
Bank Street Hyundai
Ottawa, ON
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1,571 Reviews of Bank Street Hyundai
Omar was very customer focus. We felt that he wanted to help us find and purchase the car we wanted at a price that would be fair and acceptable by all parties. He was friendly and available to answer our help us find and purchase the car we wanted at a price that would be fair and acceptable by all parties. He was friendly and available to answer our questions. Very competent salesman. More
Service was professional and courteous. Worked with the same sales associate and finance associate as last purchase. I would recommend both to friends. Financing process was simple and very efficient. Del same sales associate and finance associate as last purchase. I would recommend both to friends. Financing process was simple and very efficient. Delivery was efficient and well coordinated. Run through of the car was practical and relevant to my needs. More
Upon arriving at the Bank Street Hyundai location, I was greeted with friendliness and some of the best customer service. I happened to walk in on a VIP event and although I was a first-time customer I was greeted with friendliness and some of the best customer service. I happened to walk in on a VIP event and although I was a first-time customer I was treated like a return VIP customer! Hassan was my car sales specialist and he thoroughly answered all of my questions and also offered a detailed tour of the car that I was interested in. Importantly, Hassan was great in not limiting my options; I went to the dealership with a make and model in mind but that changed upon review of various features across different models. Choosing from a variety of options is beneficial and it also afforded me the opportunity to interact on a more personal basis with Hassan---to a point where I felt comfortable and knew that I could be quite frank in my questions and concerns. In regards to financing, I was concerned over whether I would be approved for financing since I am a recent graduate of a Master's program and therefore do not have enough funds to purchase a new car. Ashur, the finance manager, certainly performs quite well in his position; he helped assuage my stress and made the purchase process easy and fun! He helped me get approved and without him I would not be writing this glowing review today. Sincere gratitude is extended to Ashur! Thank you! I left Hyundai (Bank Street location) feeling, in simplest terms, over-the-moon excited. Approximately a week later I returned to Hyundai on Bank Street to pick up my new purchase and again I was met with sincere customer service. Notably, I will not forget what one representative told me: he said that even after the purchase of this vehicle, they are still very much geared toward customer service so that if I ever have any questions or concerns that I should contact them and discuss options with them. That left me feeling assured in that they were not just interested in my money; Bank Street Hyundai also holds customer service to a high degree and wants to ensure customer's leave feeling happy. In sum, I sincerely recommend Bank Street Hyundai dealership. More
I read quite a few reviews on Hyundai dealerships in I read quite a few reviews on Hyundai dealerships in Ottawa and Bank St. Hyundai had by far the best reviews. In these reviews, one sales persons n I read quite a few reviews on Hyundai dealerships in Ottawa and Bank St. Hyundai had by far the best reviews. In these reviews, one sales persons name kept coming up - Faysal. I decided to try the dealership and just sent a quick email. Faysal called me back in less than 2 minutes after I sent the email to follow-up pretty much validating what the reviews had been saying. Faysal is an excellent sales person and I enjoyed the purchase experience which is something that I usually dread. Thanks for the positive car buying experience Faysal. I love the Hyundai products and this is my third Hyundai vehicle. All of them have been simple and cheap to maintain and you get a tremendous amount of features for your money. I would absolutely recommend this dealership and Hyundai products. More
Hassan met me at the door with a big smile , i went just to look , Hassan put me togther with a great deal, which you cant say NO yes i recommend Bank Street Hyundai , if you looking for a used car , ask f to look , Hassan put me togther with a great deal, which you cant say NO yes i recommend Bank Street Hyundai , if you looking for a used car , ask for Hassan Used car Specialist. Thanks ALBERT More
My husband and I purchased a Elantra Touring 2010 at this dealership over three years ago and we were impressed by service we received. We were so impressed in fact that we decided to trade our Elantra this dealership over three years ago and we were impressed by service we received. We were so impressed in fact that we decided to trade our Elantra for a brand new Accent. Once again we had great service to make our purchase smooth and easy. More
This is my second car I buy from Hassan Abdallah. Truly, he is the first person to contact when you think of buying a car. Bank Street Hyundai is one of the finest dealers in Ottawa. Super Happy with my pur he is the first person to contact when you think of buying a car. Bank Street Hyundai is one of the finest dealers in Ottawa. Super Happy with my purchase and I will always visit again. Thanks, Hussein More
I arrived at the dealership after booking an appointment with Louis to discuss the purchase of a new Hyundai Veloster Turbo. He greeted me at the door with a handshake and brought me over to his desk to dis with Louis to discuss the purchase of a new Hyundai Veloster Turbo. He greeted me at the door with a handshake and brought me over to his desk to discuss numbers. Immediately I was impressed at his laid-back approach to negotiation, even encouraging me to explore other local dealerships to compare prices, asking only that I give him a chance to talk to me one last time before I made a final decision. By far I got the best deal as a result, and was passed along to Ashur for financing. Ashur was very in tune to my needs and budget, offered invaluable advice, and ended up getting me more than I was expecting for less than the cost I had agreed to with Louis. Finally the day I went to pick up my new vehicle, Kevin helped me through all the forms to sign and was wonderfully personable and patient. My overall experience in buying my first new car was exceptional - disproving the many anecdotal warnings I'd heard about car salesmen being shady - and I would highly recommend this dealership to my family, friends, and strangers. More
This was the first car I ever bought and Faysal made the deal so easy it was unbelievable. He made it so the stress of it being my first car purchase was instantly gone. He was very friendly and offered me deal so easy it was unbelievable. He made it so the stress of it being my first car purchase was instantly gone. He was very friendly and offered me the best deal. I also had to deal with Ernesto who made the financing part of the deal look like a piece of cake. He gave us his best advice and helped us choose the right thing for us. Overall, if you ever want to buy a new car, do yourself a favor and go to Bank Street Hyundai and ask for them. More