Big West Ford

REMARKABLE CAR-BUYING EXPERIENCE This was the fastest and easiest car purchase I have ever experienced. I couldn't be happier with the service I received.I had the pleasure of working with SAM NAZZAL at and easiest car purchase I have ever experienced. I couldn't be happier with the service I received.I had the pleasure of working with SAM NAZZAL at BIG WEST FORD. From the moment I walked into the dealership, Sam's professionalism and knowledge were apparent. He took the time to understand my needs and preferences, guiding me towards the perfect car that checked all the boxes.He was upfront and honest, which I knew because I had already done my own research on the car and price.sam's attention to detail and commitment to excellence made the entire car buying process seamless and stress-free. Throughout the negotiation process, sam demonstrated transparency and worked diligently to secure a fair deal. The entire team of BIG WEST FORD were amazing. I am glad I bought my new car from here to have this wonderful experience! I drove away in my dream car, confident in my purchase. If you're looking for a car salesman who goes above and beyond to provide outstanding service, I highly recommend working with SAM NAZZAL at BIG WEST FORD. This is a good dealership where they treat you well. More

Great service, and very accommodating. Helped me get the best deal possible. Would recommend to others Helped me get the best deal possible. Would recommend to others More

Brett was great to deal. It was a no nonsense deal, straight to the point and delivered on everything I needed It was a no nonsense deal, straight to the point and delivered on everything I needed More

My family and I recently had the pleasure of purchasing a truck from Big West Ford, and I must say that our experience was nothing short of outstanding. From the moment we stepped into the dealership, we wer truck from Big West Ford, and I must say that our experience was nothing short of outstanding. From the moment we stepped into the dealership, we were met with warmth and professionalism. Sam Nazzal, our salesperson, stood out right away. He was an absolute gem. He was approachable, knowledgeable, and genuinely interested in helping us find the perfect truck. When we arrived, we were unsure about the specific truck specs we wanted. Sam graciously offered us a test drive, allowing us to get a feel for the vehicle. However, when we realized we needed a different engine configuration, Sam was more than accommodating. He patiently guided us through our options, never once being pushy or applying any pressure. Sam’s dedication to ensuring our satisfaction was commendable. And here’s the heartwarming part for us: Sam was incredibly good with our children who were with us in all the appointments. He even offered to hold the little one while we sorted out paperwork. That level of care truly made us feel like valued customers. Joe Jomaa, the sales manager, deserves special recognition. He went above and beyond to ensure we got exactly what we wanted. He personally took charge of ordering the truck with our preferred specifications. His dedication to customer satisfaction was evident throughout the process. His attention to detail and commitment to making the process smooth were evident throughout. We felt well taken care of, knowing that Joe was working tirelessly behind the scenes. During our car-buying journey, we encountered a roadblock with our existing leased vehicle. The team at Big West Ford stepped in promptly, guiding us through the options. Their support and patience during this setback was invaluable. Eddie, the finance manager, was also incredible. He ensured that all our paperwork was in order and that we understood every step of the financing process. He patiently answered all our questions about the financial aspects. His expertise and transparency put us at ease, allowing us to make informed decisions. Diya, another sales manager at Big West Ford also made sure that we are well taken care of. His friendly demeanor and willingness to assist made a significant difference. In summary, we wholeheartedly recommend Big West Ford. Their commitment to customer satisfaction is unwavering, and they truly treat you like family. Special kudos to Sam, who not only won us over but also became our 4-year-old’s new best friend during our appointments! Thank you, Big West Ford, for an exceptional car buying experience! For anyone else considering a Ford purchase in Edmonton, Alberta, Big West Ford is the place to go. They’ll make you feel right at home! More

Brett worked really hard to try to get us the best price on our vehicle and on the trade in. He was upfront and honest about our expectations and what they could do for us. on our vehicle and on the trade in. He was upfront and honest about our expectations and what they could do for us. More

Everyone was great. Jared Peacock gave amazing service not only while working at the dealership but also over his cell phone when we had questions & it was his day off. Jared Peacock gave amazing service not only while working at the dealership but also over his cell phone when we had questions & it was his day off. More

Very professional. The salesman wasn't pushey to try and make the sale. Would recommend dealership to friends. The salesman wasn't pushey to try and make the sale. Would recommend dealership to friends. More

Awesome Service. Patrick was Awesome, the process was seamless. I highly recommend buying a vehicle from Big West Ford and Patrick. Patrick was Awesome, the process was seamless. I highly recommend buying a vehicle from Big West Ford and Patrick. More

Jared's direct approach is much appreciated. He goes above and beyond to ensure the customer is taken care of. He goes above and beyond to ensure the customer is taken care of. More

Patrick was really great to deal with and it made it an easy decision to go with him and Big west easy decision to go with him and Big west More