Barrie Nissan

Problem after Problem After Problem. where do i start?... Made a 2 car deal rogue and frontier.. Negotiated for a car starter all season floor mats and 2 yars free oil changes. 1st car where do i start?... Made a 2 car deal rogue and frontier.. Negotiated for a car starter all season floor mats and 2 yars free oil changes. 1st car starter for the rogue wasnt manufactured yet but they still "sold" me one. so i had to wait for it to be made... they were supposed to call me with updates but never got anything bought the vehicle in march finally received starter in October ( I had to keep calling and bugging). brought my car in to have it installed it sat there all day and no one touched it. the guy never showed up to install it and no one advised me untill i called just before closing. had i not called my car would have been stuck there all weekend MY husband bought the frontier standard they told us it was being built a few weeks after purchace 3 months later they said they havn't started building it yet and it could be another 6-8 weeks... so we settled for the showroom automatic truck instead. because we needed a truck and could not wait all summer for it to MAYBE be ready. 2 days after purchasing the truck we went in to bring the deposite and the truck was still unlocked and no sold sign on it and there was a family with 3 kids it in jumping around. not impressed. Every single time we bring the vehicles in for service there are issues (telling us we need to pay for the floor mats that were in the bill of sale, pay for the "free" oil changes could not find our file, appointment at 8 am just looking at the vehicle finally at 340 pm and you may need to bring it back if we cant finish the job intime for closing!) i can go on... The SAles man we dealt with Rob did not know the vehicles very well could not tell me any safety features the rogue had other than head rest protects you from whiplash and has some air bags...fiancing was very rude. cant remember his name. IT seems the right hand does not know what the left hand is doing in this place. I will drive the extra miles to go to a different dealership. very frustrating going in and every single time there being a problem... More

Don't take your car here After a month in the shop (thIs time) out another $1500 and we still have a 7 month old car that fills with water, the only thing they worked hard at After a month in the shop (thIs time) out another $1500 and we still have a 7 month old car that fills with water, the only thing they worked hard at was denying a warrantee claim. The customers age and gender seems to make a huge difference the way they are treated More

Try but don't buy without checking with Orillia Dealer The sales lady (Meghan) was very thorough and informative, but was unable to get the General Manager to negotiate on the price other than promising 2 The sales lady (Meghan) was very thorough and informative, but was unable to get the General Manager to negotiate on the price other than promising 2 free oil changes on an almost $20,000 purchase. It's worth talking to Meghan and to get all the information, but before you buy, take a 20 minute drive to Experience Nissan in Orillia and talk to Ken MacKnight or any one in sales for a comparative price. Experience Nissan will negotiate and will probably save you money. More

Do not bring your Nissan to Barrie Nissan, their mechanics are incompetent, they could not do a simple warranty repair on my 370Z and forced me to keep bringing my car back to them because it was no mechanics are incompetent, they could not do a simple warranty repair on my 370Z and forced me to keep bringing my car back to them because it was not repaired correctly. Finally I gave up and took my 370Z to Village Nissan in Unionville and their Service Dept was amazing, they repaired in 45 minutes what Barrie Nissan couldn't repair properly in over 30 days. I have found out after the fact that other Nissan owners have had similar experiences at Barrie Nissan, so I would warn anyone from going to Barrie Nissan. In addition to having incompetence mechanics, the staff especially Joseph Baptiste are very rude, condensing, and unable to follow simple printed instructions on how to repair properly. More

Brought my new Nissan truck here for warranty work multiple times in order to fix the same problem over and over again. Technician(s) damaged the truck upon one warranty repair and failed to disclose multiple times in order to fix the same problem over and over again. Technician(s) damaged the truck upon one warranty repair and failed to disclose the damage caused by their poor workmanship. One visit the truck was brought in for 2 separate repairs and only one was performed and I was sent out the door only to return again a week later to finally finish the job they "forgot" to do. On another visit I showed up to drop off the truck for repairs,waited some time for the shuttle to return and just before going home I was told they didn't have all the parts needed for repairs so again I got sent home and had my time unnecessarily wasted. The service dept. consistently failed to return phone calls, had very poor communication overall and one particular service advisor had a poor attitude. This dealership needs to learn simple customer service and business etiquette. Experience Nissan in Orillia is far superior. More

When we moved from Mississauga, after over 10-years dealing with Woodchester Nissan, we decided to have our two Nissans (1999 & 2005) serviced locally. Turned out Barrie Nissan was the closest dealer dealing with Woodchester Nissan, we decided to have our two Nissans (1999 & 2005) serviced locally. Turned out Barrie Nissan was the closest dealer at that time. I have dealt almost exclusively with Jim Barrett, and have found him very knowledgeable, trustworthy, quick to follow-up and perhaps most important - Jim looks after our needs extremely well. He ensures the the right work is done, to quote, and also is mindful that as a retired couple with older vehicles, budget is a big deal. No one else is now allowed to touch our Nissans for regular or special servicing. More