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Big West Ford

Edmonton, AB

5.0
488 Reviews

18208 Stony Plain Rd

Edmonton, AB

T5S 1A7

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488 Reviews of Big West Ford

January 12, 2024

Ryan was super helpful and easy to work with, as well as Shivanna in finance More

by Janessa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
Jan 13, 2024 -

Big West Ford responded

Thank you so much, Janessa, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Ryan and Shivana! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Big West Ford Management

January 09, 2024

They were very helpful as it was my first time purchasing a vehicle alone. Caring and patient. More

by Laine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, ZENO IOANNIDES
Jan 09, 2024 -

Big West Ford responded

Laine, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Big West Ford! Big West Ford Management

January 03, 2024

Service was great! I highly recommend this dealership! And I recommend speaking with Mike Warner !! More

by tawnee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Warner
Jan 03, 2024 -

Big West Ford responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Big West Ford Management

January 03, 2024

It was a great pleasure dealing with Brett, diya, Eddie having my hums and haws. Great dealing with you all hope to see you all in the near future. Definitely will recommend big west ford to people in the More

by delf_burke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Rachid, Brett Weber, Diya Jaber
Jan 03, 2024 -

Big West Ford responded

Here at Big West Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Brett, Diya, and Eddie, and it was a pleasure having you at the dealership. We appreciate your review! Big West Ford Management

January 02, 2024

I was treated with respect and dignity. Ryan knew my needs and respected them. I was going for used and ended up buying new. More

by Holly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa, Ryan Kelly
Jan 02, 2024 -

Big West Ford responded

Thank you, Holly, for sharing your thoughts about your experience with Big West Ford. We appreciate your business and hope to see you again soon! Big West Ford Management

December 23, 2023

No back and forth, they gave the best price right off the hop. Definitely recommend and will use for future purchases More

by joshricard.1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Kabbani, ZENO IOANNIDES
Dec 26, 2023 -

Big West Ford responded

Thanks for your feedback on your recent visit to Big West Ford. It's great to hear that we were able to assist you and that you had such a positive experience. Big West Ford Management

December 22, 2023

Zeno was really great and just kept me in the loop enough on the vehicle I had been trying to figure out what I wanted to buy. He was great and always responsive. He helped me through the purchase process More

by Ian Low
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheevana Mudaliar, Sam Kabbani, ZENO IOANNIDES
Dec 26, 2023 -

Big West Ford responded

Thank you for your wonderful review of Zeno! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Big West Ford. Big West Ford Management

December 16, 2023

They were very courteous and attentive to my needs. They provided me with what I needed and within my budget More

by dion13
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
Dec 17, 2023 -

Big West Ford responded

Thank you, Dion! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Big West Ford. Big West Ford Management

December 13, 2023

Went in to see a used F-150. Unfortunately could not get pricing down, but salesperson was alright to deal with and the sales manager (Diya) I spoke to was really understanding a More

by Angry76
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Warner, Diya Jaber
Dec 13, 2023 -

Big West Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Big West Ford, we look forward to having you as one of our valued customers for many more years to come! Big West Ford Management

December 13, 2023

Jared Peacock did a great job with us! A very honest and integral young fellow. Big West should be proud! More

by Gerrypicard1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
Dec 13, 2023 -

Big West Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Gerry, please do not hesitate to let us know. We are always happy to help! Big West Ford Management

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