BMW London
London, ON
By Type
148 Reviews of BMW London
I bought my second BMW a couple weeks ago at BMW London. I started to inquiring about upgrading several months ago with Chris Yeoman. He was very informative and helped me purchase the right car when I wa I started to inquiring about upgrading several months ago with Chris Yeoman. He was very informative and helped me purchase the right car when I was ready. The car Chris found for me was better than I expected when considering an upgrade. The service and information from Chris and the rest of the staff in the sales department amazing!! I look forward to my next purchase in the future with Chris Yeoman and BMW London. More
In my recent purchase of a 2021 BMW X3, I had yet another first-class experience both with my sales consultant Chris Yeoman and Sales Manager, Greg Smith. Both are top notch people in every respect. Ra first-class experience both with my sales consultant Chris Yeoman and Sales Manager, Greg Smith. Both are top notch people in every respect. Randy Kostal More
I bought my previous BMW from the London dealership over 10 years ago and recently purchased a new one. Chris Yeoman was very astute and found me the car of my dreams. I can't be happier with the choice. Th 10 years ago and recently purchased a new one. Chris Yeoman was very astute and found me the car of my dreams. I can't be happier with the choice. Thanks Chris. I would also like to show my appreciation for Michelle Sangermano who, very pleasantly, resolved a financial glitch I had overlooked. Looking back over the last 10 years, I cannot say enough about the great attention and advice I received from Kris Fairweather in service as well as the welcoming chats I exchanged with Sean Finn. I look forward to the continuation of this congenial relationship. More
We recently purchased our first BMW and the experience was great! Each person we interacted with, from Patrick to Charles to Chris, was very personable and professional. On the date of delivery, Chris Y was great! Each person we interacted with, from Patrick to Charles to Chris, was very personable and professional. On the date of delivery, Chris Yeoman did a wonderful job of explaining all of our new vehicle’s features and made the experience truly fun and memorable! More
I have been dealing with BMW London for about 15 years. I purchased two brand new BMW's from this dealership, and my husband purchased one as well. The service we receive is second to none. Excellent in all purchased two brand new BMW's from this dealership, and my husband purchased one as well. The service we receive is second to none. Excellent in all aspects. Quality car, quality dealership, quality staff. Can't say enough! Thank you. Barb More
Great service experience! A shout out to Steve Nelles on the service desk for a friendly and efficient serice experience. And it was also nice to see the cheery face of Chris Yeoman who always has up to dat the service desk for a friendly and efficient serice experience. And it was also nice to see the cheery face of Chris Yeoman who always has up to date information on my favourite X3 models. Great job guys! More
Excellent, caring and timely service is always expected and always delivered! Appointments are easy to arrange as is alternate transportation. Returned car is clean and staged for pick up. Online payment i and always delivered! Appointments are easy to arrange as is alternate transportation. Returned car is clean and staged for pick up. Online payment is easy and contactless. More
I have dealt with BMW London for 20 years and have been incredibly happy with the sales and service over that time. Ally, Sean, Kris, Nick , Steve and the entire Service Department are friendly , professio incredibly happy with the sales and service over that time. Ally, Sean, Kris, Nick , Steve and the entire Service Department are friendly , professional and helpful. Even when things have not gone as planned they have made sure that I was treated with respect and all issues were resolved. Even when I purchased my last vehicle in 2019 they were very helpful with making the correct decision. Charles went above and beyond in the process , even making a video of the car for me and putting a hold on it because my mom was in the hospital at the time. It was a difficult time and they did everything they could to alleviate the stress. More
Charles is very professional and a pleasure to work with will definitely return to see him in the future. On the day of delivery my mother entered first to finish paperwork and I walked around the parking l will definitely return to see him in the future. On the day of delivery my mother entered first to finish paperwork and I walked around the parking lot because I was on a phone call. When I entered the dealership front desk girl asked me if she could help me when I entered in an annoyed tone. I was dressed down> Perhaps a little more customer service training for her. Otherwise good experience. More
Better than expected experience purchasing our new Mini during this COVID time. Chris Yeoman was very professional and easy to work with. Kept us up todate on delivery dates and the mini arrived(to our del during this COVID time. Chris Yeoman was very professional and easy to work with. Kept us up todate on delivery dates and the mini arrived(to our delight) a few weeks earlier than expected. Very clean and bright dealership and everyone we met was very friendly. More