disorganized service center brought my truck in for a warranty issue with the tape on door frame around windows, left all day with info for them to call when ready, came after bu brought my truck in for a warranty issue with the tape on door frame around windows, left all day with info for them to call when ready, came after business hours to pick -up and truck was in lot so I took it home only to find I needed to return for completion of work but they forgot to call. After second visit work completed for 2 days when I noticed air pockets and wrinkles called back and they will make it right when brought back. In mean time I got a recall notice for air bags so booked the appointment and also mentioned about the tape air pockets and wrinkles that would need to be repaired as well and for them to book the extra time. Came in for the recall waited 1.5 hours then told I'd have to come back another time as they didn't have the tape required. I have to drive .5 hour to get to the Dealership my time is valuable/costs gas each time, so there seems to be a little lack of communication at the service center and definitely not a lot of consideration about making return phone calls More

Love my new Ram! I recently purchased a new Ram 1500 Laramie through this dealership. The salesman explained all the different features and benefits of the vehicle to I recently purchased a new Ram 1500 Laramie through this dealership. The salesman explained all the different features and benefits of the vehicle to me and was very helpful in helping me determine which was the right truck for my driving and towing needs. The vehicle I wanted was not in stock at this dealership, so they found one at another dealership and had it brought in for me. The vehicle was delivered as promised although a few days later than I expected. The dealership negotiated the price with me so I was able to get my dream truck within the budget I had to work with. Communication was clear and responses to my questions provided in a timely manner. Very easy and trouble free transaction. More

Satisfaction a number one priority My Mom and I were in desperate need of a newer vehicle, we contacted Shari McKilligan and asked for her help and in only a few weeks, she was able to My Mom and I were in desperate need of a newer vehicle, we contacted Shari McKilligan and asked for her help and in only a few weeks, she was able to find us the perfect vehicle that indeed meets our needs perfectly, she showed the up most respect for us as customers. A true pleasure to be with. We will have our new vehicle serviced with Blue Mountain Chrysler and look forward to seeing Sheri again soon. Yours Sincerely Donna & Ruth Quin More

No Longer a Skeptic I was in the market for a replacement vehicle, and was on my way back to another dealer, but on a whim decided to stop in to Blue Mountain Chrysler. I I was in the market for a replacement vehicle, and was on my way back to another dealer, but on a whim decided to stop in to Blue Mountain Chrysler. I was introduced to Shari McKilligan, who asked a few questions, and said she thought she had the right vehicle for me. I test-drove it, and it was exactly what I needed. I didn't even need to try another truck -- colour, features, accessories and price were exactly what I wanted. Phil Fisher arranged financing, a great warrantee package and a few perks. In the past, I've always been skeptical of large dealers, yet I've been surprisingly satisfied with their sales & finance team, their service department for regular vehicle maintenance, and even their phone contact to update me on a repair I required (that I had caused) -- it was amazing how quick they were able to get the parts, and do the major work. They did a follow-up retorquing without any appointment -- just drove into their drive-thru styled repair entry, and was on my way in minutes. I'd recommend this dealership to anyone! More

Great Service & Experience My experience with Blue Mountain Chrysler was wonderful. I saw a used car that interested me while driving by the lot and stopped in the ask some ques My experience with Blue Mountain Chrysler was wonderful. I saw a used car that interested me while driving by the lot and stopped in the ask some questions. Aaron was quick to assist and offered me a full overview of the vehicle's specs. I came back the following day for a test drive and Aaron had the vehicle all ready to go. In terms of Financing with Phil, the approval process was very quick, which was great. He is knowledgeable about all financing options and very outgoing and nice! From consistent communication to quick service and a vehicle I am extremely satisfied with I would recommend this dealership to anyone. Ask for Aaron, he made the experience 5 stars. Thanks! Shannon More

purchase of Dodge Journey Darlene was very helpful and knowledgeable. She answered all our questions and then went out with us to our new vehicle and explained how everything Darlene was very helpful and knowledgeable. She answered all our questions and then went out with us to our new vehicle and explained how everything work inside the car. We will deal with her again. Phil was very helpful in arranging purchase, but we were very disappointed when he missed ordering the snow tires that Darlene had quoted us. More

staff was out going and helped me find the car for me. Shari McKilligan answered all my question and assisted me with my purchase of my car . I came through the experience relaxed and confident i made th Shari McKilligan answered all my question and assisted me with my purchase of my car . I came through the experience relaxed and confident i made the right choice. In the years to come i will feel confident in returning the Blue Mt. Chrysler and continue to have my vehicle service by their staff. Thank you. Nancy Small More

Fast, Efficient, Friendly and Knowledgeable Chris, Jamie Phil and the rest of the team were great with us. I went in with a list of specific needs and budget. Chris was able to answer all of my Chris, Jamie Phil and the rest of the team were great with us. I went in with a list of specific needs and budget. Chris was able to answer all of my questions and went above and beyond to show us what we could get to meet our needs. We ended up with a Van that surpassed our checklist which made us really happy - and the kids too! We definitely would refer anyone to them who is in need of a vehicle. I am very picky and also have high expectations when it comes to service and these guys knocked it out of the park! More

Our First Jeep Experience! We hadn't intended on buying a vehicle the day we drove onto the Blue Mountain Chrysler lot. It was something that was meant to happen in the coming We hadn't intended on buying a vehicle the day we drove onto the Blue Mountain Chrysler lot. It was something that was meant to happen in the coming weeks. We had looked online, done some comparative research and it was our first look at the models that made our short list. Upon arriving, we circled the lot and located the one vehicle that had caught our eye on the website. We were barely out of our vehicle, when an enthusiastic sales rep arrived to help us. Within minutes, Shari had the Jeep pulled in front and we were off for a test drive. There was no denying that this was THE ONE. Back in the showroom, Shari crunched some numbers and the deal was done. A week later, after our requested extras were installed, the final papers were signed and we were on our way. From start to finish the transaction was smooth, professional and stress free. We wouldn't hesitate to purchase from this dealership again. More

Shari McKilligan is Awesome! Shari met me at the front doors of Blue Mountain Chrysler and before I could say anything she blurted out "have you been helped yet?" when I answered Shari met me at the front doors of Blue Mountain Chrysler and before I could say anything she blurted out "have you been helped yet?" when I answered "no" the exceptional customer service began. I was actually test driving a new Ford Escape and saw a red Jeep in their lot. Shari told me about the jeep and due to her excellent salesmanship I returned the Ford and bought the Jeep same day! Shari has continuously followed up with calls to make sure that I am completely satisfied. They serviced the car, added new breaks and added an extended warranty all within my budget. Great Job Shari! More