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Barrie Nissan
Barrie, ON
214 Reviews
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214 Reviews of Barrie Nissan
September 01, 2017
A great buying experience Very professional but low key operation. No pressure, just really knowledgeable about the products and helpful. No crazy back and forth. Simple pro Very professional but low key operation. No pressure, just really knowledgeable about the products and helpful. No crazy back and forth. Simple process that was fair and easy. In closing out the deal the business manager Adam explained all of the elements of financing and warranties in a low pressure way. No pressure for any after sale add ons. After the sale, picking up the vehicle was convenient and simple as well. All of the paperwork was ready and Macey took all the time we needed to learn about the many new fetures of the vehicle. I will definitely go back to this dealership for all future vehicle needs. More
by sbmurano
Employees Worked With
Macey Young, Adam Grose
August 30, 2017
Worst Experience By Far! My wife and I were in the market for a 7 passenger SUV. After visiting 2 competitor showrooms we decided to look into the Pathfinder and visited Barri My wife and I were in the market for a 7 passenger SUV. After visiting 2 competitor showrooms we decided to look into the Pathfinder and visited Barrie Nissan. The atmosphere was fine (initially) , we were greeted by the receptionist with a smile, we loved the Pathfinder and decided to make a deal. It went all down hill after that. At time of delivery, the battery died on us at the dealership. Apparently this was because the sales person (Beth) was giving us to long of a demo in the vehicle without the engine started .... 10min didn't sound to long but that was the explanation given to us by Harris (sales manager). Next thing to happened was the hood latch wasn't engaging properly after someone charged the battery up for us. What was apparently a quick fix took 2 mechanics + Harris watching frantically working to fix the problem nearly 30 min .... at this point I told Harris (sales manager) I was not going to take the SUV ..... Harris' response , "the deal is signed , regardless , we stand behind our product , if you have any issues what so ever bring the truck back and we will look after you ... you purchased a warranty anyways ($2400 +HST )". (We already signed the paperwork and I already handed over a certified cheque for nearly $30,000.) What was supposed to be an exciting experience for my family has now turned into a nightmare. 3 hours later , a very cranky 1.5 year old , car seat and belonging already transferred and Harris' word... Against our better judgement we took the truck home. 2 days later I called to make a service appointment .... surprise surprise the hood latch was not engaging properly, alignment was off , fog light was out, tear in the side wall of one of the tires and breaks needed to be done . When I arrived Beth didn't seem to recognize me and Harris couldn't /wouldn't make eye contact with me and I was "handed over" to the service manager. During the introduction I mentioned to Harris and to the Service manager that even though I don't drive the truck to often (we had it for about a week or two at this point and the main purpose of the truck is for my wife to transport my soon to be two children) on top of everything else the breaks don't seem to be doing their job as well as I expected and the tear in the side wall of the tire is a concern considering the size of the truck and who it will be transporting). Their response "Joe , it's a new truck to you , it will take some getting use to and the records show the breaks were serviced at time of safety inspection. As for the tear in the tire, someone must of rubbed up against a curb.... we will have it looked at" .... the tear in the tire was looked at and I was told there is no need to be concerned as it's within tolerance (there were no markings on the tire indicating running against a curb not to mention I only had the truck one or two days before calling Harris and mentioning it to him. All I can do it take there professional opinion and move on. The alignment was addressed and I raised the question .... wouldn't this have been addressed at time of safety ? Answer: it was very slight adjustment needed. The fog light was addressed .... I asked again , wouldn't his have been addressed at time of safety ? Answer : it could have burned out the day after you took delivery. (really??) Latch in hood was addressed and again I asked, wouldn't this have been addressed at time of safety ? Answer: rust proofing caused the problem. Brakes were not addressed . Harris went above the call of duty and pulled up the safety service record and assured me the brakes were serviced prior to delivery of the SUV . Fast forward to today . After dropping my truck off at Newmarket Nissan last week and finding out that my truck required a new transmission ($4000+HST) and a convertor on my exhaust ($2000+HST ) thankfully covered by warranty! I also found out that my truck needs brakes all around ($ 2500 + HST) and a common repair of the rear hatch that in labour and parts would cost $200+HST plus the cost of paint ..... I was told it could be easily $4000 in repairs .... additional to the $6000 of warranty work already completed...... 7 months and 19,000 km later after purchasing the SUV from Barrie Nissan . After raising my concerns about the so called "safety inspection" and needing brakes to the General Manager , Doug Ross he has offered to do a FREE brake inspection. I made him aware that the brake inspection has already been completed by Newmarket Nisssan and that they highly suggested that all my brakes be replaced. His emailed reply read : "At this point I believe we are going to agree to disagree. Enjoy your Pathfinder." Consumer Beware! Take your hard earned money elsewhere! More
by BarrieNisssanSucks
Employees Worked With
Harris P. Bocknek, Beth Freedman
August 26, 2017
Used Dodge Journey My deal is still pending but I couldn't wait to get on here to write a review. Beth and Adam were simply fantastic to work with. Both very easy-going My deal is still pending but I couldn't wait to get on here to write a review. Beth and Adam were simply fantastic to work with. Both very easy-going and accommodating, without a hint of pressure. Even if, for some reason, my deal doesn't pan out, I would absolutely recommend Barrie Nissan to anyone, especially Beth. More
by Stephen Peconi
Employees Worked With
Beth Freedman, Adam Grose
August 19, 2017
Qashqai purchase My purchasing experience with Barrie Nissan was excellent. From intro/test drive, discussing trim options and price points, to vehicle pick up, I alwa My purchasing experience with Barrie Nissan was excellent. From intro/test drive, discussing trim options and price points, to vehicle pick up, I always felt I was dealing with knowledgeable and professional staff throughout. More
by pdc Leslie
Employees Worked With
Meghan Williams, Adam Grose, Nicole Balado
August 17, 2017
great my wife and I went in to look at a used frontier and walked out the owner of a new one. Both Beth Freedman and Graham McElhone were very helpfull in g my wife and I went in to look at a used frontier and walked out the owner of a new one. Both Beth Freedman and Graham McElhone were very helpfull in getting the best deal I could. The truck itself is missing a few features I thought it would have, but thats not the fault of the team at Barrie Nissan, but NISSAN themself trying to save a buck. We also found Cindy in parts to be very helpfull and friendly. Thanks Tom More
by mott44
Employees Worked With
Beth Freedman, Graham McElhone, Cindy Seaward
August 16, 2017
Helpful and friendly I recommend Nissan Barrie to everyone...My son ownes a Nissan..the personal at Barrie Nissan was very nice and helpful..i love my car and i am extreme I recommend Nissan Barrie to everyone...My son ownes a Nissan..the personal at Barrie Nissan was very nice and helpful..i love my car and i am extremely happy . More
by Lilly @burple:)
Employees Worked With
Meghan Williams
August 16, 2017
my dealer is awesome fantastic i was educated I already recommended to some friends but I'm going to recommend again and again to all my friends Thanks a million Megan you are the best wonderfu I already recommended to some friends but I'm going to recommend again and again to all my friends Thanks a million Megan you are the best wonderful and I'm going to give you a rating of 10 + More
by Guinyang Ana 01
Employees Worked With
Meghan Williams, Allan Sylvester, Joseph Batiste, Nicole Balado, Cindy Seaward
August 16, 2017
Excellent car. Excellent service. We were looking for a car that was good and reliable. We were happy to walk into Barrie Nissan and find what we're looking for. A big thanks to Meg We were looking for a car that was good and reliable. We were happy to walk into Barrie Nissan and find what we're looking for. A big thanks to Meghan and the team at Barrie Nissan for their knowledge, experience, and professionalism. They gave us an excellent car buying experience and a Car we are happy with.! Thanks. More
by Nissan. Mac &Pat
Employees Worked With
Meghan Williams, Graham McElhone
August 16, 2017
RICK0725 Dealing with Beth & Graham was super good experience. No sales pressure, all questioned answered to my satisfaction and very co-operative. Great Job. Dealing with Beth & Graham was super good experience. No sales pressure, all questioned answered to my satisfaction and very co-operative. Great Job. I would have no issue sending family or friends her way to purchase a new car. More
by RICK0725
Employees Worked With
Beth Freedman, Graham McElhone
August 16, 2017
experience was a pleasure. Meghan is outstanding. The overall experience was great. Calls were returned promptly. Our questions were answered. Requests were dealt with in regards to having detailing a The overall experience was great. Calls were returned promptly. Our questions were answered. Requests were dealt with in regards to having detailing and minor scratches taken care of. Highly recommend Meghan Willams as your sales person. Love her sense of humor mixed with professional touch. Thank you for your help. More
by sherry74
Employees Worked With
Meghan Williams
