Bannister Honda Service & Car Sales
Vernon, BC
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2,994 Reviews of Bannister Honda Service & Car Sales
Tire switchover Dropped my Honda Civic off an hour early in order to get to a gym class in town. Shuttle was ready to go. Very pleasant lady driver. I had arran Dropped my Honda Civic off an hour early in order to get to a gym class in town. Shuttle was ready to go. Very pleasant lady driver. I had arranged a ride back with my partner. Winter tires had been put on in the allotted time and car about to exit the wash bay, so I was paid up and on my way in ten minutes. I feel very comfortable coming to the dealership and have always had good service. Thank you. Diana Bainbridge. More
Disappointed Appointment on arrival in husband's name. Told 3 hours. Had the shuttle to Superstore to gym. Phoned for shuttle, but after waiting 40mins, phoned Appointment on arrival in husband's name. Told 3 hours. Had the shuttle to Superstore to gym. Phoned for shuttle, but after waiting 40mins, phoned again......they had made an error. She arrived in10 mins..great friendly driver. I had left only my cell number so they could phone when it was ready. They phoned my house instead. Talked to my husband who made some decisions about MY CAR. (Not that his decisions were not fine), but the reason I have a Honda is mainly due to the fact that the first two car dealerships I went to to buy a new car, for myself, the sales rep deferred to my husband. The Honda dealership dealt directly with me and I appreciated it and ended up buying my car. And the 3 hours ended up being 4.1/2 and to my knowledge they just added a new battery to the service order. Not sure if the employee was Tammy orandree who took the call for the shuttle. More
Routine check-up My car was in for a routine check-up at Bannister Honda. My 2012 CRV is out of warranty now but I prefer to still bring it to Honda for servicing. My car was in for a routine check-up at Bannister Honda. My 2012 CRV is out of warranty now but I prefer to still bring it to Honda for servicing. I dealt with Tammy and Andree yesterday. I received a call about something they had discovered that needed to be fixed, but I had to confirm that I was willing to pay for the extra item. I feel very confident that Bannister Honda Service Department will not try to up-sell me or mislead me in any way about needed work on my car. More
Winter tires I went in to price out winter tires. The staff was very helpful and knowledgeable. I ordered tires and rims which arrived in less than two days! They I went in to price out winter tires. The staff was very helpful and knowledgeable. I ordered tires and rims which arrived in less than two days! They got my car in for the changeover just five days after that! Great service, really friendly staff, and winter tires on my car at least a week or two before I would have had them anywhere else! More
Jason was extraordinary! I knew we were in good hands when my spouse turned to me in Jason's office, and whispered, "I never knew car-buying could be this pleasant!" Jason I knew we were in good hands when my spouse turned to me in Jason's office, and whispered, "I never knew car-buying could be this pleasant!" Jason took the time to ask the right questions, and steered us towards a vehicle that matched our needs perfectly. He was warm, engaging and pleasant... a real gentleman! This is the second vehicle we've bought from Bannister Honda. The team is exceptional, and when the time comes, we'll buy our next vehicle there too! Martin & Mary Niedballa Vernon More
Organized and Efficient The ladies at the service desk are very professional and helpful as well as efficient. My car was ready when they predicted it would be. The ladies at the service desk are very professional and helpful as well as efficient. My car was ready when they predicted it would be. More
Excellent experience at Bannister Honda I booked my recall on my civic and they got me in super easy and fast. Staff was very organized and were great with their reminders of the appointment I booked my recall on my civic and they got me in super easy and fast. Staff was very organized and were great with their reminders of the appointment. I took the shuttle home and not long after I was called double checking if I needed the shuttle back or not also to tell me my civic was in the wash bay and almost done. My car was in great condition when I got it. All staff that I was involved with were pleasant, down to earth and very accommodating. More
Unexpected! My new to me MDX needed an oil change and diff service. I dropped it off. I have never been to this location before. I called a few hours later to pic My new to me MDX needed an oil change and diff service. I dropped it off. I have never been to this location before. I called a few hours later to pick up the car, but it wasn't ready. Tammy offered to drop my car off at work for me because I was on my way there! WHAT?!? At the end of my shift, I was blown away to realize that my vehicle had also been detailed!!!! Very unexpected!! Awesome service from beginning to end, way to go Bannister Honda!! I'll be back!! More
Thanks for the extra care! I had to get a new tire and the service was excellent. I enjoy Tammy's sense of humor. The price I was given in the estimate was honored without quest I had to get a new tire and the service was excellent. I enjoy Tammy's sense of humor. The price I was given in the estimate was honored without question. More
Exceeded my expectations I went to the Honda dealership to purchase winter tires and rims. I received excellent service and got a great price. I will deffiently return to this I went to the Honda dealership to purchase winter tires and rims. I received excellent service and got a great price. I will deffiently return to this dealership in the future and would also recommend it. Thanks! More