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Big West Ford

Edmonton, AB

5.0
488 Reviews

18208 Stony Plain Rd

Edmonton, AB

T5S 1A7

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488 Reviews of Big West Ford

February 20, 2024

My wife and I just bought an Expedition. The overall buying experience was exceptional. Our salesman was Patrick and he was very helpful and knowledgeable and was not pushy which was a big More

by Mike Daniels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sloan
Feb 21, 2024 -

Big West Ford responded

Mike, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Patrick, Eddy, and our team met your expectations. Thank you again for choosing Big West Ford, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new Expedition! Big West Ford Management

February 16, 2024

So after searching for 2 1/2 months Coast to coast for a f450 platinum or Limited I found Pat at Big west ford Edmonton He was professional, Punctual within 7 days i was 4 provinces over and rolling More

by mike goch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diya Jaber, Patrick Sloan
Feb 16, 2024 -

Big West Ford responded

Mike, thank you for choosing Big West Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Big West Ford Management

February 10, 2024

Great service from Brett and Ryan. We were kept up to date on everything. Would definitely recommend . Adding on all the extras on the bill of sale was confusing for us all. Finance th More

by trix.n101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa, Ryan Kelly, Brett Weber
Feb 10, 2024 -

Big West Ford responded

It's great to hear that Brett and Ryan were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Big West Ford! Big West Ford Management

February 09, 2024

I had a great experiance purchasubg a vegicle from bug weet ford, Ryan was excellent to deal with More

by Todd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
Feb 10, 2024 -

Big West Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Big West Ford are glad to have you as a customer. Big West Ford Management

February 08, 2024

Brett was courteous, attentive and easy to work with. Everyone at the dealership was friendly and happy to help, from management to finance and parts. More

by Laura S
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Rachid and Alli in parts, Sam Kabbani, Brett Weber
Feb 08, 2024 -

Big West Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Brett and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Big West Ford Management

February 08, 2024

Really easy to deal with and good quick service. Pleased with my new truck yeah More

by Creighton_c15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Weber
Feb 08, 2024 -

Big West Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Big West Ford. Big West Ford Management

February 08, 2024

Great customer service made the purchase smooth and easy. Will definitely be doing more business in the future More

by Kyle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Sloan
Feb 08, 2024 -

Big West Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Big West Ford Management

February 07, 2024

Easy and pleasant to deal with made everything trouble free made sure everything was ready for pick up More

by jimzad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sloan
Feb 07, 2024 -

Big West Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Big West Ford. Big West Ford Management

February 03, 2024

Ryan, Zak, and Gislaine made buying our new vehicle a great experience. They provided us with excellent customer service. They were friendly, respectful, and knowledgeable. We highly recommend Big Wes More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zak, Gislaine, Ryan Kelly
Feb 04, 2024 -

Big West Ford responded

Susan, It's fantastic to hear that Ryan, Zak, and Gislaine provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Big West Ford! Big West Ford Management

February 03, 2024

After inquiring about the truck Patrick reached out to me in a very kind and professional manner and was a pleasure to deal with making the buying process seamless. Shoutout to Eddie in finance as well for h More

by Brendan Badry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie , Patrick Sloan
Feb 04, 2024 -

Big West Ford responded

Brendan, We are very happy to hear Patrick, Eddie, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Big West Ford Management

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