Bank Street Hyundai
Ottawa, ON
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1,575 Reviews of Bank Street Hyundai
Faysal Akl was fantastic with my new purchase. From the minute I walked in he explained the whole process and the reasons behind every decision. He was polite, courteous and very professional. Mr Akl was g minute I walked in he explained the whole process and the reasons behind every decision. He was polite, courteous and very professional. Mr Akl was genuine and an overall pleasure to deal with. I would and will, recommend him to others. More
This is my 5th car that I have bought from this location. I keep coming back for a reason. The customer service is outstanding! From remembering my name and my husband's name, to the names of my children. I keep coming back for a reason. The customer service is outstanding! From remembering my name and my husband's name, to the names of my children. They really do make you feel special. And have always went out of their way for me. I recommend this dealership to everyone I know. Thanks. More
We were looking at the new cars out right now and shopped around for the first time. Bank Street Hyundai not only meet our price, had the nicest vehicle but were by FAR the friendliest. They really cared tha around for the first time. Bank Street Hyundai not only meet our price, had the nicest vehicle but were by FAR the friendliest. They really cared that we got what we wanted AND were happy. Louis and Joe were particularly helpful. Thanks a lot guys. We will certainly recommend you. More
This compliment is for Rabieh Nassrallah( Sales This compliment is for Rabieh Nassrallah( Sales Consultant) Thank you for your excellent service, I was very impressed with your skills and very This compliment is for Rabieh Nassrallah( Sales Consultant) Thank you for your excellent service, I was very impressed with your skills and very highly experience that meets the customer expectations.I was super satisfied with everything what you've done for me.Very impressive start from the moment I went inside in the Hyundai Dealership. Beside the awsome customer service you provide me , you are very courteous, polite and very respectable person . Having an excellent knowledge about the Hyundai products and accessories. After all I have to say thank you for everything , and definitely I will go back to see you for another purchase . I highly recommend you for other customers , because I want others customers to have the same experience that I've had by meeting you . and having the most amazing time and experience. Thank you very much Florica Rusu (A super satisfied customer ) More
Car salesman Rabieh was very friendly, efficient, and informative. VERY HAPPY CUSTOMER! Financial person Ernesto was extremely helpful and took the time to explain different finance options and provi informative. VERY HAPPY CUSTOMER! Financial person Ernesto was extremely helpful and took the time to explain different finance options and provided quality customer service! More
I just purchased my 2nd vehicle from Bank St Hyundai in the last 3.5 years and have been very pleased both times. The customer service is excellent, the staff are friendly and always willing to help anyway the last 3.5 years and have been very pleased both times. The customer service is excellent, the staff are friendly and always willing to help anyway they can. Amir is also great and will help you out as much as he possibly can. More
We came in early last week looking to upgrade our vehicle from a 2-door car to a 4 door SUV. We had only intended on looking at vehicles, and due to the wonderful customer service we received, we ended up pu from a 2-door car to a 4 door SUV. We had only intended on looking at vehicles, and due to the wonderful customer service we received, we ended up purchasing a new vehicle on the spot. We were very impressed with Faysal's patience and honesty. Overall we had a wonderful car buying experience and would not hesitate to recommend them to others. More
I came in looking for a new vehicle as I am a new mother and needed to upgrade my car from a 2 door to a 4 door family friendly car. Not only did I walk away with an amazing car with a great deal, I could n and needed to upgrade my car from a 2 door to a 4 door family friendly car. Not only did I walk away with an amazing car with a great deal, I could not have asked for a better sales representative. Faysal greeted me and my husband not as strangers but as friends and when it came down to discussing what my options where he was extremely honest, explained everything to the last detail which was much appreciated as we are both going on barely any sleep. I did not expect to walk away with the vehicle I did which is the 2013 Huyndai Elantra for the price I received, Faysal understood that we are first time parents on a budget and offered me everything I could of asked for in a vehicle and one that I could afford. I am extremely grateful to him and will recommend him to anyone that I know who is looking for a great vehicle but who is also looking for superb customer service. Thank you again very much for all your help and your kindness. Michel & Roxanne More
Exremely pleased with sales person Rabieh Nassrallah,very professional and he took his time to answer all our questions,very knowledgeable about Hyundai cars and we felt very comfortable with him.He really l professional and he took his time to answer all our questions,very knowledgeable about Hyundai cars and we felt very comfortable with him.He really loves his job and many times told us how much he loved working with Hyundai company.We will certainly recommend to family and friends.I was in management in retail business for 37 years and certainly would of been very satified with an employee like Rabieh Nassallah on my team !!! Also we would like to also mention Ashur Younan in the finance dept. also very professional and made us felt very comfortable.He also took the time to tell us a bit of Hyundai history,very interesting and a pleasure talking to him.He also mentioned his mom was a survivor from cancer which my wife had just gone through that ordeal and now she is a surviver also ,I would recommend Asher Younan on my team also!! From the time we stepped into Bank street Hyundai car dealership and left it was just a great experience!!! Thankyou so much!! Connie-Gerald Johnston More
Faysal was very helpful in choosing our new car. He was great in understanding our needs - type of car to price range. Faysal took time to explain car features truly, from both stands of view --> more adva great in understanding our needs - type of car to price range. Faysal took time to explain car features truly, from both stands of view --> more advance details for my husband and simplified version for myself. Price negotiating was pleasant experience - not pushy at all. More






