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Barrie Chrysler Dodge Jeep Ram
Barrie, ON
1,059 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,059 Reviews of Barrie Chrysler Dodge Jeep Ram
December 06, 2018
Turned things around, AMAZING! After purchasing a 2017 Dodge Grand Caravan in mid Oct this year, I had nothing but issues with it right from the start. Purchased being told it had After purchasing a 2017 Dodge Grand Caravan in mid Oct this year, I had nothing but issues with it right from the start. Purchased being told it had u-connect. Drove it home, attempted to hook up my cell....Did not work as it didn't come with it. After the servicing department installed it, engine issues.. I was not impressed HOWEVER!!!!! the sales manager Moe stepped in and assured me things would be fixed. They were! Steve was able to get me in a Brand New 2019 vehicle, after they purchased my previous van back in full. Moe, Steve, Chad and the rest of the staff went above and beyond to not only fix a horrible situation, they went out of their way to ensure I was taken care of, and got me into an amazing new vehicle with exactly what I wanted. A huge Thank you to their staff for all that they did to rectify a situation and restore my faith with car dealerships. More
by hamilton840
Employees Worked With
Steve Dunn, Moe Ladiki, Chad Rose, NYKYTA GATRELL
December 04, 2018
Exceeded all my expectations. Zach, Moe and Patricia managed to exceed all my expectations in my recent trade in and purchase. I live an hour away from the dealership and their pr Zach, Moe and Patricia managed to exceed all my expectations in my recent trade in and purchase. I live an hour away from the dealership and their professional, thoughtful, insightful approach to the entire transaction made this an experience that has set a new level of expectation for what a dealership experience should be! I will highly recommend the team at Barrie Chrysler Dodge Jeep Ram. More
by DCrawford
Employees Worked With
Zach Bertucca, Patricia Messier, Moe Ladiki
December 04, 2018
Simple, quick and friendly From start to finish the process was easy. Friendly staff welcomed me in and I was helped by an employee right away. Asked what I wanted and was looki From start to finish the process was easy. Friendly staff welcomed me in and I was helped by an employee right away. Asked what I wanted and was looking for. Told them price and a few other ideal things and the employee made it happen. The best experience so far. Wasn’t pressured into buying something I didn’t want. More
by Hydro13
Employees Worked With
Patricia Messier, Jerry Vangerwen, Shelby Johnston
December 03, 2018
Fabulous Customer Service This dealership was super easy and great to deal with. I shopped around and sometimes it's the sales person that makes you want to say no thank you t This dealership was super easy and great to deal with. I shopped around and sometimes it's the sales person that makes you want to say no thank you to the place but I have to say that Gary Bouchard was absolutely wonderful. He went above and beyond in customer service!!! More
by Kim
Employees Worked With
Gary Boucher, Chad Rose
December 01, 2018
Great! Chrysler Barrie was great!! Blayne was great to deal with and found me what I was looking for! Blayne answered all of my questions as did chad. Both w Chrysler Barrie was great!! Blayne was great to deal with and found me what I was looking for! Blayne answered all of my questions as did chad. Both were very friendly and knowledgeable! More
by Angel3
Employees Worked With
Blayne Burtt, Chad Rose
November 23, 2018
Great Experience Zach, Moe and Christine were so much help, I really appreciate the time they took to find the right vehicle for me. Would definitely recommend Barrie Zach, Moe and Christine were so much help, I really appreciate the time they took to find the right vehicle for me. Would definitely recommend Barrie Chrysler to my friends and family. The service centre has greatly improved over the past year as well – overall, great dealership to work with. Thanks for everything. More
by Brandyn
Employees Worked With
Zach Bertucca, Christine Knight, Moe Ladiki
November 22, 2018
Try to get an appointment for a dying battery under warranty Try to call them, it always goes to voice mail. After 20 attempts I drove in with another car, they claimed they were busy, there wasn't a whole lot Try to call them, it always goes to voice mail. After 20 attempts I drove in with another car, they claimed they were busy, there wasn't a whole lot going on. One of the service advisors gave me her card with a direct line, after 6 attempts, same thing, it goes to voice mail. When I finally get an advisor, she says short of dropping it off and they'll get to it when they can. No, I want an hard appointment. 1st of Dec is the next available opening and today is the 22nd of Nov. For checking a battery, god I'd hate to see if it was more complex. More
by Angry
Employees Worked With
NYKYTA GATRELL, TERRI MACDONALD
November 22, 2018
Great experience Couldn’t be happier with the service we received from sales rep Gary at Barrie Chrysler Dodge Jeep. He listened to all the wants we were looking for a Couldn’t be happier with the service we received from sales rep Gary at Barrie Chrysler Dodge Jeep. He listened to all the wants we were looking for and found our perfect family vehicle. He made sure our vehicle was ready and took the time to set up and explain all the new features. Thank you Gary More
by Chantalbrunino
Employees Worked With
Gary Boucher, Chad Rose
November 19, 2018
Great experience Jacob was on the ball when we went to look at a used van to purchase. He was very attentive and listened to our requirements and made it very easy to Jacob was on the ball when we went to look at a used van to purchase. He was very attentive and listened to our requirements and made it very easy to choose a ride. Patricia was very professional and understanding as for as the terms were concerned. Great experience. Thanks. More
by downey01
Employees Worked With
jacob johnson, Patricia Messier
November 18, 2018
Disgusted. If I could leave 0 stars I would. We left our brand new 1 year old Jeep Wrangler to get it checked out. We told them if it’s not covered under warrant If I could leave 0 stars I would. We left our brand new 1 year old Jeep Wrangler to get it checked out. We told them if it’s not covered under warranty DO NOT TOUCH THE CAR, we aren’t paying anything. They called us to let us know that it is not covered under warranty and we let them know DONT TOUCH IT. We go to pick up the car and they said we owe them hundreds of dollars. We explained we are not paying anything as agreed upon earlier. The service manager was worse than rude, pushing for our money and YELLING at us. We refused to pay and he continued rudely pushing for our money. He decides “I’ll pay for this but you can never come back to this shop again.” Which I highly doubt he is paying. You would expect better customer service from such a well known and reputable brand. All they want is your money. Jeep should know that there is such horrible people representing this company. DON’T GIVE THESE xxxx BAGS YOUR MONEY. More
by Disappointed
Employees Worked With
TERRI MACDONALD
