
Bank Street Hyundai
Ottawa, ON
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1,571 Reviews of Bank Street Hyundai
I just purchased a new Santa Fe and I found the service provided by Juan Carlos to be very courteous and he was extremely helpful and knowledgeable about the car. He didn't pressure us but gave us all the provided by Juan Carlos to be very courteous and he was extremely helpful and knowledgeable about the car. He didn't pressure us but gave us all the information so we could make an informed decision. I also was very impressed by the financial services provided by Ernesto he even came in on his day off to correct a problem we had. Overall the experience was great and we will certainly recommend Hyundai to all our friends. More
Hi, Omar and Patrick the Manager were professional and Hi, Omar and Patrick the Manager were professional and very friendly. Buying a car is not always easy and you want to deal with nice people that a Hi, Omar and Patrick the Manager were professional and very friendly. Buying a car is not always easy and you want to deal with nice people that are not pushy or/and aggressive. My experience at Bank Street Hyundai was good and I would highly recommend Omar Mohamed. Thank you, More
Naser was very good at explaining the descriptions of the cars and very helpful! I did not feel pressured and enjoyed the overall experience in the purchase of my first new car. cars and very helpful! I did not feel pressured and enjoyed the overall experience in the purchase of my first new car. More
It all started with an email sent to inquire about a new Sonata....shortly after I received a reply from Faysal Akl......and then a follow up phone call....I stated what I wanted to buy and my expectations Sonata....shortly after I received a reply from Faysal Akl......and then a follow up phone call....I stated what I wanted to buy and my expectations for what I had to trade....being 200 km away we both had to be honest and realistic with each other to ensure the next step would happen....which was for me to drive up to show my trade in vehicle.....Faysal was quite certain we could make the deal happen based on the information given. The appointment was set for first thing Saturday morning in which Faysal had promised to skip his morning coffee to take me out for one. The first time in my life buying a car has a car salesman taken my family and I out and buy coffee....we continued with the test drive....went back and crunched numbers until I was perfectly happy with the deal, getting his boss Amir Esmailian to also make sure everything was fully explained and no detail left uncovered. The experience with Faysal was one I will never forget...right from the initial meeting to the day of delivery....everything was properly in order just as promised. I was introduced to Joe Younes who handled all the financing with me and made sure nothing was left out for when I picked up the new car....which I must add has been a great car with no complaints. Faysal went over every detail with the car on day of delivery to ensure that I was familiar with all of its features and safety devices. I'm quite sure if I have to go back for any problems the dealership will take care of every need I have. The experience is one that makes me want other people to know the great staff at Bank Street Hyundai and that one dealership that should never be overlooked when buying a new car. More
The service here was great, the staff was very friendly, knowledgeable, and honest. I'm really happy with the used car that I purchased. Many thanks to Naser and Faysal. knowledgeable, and honest. I'm really happy with the used car that I purchased. Many thanks to Naser and Faysal. More
We visited Hyundai on Bank Street because we were satisfied with our last Sonata purchase and we were window shopping for a new vehicle. We were greeted by Young-in and he immediately made us feel co satisfied with our last Sonata purchase and we were window shopping for a new vehicle. We were greeted by Young-in and he immediately made us feel comfortable. He explained the differences between the models and he let us know what the best deal was on the car. He took us for a test drive. He really knew his product and his prices, he even recommended some great Korean restaurants. We couldn't of been more delighted with our purchase. I would highly recommend dealing with Young-In. Bob and Anna. More
I had a very positive experience and excellent service at Bank Street Hyundai from the moment I walked in through the front door till the moment I drove away in my new vehicle from the dealership's parking l Bank Street Hyundai from the moment I walked in through the front door till the moment I drove away in my new vehicle from the dealership's parking lot. Most of us know that buying a new car can be a very stressful and frustrating experience. It was not the case at all with the representative who assisted me, named Faysal. If you want to waste your time and to have high car payments, go shop at other dealerships. If you want your car shopping experience to be seamless and pleasant, with the low payments, Faysal is the man to see. He is very knowledgeable, professional, polite, attentive and very respectful. Ashur Younan is another great asset to Hyundai Hunt Club Dilawri. He handled the financial part of the deal very promptly and effortlessly. He explained the financial and legal part of the deal in plain English, so there was no confusion on my part. Thank you Faysal and Ashur, it was real pleasure doing business with you two! More
My experience with Bank Street Hyundai was 5 Star from beginning to end!! Stu, Joe and Amir were friendly, efficient and 100% focused on Service Excellence!! In this day and age where it seems that some beginning to end!! Stu, Joe and Amir were friendly, efficient and 100% focused on Service Excellence!! In this day and age where it seems that sometimes you have to shout for decent service, Bank Street Hyundai is a shining star of excellence and really does deliver an amazing, exceptional client experience!! From start to finish, they took the time to talk with me, understand exactly what I was looking for and made the entire experience stress-free and a truly happy one! Oh and did I mention.....I love...love...LOVE my new veloster!! I will, and in fact already have recommended you to my friends and family. THANK YOU to all the staff at Bank Street Hyundai, you have made car buying a complete pleasure!! You are the standard which other service industries can only aspire to. More
It was a pleasant experience working with the staff of Hyundai, every sales representative was welcoming and warming to work with. They were able to take the ease off of a typically overwhelming experienc Hyundai, every sales representative was welcoming and warming to work with. They were able to take the ease off of a typically overwhelming experience. My family bought 3 cars in one week! More