Bannister Honda Service & Car Sales

A very smooth experience for service of my 2015 Honda Civic. The starter was faulty and Kristy told me the part was on back order with an unknown delivery time. She put me into a BH loaner with the inten Civic. The starter was faulty and Kristy told me the part was on back order with an unknown delivery time. She put me into a BH loaner with the intent of arranging a rental car for me until the part came in. Much to everyone's surprise, the part arrived in two days! I really liked the loaner car so enquired on it's worth. Kristy introduced me to Khoa in sales. He was informative with no pressure. While talking, I asked if my Honda had been washed, as that is usually part of their service. It appeared it wasn't. Right away, Khoa said he'd get that taken care of. And then...he washed it himself! Doesn't get better than that. Thanks to all. More

Great dealership Awsome people. Look forward to doing more business there !!I’ll recommend these people to anyone looking for a Honda, totally satisfied and happy I own one. more business there !!I’ll recommend these people to anyone looking for a Honda, totally satisfied and happy I own one. More

My service appointment was excellent. Convenient and friendly service. Every staff member I have encountered has been pleasant, knowledgeable, and professional. I truly appreciate the peace of mind know friendly service. Every staff member I have encountered has been pleasant, knowledgeable, and professional. I truly appreciate the peace of mind knowing that my new car is well taken care of! More

Very professional, friendly service! I immediately felt they'd be a great back-up team if I had questions or product problems going forward. They gave me great confidence in what I was purchasing. they'd be a great back-up team if I had questions or product problems going forward. They gave me great confidence in what I was purchasing. More

We met Khoa the evening before in the lot, he was on his way home for the day, however took a few minutes to show us a car or 2. We also arranged to call ahead the next morning for a test drive. Our test dr way home for the day, however took a few minutes to show us a car or 2. We also arranged to call ahead the next morning for a test drive. Our test drives the following day were excellent, with Khoa riding with us to explain how some of the technology and safety features operated. We are very satisfied with the vehicle we purchased and the service we were provided. More

I visited other dealerships before I contacted Bannister Honda. The team at this dealership provided exemplary customer service, especially in the sales and finance departments. I was given excellent inform Honda. The team at this dealership provided exemplary customer service, especially in the sales and finance departments. I was given excellent information and did not feel pressured to buy a particular make. More

Good prompt service. Friendly Staff. Looks for solutions to problems without belabouring the situation. Helpful, nice people. Convenient location with east access. Even drop in service at times. to problems without belabouring the situation. Helpful, nice people. Convenient location with east access. Even drop in service at times. More

This is the second vehicle we have bought from Bannister Honda and we've always received great service and knowledgeable staff. Highly recommend this dealership for sales and service. Honda and we've always received great service and knowledgeable staff. Highly recommend this dealership for sales and service. More

Our experience with Bannister Honda has been very poor. We purchased a 2021 Passport on March 23rd, 2021 and have had multiple issues with the vehicle. It had a dent on the roof when we picked it up in the We purchased a 2021 Passport on March 23rd, 2021 and have had multiple issues with the vehicle. It had a dent on the roof when we picked it up in the showroom, several pieces of exterior trim came loose, and the driver side mirror was loose and had to be replaced in the first vehicle service. On July 7th the main control screen in the vehicle stopped working completely. The dealership was notified and we brought the vehicle in for service again. The dealership was unable to fix the problem, and has as of July 27th, has not even offered a replacement vehicle while the Passport is without a back-up camera, audio, and many other features required for safe operation. The lack of communication and level of incompetence at this dealership is both disappointing and shocking. Unfortunate to say the least. More

I visited a number of dealers before choosing a new car, and I really appreciated Honda's approach. I was able to assess things that were important to me in an objective way without feeling I was being push and I really appreciated Honda's approach. I was able to assess things that were important to me in an objective way without feeling I was being pushed into making a decision I might later regret. The sales and finance team were truly professional in every respect! More