Bank Street Kia

.·:*¨¨*:·. Awesome .·:*¨¨*:·. ‹(•¿•)› Hassan Abdallah seems like a great guy. Always out to please. I would return to the dealership again for future sales. He was very pleasant to deal Hassan Abdallah seems like a great guy. Always out to please. I would return to the dealership again for future sales. He was very pleasant to deal with and made sure I was comfortable every step of the way. It made my trade-in that much easier. More

Unbeatable What a team, Mr. Hezam is the perfect example of the modern salesman. A man with excellent listening skill. Supported by an outstanding team. I c What a team, Mr. Hezam is the perfect example of the modern salesman. A man with excellent listening skill. Supported by an outstanding team. I can tell you that I got the best car at the best price. More

Nobody Deals We went to look at another car only to find that it had just been sold. Hassan immediately went to check if they had any other similar vehicles at th We went to look at another car only to find that it had just been sold. Hassan immediately went to check if they had any other similar vehicles at the same price range. They had another vehicle that was newer than the one we were looking at and a bit more expensive. After a little back and forth they were able to sell us the vehicle at the same cost we would have paid for the original less expense vehicle that we went to look at. I found Hassan and Frank to be very friendly and they seemed interested in getting us in a vehicle that we wanted at a price we could afford. I did feel that there was a little pressure to get the sale but they were not too aggressive and I never felt as if I couldn't walk away at any time. Overall a great experience. Have yet to experience their service department so I hope they are just as courteous and friendly as the sales team. More

Overall Great Experience I had a great experience with the two people that I dealt with. The only issue I have is that I feel that I could have been given better pricing, alt I had a great experience with the two people that I dealt with. The only issue I have is that I feel that I could have been given better pricing, although maybe that is my fault for not fighting for a better deal. My experience though overall was great!! Great customer service, I was treated very well and made to feel very comfortable. More

Exceptional Customer Services From the seller up to the general manager and finally to the Finance manager...the whole team were friendly, informative and I felt they had only one From the seller up to the general manager and finally to the Finance manager...the whole team were friendly, informative and I felt they had only one major concern...«is our client satisfied with the information provided». It is my 10th time buying a car and it is the first time that the time spent on me, after the sale, was not a concern... They spent at least 3 hours explaining my guarantees and my new car accessories. Franchement, du service hors pair. The only negative aspect of my experience with Dilawri Bank Street dealer is that an invisible technician put my old dirty plate on my brand new clean car. What a shame? I should have changed my plate number... Nicole More

Loan Term I was talked into a 7 year loan at signing, when that is not what I really wanted, could have paid more, and specifically asked if I could make extra I was talked into a 7 year loan at signing, when that is not what I really wanted, could have paid more, and specifically asked if I could make extra payments on line every month with Scotia Bank. I am now finding out that I cannot link the loan online for monthly top op payments. NOT HAPPY! More

Very Happy with My Experience. And my new FORTE!! I bought a 2014 Kia Forte in May 2014 from Bank Street Kia. I went in with very specific expectations that I felt were attainable. Both Tony and Leo w I bought a 2014 Kia Forte in May 2014 from Bank Street Kia. I went in with very specific expectations that I felt were attainable. Both Tony and Leo were extremely friendly, helpful and knowledgeable about their vehicles. They both spent a significant amount of time with, explaining options and features on the various vehicles that would fit into my budget. My experience with Bank Street Kia was more than I could have expected. Their customer service is unrivalled and I would argue the same for their product. They were able to provide me with an attractive package and I would recommend this dealership to anyone who values customer service and wants the best value for their dollar. Great job Guys! Thanks a lot!! More

Go ahead, give it a try! This was our seventh experience in purchasing a vehicle. It was the best so far. It was a great experience overall. If you are looking for a vehicle, This was our seventh experience in purchasing a vehicle. It was the best so far. It was a great experience overall. If you are looking for a vehicle, give our friend Hassan a call at Bank Street Kia! More

First class service Not many people can afford to go first class today, but Bank Street Kia made it easy. I was introduced to Joe, who accompanied me on my journey of pu Not many people can afford to go first class today, but Bank Street Kia made it easy. I was introduced to Joe, who accompanied me on my journey of purchasing a vehicle. He was both friendly and knowledgeable and really was in my corner when it came to getting me the best deal possible. Unlike buying a car years ago which could be a very long and painful experience, Joe made the process easy and relaxing. Very willing to negotiate to get as close to my budget as possible, we were able to come to an agreed upon price fairly quickly. Moreover, within 5 minutes of shaking hands, he came back to me to offer me something even better - a substantially higher level of vehicle for a minor increase in my bi-weekly payment. I was then introduced to Frank who took me through the financial part of the deal. Again, very friendly and knowledgeable, he explained and offered things with no pressure. A final meeting with the General Manager, Patrick, proved why Bank Street Kia is #1 in Ottawa. He wanted to thank me as a customer for coming to the dealership and wanted to let me know that if I had any problems, I was to contact him. The ultimate goal for them is customer satisfaction and I can definitely say that I felt that. Although all young men, I was impressed by their professionalism and their dedication to putting the customer first. I would highly recommend Bank Street Kia to all of my friend, colleagues and family and would most certainly return there to buy my next vehicle. Thanks guys for making this experience an enjoyable one!! More

Great Customer service teamwork! I hadn't even walked into the dealership yet and Hasan was already there greeting me and helping me find the vehicle I was looking for in the showroom I hadn't even walked into the dealership yet and Hasan was already there greeting me and helping me find the vehicle I was looking for in the showroom. He was courteous without being overbearing, helpful in finding answers to all my questions and worked hard to get me the car I wanted for the price I needed to be paying. On the day I picked up my car, he was very busy but still managed to take time to show me how everything worked. He also texted me a few times in the following week to check up and make sure everything was ok. Fantastic! Isko was also wonderful. He was friendly, when I first met him and wanted to know my personal story and how I got to the point where I was finally ready to buy my first new car. He took the time we needed to explain all the details about the financing and all the options. He didn't push for me to opt into extra warrantees that I didn't want and I really appreciated that. On delivery day, once again he was patient with me and my chatty 3-year old daughter. He was all smiles. He even helped me bring things from my old car to my beautiful new Sportage. I ADORE my car and I couldn't be happier with the service that I got from the boys at Bank Street Kia. Thank you so much! More