Bavaria BMW

Good service Michelle was helpful and friendly and consistently provide the service I expect. I do like that you text me re: completed work and send email reminde Michelle was helpful and friendly and consistently provide the service I expect. I do like that you text me re: completed work and send email reminders of the appointment. More

Summerizing my car The service was excellent and when they had to order in a new tire they had a loaner for me immediately which was greatly appreciated. The service was excellent and when they had to order in a new tire they had a loaner for me immediately which was greatly appreciated. More

Friendly Intake Michelle was helpful and personable. Sometimes at Bavaria rica I have experienced some standoffishness from service staff, but not this time. (note: t Michelle was helpful and personable. Sometimes at Bavaria rica I have experienced some standoffishness from service staff, but not this time. (note: the price was ‘excellent’ as recorded below b/c it was recall work so it was free.) More

Efficient, caring First time I have used the service department. Vehicle was ready on time, parked as we agreed and had the added touch of a wash. Great experience. First time I have used the service department. Vehicle was ready on time, parked as we agreed and had the added touch of a wash. Great experience. More

Quality service centre Excellent reminder system. Efficient service department with prompt greeting on arrival. No surprises at end of service visit.. If you own a BMW ;c Excellent reminder system. Efficient service department with prompt greeting on arrival. No surprises at end of service visit.. If you own a BMW ;check this dealership before you go elsewhere. More

World class, locally. My first time at this dealership. Top drawer from the moment I walked in. Friendly and professional. Primary sales contact was Carlos Arroyo and I ca My first time at this dealership. Top drawer from the moment I walked in. Friendly and professional. Primary sales contact was Carlos Arroyo and I can't say enough positive about his professional salesmanship, patience, and congeniality. His blend of product knowledge and the pride he exudes for the BMW brand is infectious. I took my time, with a purchase of this amount, researching a lot of the higher-end SUV market, and Carlos was patient, and, I suspect, confident, that I would return. And during my repeated visits, when Carlos was busy, his shift partner, Christopher, would ably and affably take over, answer my questions. To finalize the deal, Carlos introduced me to Mike, his Sales Manager, an extremely knowledgeable young man, skilled in the art of win-win negotiations and we concluded the deal, both feeling we had arrived at the best deal possible. So much more to say that time precludes: tour of the service area, introduction to technicians, tour of wheel room where my winter tires are stored, repeated and extended (overnight) test drives, followup with mailed Thankyou card and more. Overall just a very positive experience. It felt like being initiated into an exclusive group, or being welcomed into a family. And that's not even mentioning the BMW brand and vehicle, in all it's splendor! I highly recommend this dealership and the "Carlos" experience! More

Awesome Michelle is very well trained ,Emphatic and deliver the service showing Ownership,the Desk Cudtomer Service showed compassion and promptness when hel Michelle is very well trained ,Emphatic and deliver the service showing Ownership,the Desk Cudtomer Service showed compassion and promptness when help was requested and the shuttle driver Dorian’s King is fun to be with.Kudos to them.Awesome Service.!!! More

Excellent service It is a pleasure to come to this dealership, always have been looked after very nicely and the job has always been done to satisfaction. It is a pleasure to come to this dealership, always have been looked after very nicely and the job has always been done to satisfaction. More

Excellent I was not sure whether or not to buy the car but Landon walked me through very professionally. He was very patianet with me and provided all informati I was not sure whether or not to buy the car but Landon walked me through very professionally. He was very patianet with me and provided all information I needed. More

Customer service Bill was very knowledgeable with product. Was very professional. Not pushy like most car salesmen. Met the Manager as well. Felt welcomed. Great deal Bill was very knowledgeable with product. Was very professional. Not pushy like most car salesmen. Met the Manager as well. Felt welcomed. Great dealership overall . Keep up the good work! More