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Big West Ford

Edmonton, AB

5.0
489 Reviews
Call Dealership (780) 489-9999
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18208 Stony Plain Rd

Edmonton, AB

T5S 1A7

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489 Reviews of Big West Ford

July 16, 2023

Out of the over 15 ish dealer ships I went to to find a new car, this was the only one that was completely honest right from the start. More

by James_R_Atkins
Recommend Dealer
Yes
Employees Worked With
Zachary Yachimec, Dario Luah, Samira Janan, Gordon Graves
Report | Print
Jul 17, 2023 -

Big West Ford responded

Thank you so much for taking the time to share your feedback with us, James. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Big West Ford Management

July 15, 2023

We had the easiest experience to date buying a lightly used Toyota Highlander Hybrid from Gordy. The trade in process was effortless and the number was fair. We love our new Toyota, thank you Gordy! More

by Happy Customer!
Recommend Dealer
Yes
Employees Worked With
Zachary Yachimec, Brett Weber, Dario Luah, Gordon Graves
Report | Print
Jul 16, 2023 -

Big West Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Big West Ford, we look forward to having you as one of our valued customers for many more years to come! Big West Ford Management

July 14, 2023

Ryan was very good to deal with. Everyone was helpful and professional. Will definitely return. More

by Fred
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa, Ryan Kelly, Samira Janan
Report | Print
Jul 16, 2023 -

Big West Ford responded

Thank you so much for choosing Big West Ford! Congrats on your new purchase, Fred, and let us know if we can be of any more assistance! Big West Ford Management

July 11, 2023

Excellent friendly service from Jared. Enjoyed the whole process of doing business with you. Love my new car! More

by mmartindale
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
Report | Print
Jul 12, 2023 -

Big West Ford responded

Here at Big West Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Big West Ford Management

July 11, 2023

Brett and Dario were AMAZING! they helped us out, even gave us a loaner vehicle for the rest of our trip. 10/10, highly recommended place to go.. More

by jayda andre
Recommend Dealer
Yes
Employees Worked With
Brett Weber, Dario Luah
Report | Print
Jul 12, 2023 -

Big West Ford responded

Thank you for taking the time to write this review, Jayda! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Big West Ford are glad to have you as a customer. Big West Ford Management

July 11, 2023

Took a few weeks of negotiating and finding the right truck but Gordy was relentless to make it happen, this guy never gives up. Great job you earned this one! More

by jontondu
Recommend Dealer
Yes
Employees Worked With
Dario Luah, Gordon Graves
Report | Print
Jul 12, 2023 -

Big West Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Big West Ford! Big West Ford Management

July 11, 2023

Pleasant, accommodating, helpful, charismatic, knowledgeable and personable. Would recommend him to people. Big West Ford is a good place to deal at. More

by The-larsson1
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
Report | Print
Jul 12, 2023 -

Big West Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Big West Ford! Big West Ford Management

July 10, 2023

Ryan was great to work with and super friendly. It was a great experience working with him. He was efficient and helped us find exactly what we wanted, and WAY faster than expected! More

by RHT
Recommend Dealer
Yes
Employees Worked With
Sheevana for financing! she was great as well! , Ryan Kelly
Report | Print
Jul 11, 2023 -

Big West Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Ryan can do to assist you, please do not hesitate to let us know. We are always happy to help! Big West Ford Management

July 08, 2023

Gordy was great, came up from Calgary just to work with him, amazing deal thank you! More

by Vian886
Recommend Dealer
Yes
Employees Worked With
Sam Kabbani, Joe Jomaa, Dario Luah, Gordon Graves
Report | Print
Jul 10, 2023 -

Big West Ford responded

Thanks for sharing about your experience with Big West Ford. We appreciate your business and hope to see you again soon! Big West Ford Management

July 08, 2023

Couldn't have had a better dealership to deal with Gordon was great with us Dario worked great with the numbers that worked for us More

by andrewgallop
Recommend Dealer
Yes
Employees Worked With
Dario Luah, Gordon Graves
Report | Print
Jul 10, 2023 -

Big West Ford responded

Thank you for choosing Big West Ford. Your feedback and rating mean a lot to us. We're glad Gordon and Dario were able to help, and we hope to see you again! Big West Ford Management

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