
Bank Street Hyundai
Ottawa, ON
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1,571 Reviews of Bank Street Hyundai
Amazing experience I had a great experience at Bank Street Hyundai thanks to Stuart, he was not pushy, was very patient and made sure I got the best service. I was skept I had a great experience at Bank Street Hyundai thanks to Stuart, he was not pushy, was very patient and made sure I got the best service. I was skeptical about Hyundai because of a horrible past experience at another location, but was pleasantly surprised by the quality of the service! Stuart and Ernesto made my buying experience painless and enjoyable! They were both very patient and answered all my questions. Keep up the great work! More
A professional and friendly service. Our experience with Bank Street Hyundai was very pleasant. It took us some time and many visits to finalize our decision. The Sales Rep (Louis Bouery) Our experience with Bank Street Hyundai was very pleasant. It took us some time and many visits to finalize our decision. The Sales Rep (Louis Bouery) was very patient, professional and supportive. Once we made our decision, the procedures were very smooth and the Finance Rep (Ernesto Lorello) was very professional and patient with our many questions about financing and other related services. After getting the car, we went back for regular service, and the service department was welcoming and professional. Many thanks. More
Good experience in the used car buying world. Bought many used cars from the Dilawri dealerships with the last two from Bank Street Hyundai. All good. Vehicles were good buys that lasted and wer Bought many used cars from the Dilawri dealerships with the last two from Bank Street Hyundai. All good. Vehicles were good buys that lasted and were not a repair nightmare. Latest purchase was with Raul Gordillo. He was extremely helpful and pleasant to deal with. Found us the vehicle that we wanted and made sure everything was ready and done right. Known as the 'man with the hat', Raul went out of his way to help us, kept us smiling with his stories from Peru and his family and made us feel we were dealing with a real person. Glen, the sales manager, was also extremely helpful and made sure we were happy with the vehicle we wanted at a good price. Christoph, in finance, finished the deal and had everything ready for us on the delivery day. All in all, it was a pleasant experience and we came away with the vehicle we wanted at the price we were happy with. More
A good experience The sales man was knowledgeable and friendly. The sales manager was very approachable (my first contact was by telephone to him to see if he had a ca The sales man was knowledgeable and friendly. The sales manager was very approachable (my first contact was by telephone to him to see if he had a car of interest to me and if he was willing to deal on a good price-he had one and was willing to deal). The finance manager was very good. Among other things he facilitated my insurance agent getting the documents she needed. They willingly got the color of car I wanted from another dealer. The salesman did an excellent job of showing me all the details on the car when I picked it up. All in all a good experience from start to finish. I have never bought a car with so little hassle. More
Friendly service Adam was great from start to finish, very friendly and open. No complaints and would recommend. Quick phone call back and a fairly seamless process. Adam was great from start to finish, very friendly and open. No complaints and would recommend. Quick phone call back and a fairly seamless process. More
excellent buying experience In my car searches, I got excellent service from Naser Sharif. What I liked most was the Naser listened and matched what we needed with the stock. In my car searches, I got excellent service from Naser Sharif. What I liked most was the Naser listened and matched what we needed with the stock. Naser was always pleasant and never too pushy. Naser took us on two test drives and was prepared to take us on others. We had to be absolutely sure that the Santa Fe was for us and Naser understood this. He is not like other salesmen who push you to take a quick decision after the first test drive. More
Love my new car buy experience Rabieh and Joe were super sales/finance to work with. For my first New car buy, I was very happy. I got the color and options I was looking for. Du Rabieh and Joe were super sales/finance to work with. For my first New car buy, I was very happy. I got the color and options I was looking for. Due to weather issues, had to delay a test drive, but Joe was great to come in from his holidays to assist me in purchasing this car. More
Love my Tucson! Have been looking at gently used cross-over cars for last few months... popped into Bank Street Hyundai over Christmas break & met Stuart Dodge, He Have been looking at gently used cross-over cars for last few months... popped into Bank Street Hyundai over Christmas break & met Stuart Dodge, He was great! Friendly, informative and low key sales pitch. Had me test drive a few vehicles (starting with the older one first). He answered all my questions and before the end of the week I was driving away with a used 2017 Tucson. The negotiating was fair and Ernesto (the finance guy) gave me a good easily understood run through of all the extra warranties / packages available. I am very happy with the service I received. More
New car purchase A very pleasureable experience. This is the second car I have purchase from this Dealer and if I am to buy another Hyundai, it will be from them. A very pleasureable experience. This is the second car I have purchase from this Dealer and if I am to buy another Hyundai, it will be from them. More
Excellent service I liked the high quality service provided by Nasser and Chris. Their availability and flexibility made more relaxed to select the right car that I fee I liked the high quality service provided by Nasser and Chris. Their availability and flexibility made more relaxed to select the right car that I feel comfortable with. More