Big West Ford
Edmonton, AB
Filter Reviews by Keyword
By Type
489 Reviews of Big West Ford
I've have been to quite a few dealerships over the past 45 days, this one was hands down the best and easiest to deal with. Our salesman, Gordon, was honest right from the first handshake. I emailed him a 45 days, this one was hands down the best and easiest to deal with. Our salesman, Gordon, was honest right from the first handshake. I emailed him a list of features I was looking for, the price I was willing to spend per month and the models I was interested in. He convinced me to come take a look at a escape and I fell in love with it. Had all the features I wanted, every single one. And hit my price point pretty much bang on. This was hands down the best experience of any of the dealerships I went to. Thanks Big West Ford for your time and the new car, my gf will be visiting for hers soon too. More
She explained the features of the truck very well and connected my iPhone with no issues. Showed me where things were and what new compare to my older truck. Very pleasant experience connected my iPhone with no issues. Showed me where things were and what new compare to my older truck. Very pleasant experience More
It was a fairly good experience. Had some problems with the 3m film but they were corrected in a timely manner. I mostly dealt with Eddy through financing, as the salesman I ordered Had some problems with the 3m film but they were corrected in a timely manner. I mostly dealt with Eddy through financing, as the salesman I ordered the vehicle from is no longer there. Brett took over as my salesman when it came time to pick up my new vehicle and did an excellent job. More
Awesome experience he was super fast I got the vehicle at msrp he wasn't there to take advantage of a young kid he was there to help and walk me through the process msrp he wasn't there to take advantage of a young kid he was there to help and walk me through the process More
Consistent excellent service in both the Service department and Quick Lane! Shelby in the Service department was so helpful, patient, and accommodating when I had an issue with my vehicle. She was a department and Quick Lane! Shelby in the Service department was so helpful, patient, and accommodating when I had an issue with my vehicle. She was able to get my vehicle looked at right away which was very much appreciated! More