Bannister Chilliwack Chrysler Dodge Jeep Ram

Very happy with my new Dodge Journey! We were very happy with the service from Brad and the O'Connor team. I looked at a vehicle one day, but it was sold by the time I returned the next t We were very happy with the service from Brad and the O'Connor team. I looked at a vehicle one day, but it was sold by the time I returned the next time with my husband. We looked around at other vehicles and dealerships but returned to O'Connor and Brad and found the perfect vehicle for me. Thanks for everything! More

great service Hi my name is Debbie and I had the best service of my life from one of your salesman named Stacey. I walked on the lot and he welcomed me and ask if a Hi my name is Debbie and I had the best service of my life from one of your salesman named Stacey. I walked on the lot and he welcomed me and ask if anybody has helped me. I replied well I'm not here to buy a car I have a problem with my jeep. He seemed very concerned about my problem, I was going to purchase a rv from a private sale and my lights weren't working when I hooked my trailer up. He said come with me let's take a look underneath. Well it turned out that the plug was not even attached so he attached it for me. I would have had no clue what to do. I didn't even buy the jeep from your dealership but he went above and beyond to fix my problem. Best thing about the whole thing I found out he was a salesman and he still went above his duty help me. I would recommend anybody looking to purchase a vehicle to go and ask for him. Once again thanks stacey you made my day. More

Got exactly what I wanted The overall experience was excellent. Came into the dealership in the morning. Had a great test drive with Bill, who quickly pointed out all the bells The overall experience was excellent. Came into the dealership in the morning. Had a great test drive with Bill, who quickly pointed out all the bells and whistles. While Bill showed me the cappuccino machine he quickly did what paperwork was necessary and got me in front of a money person very quickly. In a couple of hours I was leaving with my new truck and a new great team behind me. Thank you Bill and thank you Oconnor More

Feeling respected, safe, and confident about my new car From the moment I walked in, I already had amazing customer service. Brad came up to me immediately asking what I was interested in and how could he h From the moment I walked in, I already had amazing customer service. Brad came up to me immediately asking what I was interested in and how could he help. He was not pushy, cocky or egotistic like other dealerships I've experienced. I showed him the Jeep I had my eye on and he was able to help me with knowledge and patience, he asked me about features that I liked and matched them to the best of his ability. He was available after and before hours to take my calls answering my questions as they came up. His customer service was top notch and I would highly recommend him. Christina and Arnie were great too! Helping me every step of the way, so professional and kind. They all worked in unison delivery an unforgettable experience. More

No pressure Honest GREAT service We researched the Jeep Cherokee for several months and decided it was the perfect safe vehicle for my wife who needed a new vehicle for her busy work We researched the Jeep Cherokee for several months and decided it was the perfect safe vehicle for my wife who needed a new vehicle for her busy work schedule. Our choices we're either the Ford Escape or preferably the Jeep Cherokee but after a terrible experience with a slimy dealer at an unnamed Burnaby Christler/Jeep dealership we were leaning toward the Ford. We decided to try one more time and thankfully found O'Connor.!! Brad was Excellent, professional and very informative and both he and Christina bent over backwards to help Colleen find and finance the exact vehicle she needed. At no time did we feel pressured or like we were getting a pitch , just honest and friendly service We will definitely be repeat coustomers. More

High customer service satisfaction and AWESOME staff Bill Reid was a very patient and knowledgable man. We started to inquire about the new Pacifica last November and finally purchased ours in July. We Bill Reid was a very patient and knowledgable man. We started to inquire about the new Pacifica last November and finally purchased ours in July. We live in Prince George and the dealership is in Chilliwack. I had a lot of questions as the vehicle was going to be used for my family day care. Bill was so great and as a woman I found him respectful (as my husband left the whole deal up to me as it was for my business). Never did I feel not understood and looked down on. For every question I had Bill had an answer, I was not even aware of the safety features until Bill and I started talking. He was very through. I also fell in love with the Jazz Blue but he didn't have anything on the lot that showed the true colour. Jump forward to July and we contacted him and asked him to start looking for the Pacifica that we had built (including the blue). Within a week he had found our vehicle. I flew down a week later and drove my new van home. Both Christina and Richard were awesome in Finance. Here it is 2 months later and I still can contact Bill with questions and he gets back to me right away. More

All we wanted was an oil change My wife called for an oil change and she was aggressively up-selled to a air filter, tire rotation, and a whole host of other crap. When she commente My wife called for an oil change and she was aggressively up-selled to a air filter, tire rotation, and a whole host of other crap. When she commented everything that they were trying to sell her was already done just recently, it did not matter to this service person. Is it not possible to just get an oil there with no questions asked? Somehow I think that if I called as a man and said I just wanted a oil change that would have been it. The real kicker is after my wife said she just wanted an oil change they said she needed all of this and they would deduct the work not needed from the "package". Ya right. Do they not offer just an oil change like people ask? More

Going above and beyond I just got my jeep and it's about 5 days old and the battery died and Stacey personally came and boosted me and made sure I made it to the dealership I just got my jeep and it's about 5 days old and the battery died and Stacey personally came and boosted me and made sure I made it to the dealership so my jeep could get a new battery as it's under warranty. He made sure I got a loaner vehicle so that I can get to and from work till my jeep is done. Amazing customer service if I have any questions or concerns all I do is contact his phone anytime of day wether he is working or not and he is more then happy to help me out or answer my questions. He even offered me his personal vehicle when he came and boosted me just so I'm not stuck. That to me is amazing customer service and someone who just wants to make sure his clients are more then happy. I've had decent customer service at Hyundai but nothing like what I experience with O'Connor I would definitely recommend this dealership to anyone looking for a vehicle. Every one there is amazing but Stacey definitely went above and beyond for me and I'm extremely greatful and appreciative and I will continue to go to him if I need any help or have any questions. And he is never annoyed or angry if I call him or anything he is always happy to help me so thank you to Stacey and to everyone at the dealership for helping me. More

Great experiance I dropped in with my wife looking for a truck and found the perfect deal. Could not be happier with my experiance. Got an okay price for trade in. I dropped in with my wife looking for a truck and found the perfect deal. Could not be happier with my experiance. Got an okay price for trade in. More