Bank Street Hyundai

This was my first brand new vehicle I had the most amazing experience everyone was very helpful and answered any questions I had. I am definitely recommending this dealership to all my friends and fa amazing experience everyone was very helpful and answered any questions I had. I am definitely recommending this dealership to all my friends and family. Thank you again to Walid and Kevin for making me feel comfortable and a great first time buyer experience. :) More

First brand new vehicule. We went to all the dealerships on Bank street and we ended up back to Bank Street Hyundai for the vehicule and the curteous staff that greeted us. They worked with us to get us th on Bank street and we ended up back to Bank Street Hyundai for the vehicule and the curteous staff that greeted us. They worked with us to get us the vehicule that we wanted for a price that we could afford. So far 10 out of 10 to them. More

I had a pleasant experience with everyone dealt directly with at Bank Street Hyundai. My primary Sales person was Tom Jarrett who confirmed the considerable discount being offered on the car that piqued my with at Bank Street Hyundai. My primary Sales person was Tom Jarrett who confirmed the considerable discount being offered on the car that piqued my interest. After him was Ernesto Lorello who did my credit application and made sure I took advantage of all the side perks on offer from Hyundai. Best of all, I got the car with all the add-ons only 2 days after first coming in. More

Omer did his best to explain the many (new to me) features of the Santa Fe. He was patient. He picked us up when our ride to the dealership fell through. I had a long test drive with the car which so features of the Santa Fe. He was patient. He picked us up when our ride to the dealership fell through. I had a long test drive with the car which sold it to me. The extra set of tire rims I ordered should have been available at delivery time, but Omar offered to deliver them to the house. Also it would have been nice if they had assembled the bicycle carrier. Otherwise we were very happy with our treatment. Mark Molloken did a good job closing the sale as I was a unsure as to whether to buy the turbo. i don't know if I got a good deal, but at least I felt as if I did not get a bad deal. That is important to any customer. I did feel that the negotiating process was a bit drawn out. More

My husband and I just purchased a Hyundai Elantra 2013. The individuals we dealt with were very friendly and professional. The service was excellent and I would recommend Ottawa Hyundai Dealer Bank Street The individuals we dealt with were very friendly and professional. The service was excellent and I would recommend Ottawa Hyundai Dealer Bank Street Hyundai highly. We are looking forward to doing business again in the future. Thanks to Faysal and Ernesto,, we are enjoying the vehicle very much ! Robin and Beverly More

The customer service was 2nd to none. We were greeted the moment we entered the dealership with friendly and knowledgeable people. All of our questions were answered and then some. This is our third new car moment we entered the dealership with friendly and knowledgeable people. All of our questions were answered and then some. This is our third new car in 5 years, at the same dealership. Justin was very patient and helpful. He knows how to listen and voice his opinions and recommendations. Well done Justin. Ernesto was a pleasure to deal with. We did kind of throw him for a loop but he stayed focus and patient and managed to keep us satisfied and very happy. We found Ernesto very knowledgeable in what he does and hope we can deal with him again when we decide to purchase our next vehicle from Bank St. Hyundai. Keep up the great work Ernesto. Oh. and hat's off to the sales manager (Amir) who managed to make this deal happen. Overall, our experience with Bank St. Hyundai and there great staff is on the top of my car dealerships to deal with. Thanks again for all your time and patients. Franco and Nicole. More

Awesome guy and made you feel part of the process rather than you vs the dealer! Very personable and makes you feel comfortable from the beginning - if you go here to purchase a vehicle ask for Faysal! than you vs the dealer! Very personable and makes you feel comfortable from the beginning - if you go here to purchase a vehicle ask for Faysal! More

Toufic was friendly, knowledgeable and vey patient with our many questions. He made a stressful experience much more pleasant than it could have been. After we closed our deal, we felt very satisfied with our many questions. He made a stressful experience much more pleasant than it could have been. After we closed our deal, we felt very satisfied with the process - not like we had been manipulated at all. Then off to financing with Ernesto, who was clearly extremely knowledgable and also very friendly and efficient. All in all, a fine experience. We would definitely recommend this dealership, based on our experience. Thanks guys. More

This is the 4th vehice that I have purchased or leased from this locations. The sales people or very good and helpful and the service department is excellent. from this locations. The sales people or very good and helpful and the service department is excellent. More

Ernesto was very efficient, polite and easy to deal with. He was knowledgeable and able to answer all of our questions. We felt comfortable throughout the entire transaction. He also has a great smile! Tha He was knowledgeable and able to answer all of our questions. We felt comfortable throughout the entire transaction. He also has a great smile! Thanks Ernesto! More