BMW London

Buying a car during COVID-19 The lease on my Lexus was coming due May 2020, during COVID-19 and I was looking for options to replace the lease. Lexus was unwilling to assist me w The lease on my Lexus was coming due May 2020, during COVID-19 and I was looking for options to replace the lease. Lexus was unwilling to assist me with extending my lease so I had to start my new car search. I called Chris and he knew exactly what I wanted and started the search for my vechicle. Unfortunately again due to COVID, the car was stuck at port and would take some time to get to London. Chris and staff at BMW offered to lend me a loaner car until my new vehicle showed up (potentially months). While waiting for the car, Patrick contact me with all the information needed for the new car when it arrived, so when I had my delivery date, everything was all set to go. Overall Chris was instrumental in my positive client experience with BMW. Carol Fickling More

Friendly, engaging staff! The service at this location is very good. Staff are friendly and helpful. There isn't a strong impression of being sales-focused; more of a needs-foc The service at this location is very good. Staff are friendly and helpful. There isn't a strong impression of being sales-focused; more of a needs-focused impression. The sales/operations managers don't actively over-sell, and are fairly open about manufacturer and dealership packages. Great atmosphere. More

Chris was great. We purchased the 2019 X7 from him and his service was excellent. I’ll have to say that I’m used to Porsche and other luxury retailers type of service and BMW of London exceeded our expe his service was excellent. I’ll have to say that I’m used to Porsche and other luxury retailers type of service and BMW of London exceeded our expectations. We highly recommend them to those looking for anBMW. More

Delightful, Helpful, Respectful, Imformative I purchased BMW X3 off the showroom floor. I know what I want when I see it. No pressure to up-sell. Thrilled with the service, and experience at th I purchased BMW X3 off the showroom floor. I know what I want when I see it. No pressure to up-sell. Thrilled with the service, and experience at this location. Thank you to Chris Yeoman! Robyn More

New X3 First time BMW customer, excellent sales and vehicle delivery experience, would highly recommend dealing with Chris. Great, high quality vehicle, ver First time BMW customer, excellent sales and vehicle delivery experience, would highly recommend dealing with Chris. Great, high quality vehicle, very happy with the new X3. More

Above and beyond! My experience with BMW London was amazing from start to finish. Whether I was dealing with Charles or Patrick they both went above and beyond anythin My experience with BMW London was amazing from start to finish. Whether I was dealing with Charles or Patrick they both went above and beyond anything I could have ever expected. I have already told all my friends, family and coworkers about the experience and I expect they will have some new customers in the future. I will certainly be a BMW London customer for life after this. More

Amazing experience working with BMW. Their sales team treated us like one of their own! Would highly recommend working with this wonderful group of people treated us like one of their own! Would highly recommend working with this wonderful group of people More

Great Experince What a great experience from the minute I walked in the door until I picked up my new X3 on delivery day. Would highly recommend the dealership to any What a great experience from the minute I walked in the door until I picked up my new X3 on delivery day. Would highly recommend the dealership to anyone looking for a new BMW or vehicle. Thank You again for delivering a premium experience More

Happy X1 Service Experience The service at BMW London was excellent and they completed my vehicle in a timely manner. Every employee I interacted with has amazing customer servic The service at BMW London was excellent and they completed my vehicle in a timely manner. Every employee I interacted with has amazing customer service skills. Highly recommend this location! More

Disappointing Sales Staff Some of the sales people there are great, but some literally don't care AT ALL about customers... I don't mind if you have to say "no" for whatever re Some of the sales people there are great, but some literally don't care AT ALL about customers... I don't mind if you have to say "no" for whatever reason (i.e. busy, time constraints, etc), but please don't lie and make up some lousy excuse. More