Bay King Chrysler

Janelle was great to deal with Janelle was understanding of our wants in a new truck and patient with the length of time it took us to make our decision. She answered all questions Janelle was understanding of our wants in a new truck and patient with the length of time it took us to make our decision. She answered all questions we had no matter what time of day it was. She's knowledgeable in all Chrysler products and is very pleasent to deal with. I definitely recommend Janelle! More

Great experience with exceptional staff From the staff at the counter to your sales (Brian), and Financial (Peter), All were great people to work with and knew exactly what my wife and I wer From the staff at the counter to your sales (Brian), and Financial (Peter), All were great people to work with and knew exactly what my wife and I were looking for and took care of us with no exceptions and at the highest standards. I will definitely be back for another vehicle at Bay King. More

Having to leave car for transmission replacement After leaving my car for 3 days it was decided my transmission had to be replaced. Which is scary on its own with only having it just over 2 years. It After leaving my car for 3 days it was decided my transmission had to be replaced. Which is scary on its own with only having it just over 2 years. It was really nice that I was set up with a car same day that I dropped off the car but had to wait till my hubby got home to go get it. They kept me informed with what is going on with my car which I am thankful. I still haven't received a print out of what was done with my car and received it back filthy. I had a car wash just the day before dropping it off. So was disappointed that I got it back the way I did, but didn't want to put up a fuss. With asking about my experience I thought it would be the best time to express what happened. All and all the staff was very kind very informative. Still will go back. More

Significant Improvement! I arrived a bit early for my appointment, I was greeted immediately and with a smile from both the young and young lady at the Service Desk - a nice c I arrived a bit early for my appointment, I was greeted immediately and with a smile from both the young and young lady at the Service Desk - a nice change from before, They got me in early and had me out early as well. All work completed as requested! Previously, I had not had that experience, they either missed something or did not finish the job completely etc. The last time I was in, I spoke with both Jamie and Gary about the past poor experiences and I am pleased to say this visit was exactly what I expected - congrats to you both for managing the improvement, I will be back! Walter Blaszko More

Satisfied Customer In today's business environment the processes of connecting consumer interests and the many components of the service profession can be a daunting mad In today's business environment the processes of connecting consumer interests and the many components of the service profession can be a daunting madness! You must have WIFI, be located with ease of access and plenty of parking, architecturally up-to-date, you must be spotlessly clean, sanitized and health conscious. There must be youthful exuberance maturity, fashionable dress and not only WIFI but big screen TV's, streaming news, today's paper and "Who's next on the customer board". There must be history and in the case of cars, linkage to locomotives, local history and historical significance. Personnel must individualize their attention, be respectful and considerate, prompt, knowing and understanding customer's needs. Has the auto technician performing the service actually been trained in the specific manufacturing facility relevant to the work order? And oh that coffee machine, freshly ground? Am I a repeat customer at Bay King Chrysler? You bet I am. More

2015 Durango Citadel My wife and me drove to Bay King this pass Saturday from Windsor to look at a 2015 Durango . We meet with Mike around 10:15 , showed us the vehicle fo My wife and me drove to Bay King this pass Saturday from Windsor to look at a 2015 Durango . We meet with Mike around 10:15 , showed us the vehicle for our review . The Durango was perfect , clean , plated and ready to go. Peter and Mike had all the paper work in place , after signing we were proud owners of a New Durango. Thx again to Big Mike . Tom & Linda 03 25 2017 More

Great Customer Service Great Team, they make you feel important from the minute you walk in the door. Fast, friendly and helpful, awesome job everybody you know your stuff. Great Team, they make you feel important from the minute you walk in the door. Fast, friendly and helpful, awesome job everybody you know your stuff. You make my visit a pleasant one..... More

AMAZING!!!!!!!! Great service! Great prices! Dan was fantastic! This was my first truck! I will be a customer for life! I would recommend this dealership and sales te Great service! Great prices! Dan was fantastic! This was my first truck! I will be a customer for life! I would recommend this dealership and sales team to anyone! More

Great Experience Been going to Bay King for 15 years, the reason I keep going back is always friendly, knowledgeable staff that are great to work with Been going to Bay King for 15 years, the reason I keep going back is always friendly, knowledgeable staff that are great to work with More

Quick and professional Always enjoy bringing my jeep in for a visit. The staff is always so helpful, quick and does it with a smile. The staff is knowledgeable and always as Always enjoy bringing my jeep in for a visit. The staff is always so helpful, quick and does it with a smile. The staff is knowledgeable and always ask if I need a shuttle and arrange it right away. Customer service is a hard thing to find these days however you guys have mastered it. More