
Bennett Dunlop Ford
Regina, SK
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777 Reviews of Bennett Dunlop Ford
Total satisfaction So pleased from the whole experience from the moment I walked in, had my concerns and needs addressed, explanation and follow up, to the completion an So pleased from the whole experience from the moment I walked in, had my concerns and needs addressed, explanation and follow up, to the completion and pick up of the repair. The process was very thorough, professional, expedient, and totally satisfied with the end result. Thank You big time, BD Ford. More
Absolute scammers I am going to start by saying the staff are all perfectly pleasant, nice people. No one has ever been anything but friendly - HOWEVER since the day I am going to start by saying the staff are all perfectly pleasant, nice people. No one has ever been anything but friendly - HOWEVER since the day I bought my vehicle they have tried to rip me off at every turn. The "Brand new tires" that were on my vehicle at the time of purchase, were not only used, but each tire had a minimum of 8 patches in it, with branding from another dealership in the city. EVERY single time I bring it in for something as simple as an oil change, they try to tell me it needs several hundred dollars worth of parts and other services (living with a mechanic, every single time this is completely untrue) The front doors both stopped opening from the outside. I brought it in, and they wanted to charge me $260 to "diagnose" the issue, which I already knew was a broken clip that needed replacing. They then quoted me $350 for the part, plus another $300 in labour. Absolutely ridiculous. I purchased the clip elsewhere for $100 and it was fixed within an hour. Despite this, up until now I have continued to have my oil changes done there because they're half price. Absolutely not worth it. After coming in to get one tire repaired, they tried to tell me that I needed to purchase 4 brand new tires. The current tires have less than 15000 km on them. I took it to OKtire in the south end, and they were appalled that they would try to sell 4 NEW tires over one flat. They ordered one in for me, and by the next day it was fixed for less than $200 as opposed to the over $700 I would have had to pay, had I not known better. Bennett also put through an insurance claim, under MY name, without my permission, for work that I had asked NOT to be done. After many calls to both them and my insurance, this has still not been resolved. (it's been a YEAR) All in all, I would recommend anyone going in there get a second opinion before they let them go ahead with any "recommendations". I'm sure you will find that they are performing completely unnecessary work and over-charging the xxxx out of you. Will never be going back for service, and once this is paid off will not be purchasing another vehicle here. More
Good Service We ordered a new vehicle and it arrived exactly on time. We were happy with the knowledge that our salesperson had about our vehicle when it arrived. We ordered a new vehicle and it arrived exactly on time. We were happy with the knowledge that our salesperson had about our vehicle when it arrived. More
Absolutely unexpected! I truly had no intention on purchasing a newer vehicle...... i thought i would come in to see what the new options available are......... Dave blew me I truly had no intention on purchasing a newer vehicle...... i thought i would come in to see what the new options available are......... Dave blew me away with his friendliness and willingness to show me what was out there. I was blown away! Hence why i purchased! Dave is not a conventional sales man. We feel like we are family now.......... More
Mustang David is easy to get along with, I didn't expect to enjoy buying a car this much, He was very professional and even paired my phone to the car for me! David is easy to get along with, I didn't expect to enjoy buying a car this much, He was very professional and even paired my phone to the car for me! Fantastic service! More
Ford Escape Dave Conway was very professional and yet very easy to talk to. He was knowledgeable and informative. He was amiable and willing to satisfy his cus Dave Conway was very professional and yet very easy to talk to. He was knowledgeable and informative. He was amiable and willing to satisfy his customers. Much thanks, we would work with him again. Excellent job, Many thanks Ken and Irene Bertholet. More
Purchase Dave worked hard to get us the best deal possible. Made our car buying experience very very very very very very enjoyable and stress free. There that' Dave worked hard to get us the best deal possible. Made our car buying experience very very very very very very enjoyable and stress free. There that's at least 25 words More
Ford Fiesta Fantastic service! They were very accommodating towards the fact that i am a student and tried to stick my car payments within my budget. 10 out of 10 Fantastic service! They were very accommodating towards the fact that i am a student and tried to stick my car payments within my budget. 10 out of 10 would come back More
Wait, wait, wait! I live out of town and had a check engine light go on my Ford Fusion. I had to spend a day just getting it diagnosed and then bring it back for servi I live out of town and had a check engine light go on my Ford Fusion. I had to spend a day just getting it diagnosed and then bring it back for service. That took another full day--even though I was told it was a half-hour only to correct. I was upset; they weren't helpful enough. Today, two more problems (fuel inlet and check engine). I phoned their Quick Lane and waited almost ten minutes enforce having to hang up. When I called back and requested a call back from the receptionist she tried to discourage this. I don't have confidence in getting that all-back. More
Saturday, April 21/2017. I received very professional, competent support and service as soon as I walked in the front door. Full marks for Ryan Brecht (Sales & Leasing Consult I received very professional, competent support and service as soon as I walked in the front door. Full marks for Ryan Brecht (Sales & Leasing Consultant), who sold himself immediately by meeting us at the front door. Kim Kurtenbach (Trainer) was very helpful, showing us around the dealership and introducing us to various staff employees. Kim in Finance was very proficient in showing me the various up-grades, for which I purchased the extended warranty. I appreciated the Family and Friends special pricing, due to the fact that my granddaughter is a current employee at Bennett Dunlop. All in all, it was a good experience. More