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Bannister Honda Service & Car Sales

Vernon, BC

4.6
2,994 Reviews

6425 Hwy 97 N

Vernon, BC

V1B 3R4

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2,994 Reviews of Bannister Honda Service & Car Sales

October 24, 2020

I have found the most beautiful mazda and at a very fair price- something was looking out for me though when by chance Jason happened to be there to help me the first time I wandered in; the whole place is More

by Frauleinlisakatherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea in Finance is extra awesome , Jason Tissington
Nov 03, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words. It has been a pleasure getting to know you. We hope you enjoy your new ride. If we can be of any further assistance please let us know. Safe travels and stay healthy until we see you again.

October 23, 2020

Shuttle service great. Desk lady very efficient and friendly. One complaint in that around the drivers indoor door there is grease(?) on the cloth, what should I use to remove that? Thank you More

by PNKUHN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cyndi Thom
October 23, 2020

Awesome service would recommend coming here for your next vehicle! And come see Jason to help with your next vehicle purchase he is the best! More

by chrissie_lariviere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tissington
Nov 03, 2020 -

Bannister Honda Service & Car Sales responded

Thank you very much for your recommendation of our Dealership. Also thank you for your business and kind words. If we can be of any further assistance please let us know. Stay healthy and safe travels.

October 22, 2020

This was my first visit to the dealership to have my Odyssey serviced. The staff (Patricia) were very friendly and coped as best they could with the Covid related restrictions. Unfortunately, the waitin More

by twvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Weiss
Oct 22, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words about your recent experience with our Service Department. We truly apologize for the misunderstanding and confusion that happened. We need to know these things so we can continue to improve our customer's Service experience. If you would like to discuss this further please reach out to Jack our Service Manager. Please stay healthy and safe travels until we see you again.

October 22, 2020

Every time I’ve brought my 2017 CRV in for service the staff have been amazing. They’re always happy and great problem solvers. I would definitely buy my next Honda from them. More

by SAdams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Weiss
Oct 22, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for your very kind shout out to our Team! We truly love what we do and want to make everyone's time with us pleasant. If we can be of any further assistance please let us know. Stay healthy and safe travels until we see you again.

October 22, 2020

Poor appointment scheduling, no callback when tire arrived (as promised), they entered appointment for Monday but told me it was Wednesday, confusion on arrival about work to be done, 3-1/2 hour wait More

by wayneclose
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Patricia Weiss
October 22, 2020

Everyone was very friendly and tried to do their best for me. However, there were too many problems. On two separate occasions the service I wanted done was not completed correctly and caused waiting issues More

by N McIntyre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Decaire, Patricia Weiss
October 21, 2020

The employees were polite and friendly. The service was excellent. The showroom is clean and organized. The staff are also knowledgeable about their products. I would recommend this dealership. More

by nanciemackay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Decaire, Cyndi Thom
Oct 22, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for your business and recommendation of our Dealership. We look forward to seeing you in the future. If we can be of any further assistance please let us know. Stay healthy and safe travels until we see you again.

October 20, 2020

Excellent. They through in some extras and went above and beyond to get us a block heater and the best warranty. They were genuine with wanting to help us and not push to get us to spend more money. More

by celestekeber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shae Smith, Khoa Vo
Oct 22, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words about your recent experience with our Service Department. We are customers ourselves and aim to treat our customers the way we would like to be treated. If we can be of any further assistance please let us know. Stay healthy and safe travels until we see you again.

October 20, 2020

Last week, I had my summer tires removed and winter tires installed.My appt. was for 1 pm. Since making the appt. , I had found out that I needed to be on child pick up duty at my grandchildren's school by 2 More

by ARLENE.MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Decaire
Oct 22, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words about your recent visit to our Service Department. We are so happy that everything worked out. If we can be of any further assistance please let us know. Stay healthy and safe travels.

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