Bavaria BMW

Awesome dealership, always looking out for any potential problems before they become a a bigger problem problems before they become a a bigger problem More

Overall great experience. Pretty inflexible on prices, but that's to be expected these days. Ask for Kenisha! Pretty inflexible on prices, but that's to be expected these days. Ask for Kenisha! More

Our saleperson Archie was amazing. He is kind, friendly, polite .He answered all our questions patiently. I wish Archie the best in his work life. He is kind, friendly, polite .He answered all our questions patiently. I wish Archie the best in his work life. More

Archie our Salesperson was really great, helpful, polite and customer friendly. He ensured that we were taken care off properly when buying our 2020 M850i. A great Salesperson to do business with. and customer friendly. He ensured that we were taken care off properly when buying our 2020 M850i. A great Salesperson to do business with. More

Our Salesperson Archie was amazing in helping us, polite, customer friendly and courteous. Great person customer friendly and courteous. Great person More

Excellent customer service, explained my questions adequately, first visit, appointment was quickly booked on the day I called in, in which my time was limited, no excessive waiting, exceeded my exp adequately, first visit, appointment was quickly booked on the day I called in, in which my time was limited, no excessive waiting, exceeded my expectations. Thanks kindly. More

all they care about is hoovering money out of you I have purchased 24 BMW's and now that this dealership is Go Auto it was a horrible experience purchased 24 BMW's and now that this dealership is Go Auto it was a horrible experience More

Enjoy coming to this dealership for service. They are prompt, courteous, and friendly and deliver the service required on time. They are prompt, courteous, and friendly and deliver the service required on time. More

1, This dealership will tell you not to come to take delivery of your car 2 hours prior to your scheduled delivery time. I got a call from a guy claiming to be the assist manager(either the sales manage delivery of your car 2 hours prior to your scheduled delivery time. I got a call from a guy claiming to be the assist manager(either the sales manager who signed my deal or my sales agent) who told me over the phone "do not come to pick up your car". The excuse he gave me was that the car was pre-ordered by someone else, but they were unable to reach him for a week. Now the original owner wants the car. This feel like BS to me, why can't you call me early? I signed everything and got approved by BMW Finance on a Friday. My delivery time was on the coming Monday. They had 3 full days to figure this out. I also asked the assist manager to compensate me, because I had everything ready like a bank draft, de-active my old car's insurance, and getting new insurance for the new car. The guy I talked to said he can’t compensate me, I told him can you check your manager, he said "I already checked" while he was standing right there talking to me... 2, They will try to upsell you without letting you know. When I was there to get my deposit back, they said there is another new car coming next week, but with more options. now I feel like they were trying to pressure selling the car to me saying get it before lux tax, and there were 3 people on the line wants the car, our manager said you got first to say if you want the car or not. so I signed the upcoming car. Later, when I was checking the upcoming car's options, I found out that this car is the same car the other sales agent(who no longer works there) showed me 3 months ago(I still have the spec sheet, they had the same VIN, I didn't like the car back then). The MSRP increased by $15'000!! I did some research, the MSRP means Manufacturer Suggested Retail Price so the price must be coming from BMW Canada. The GM from the dealership told me this is the trick of increasing car prices and it's a common practice in the car market. To me this is not correct, MSRP must be changed by BMW Canada not the dealership. I called BMW Canada and they said they did not increase MSRP for the car. I understand the car market is hot, and other dealerships increase car prices too, this is totally understandable, but I think you should at least let your customer know the price is increased instead of trying to trick them. This experience is at the cost of fees of bank draft, paying the car's insurance I never had. I'd suggest staying away from this dealership if you have other options. It appears to me the managers do not talk to each other, even to their sales agents. My sales agent was so surprised when I was there to pick up my deposit because he had no idea I didn't take delivery of the first car. This dealer was trying to take advantage of people. More

Friendly prompt service every time that I go there . I will recommend to my friends I will recommend to my friends More