AutoValue Hyundai Niagara Falls

It was great! Lucia was very helpful and stills stays in contact with me just to make sure everything is okay. She even had sent me in the mail the pen for the car for touch ups along with a treat for my do contact with me just to make sure everything is okay. She even had sent me in the mail the pen for the car for touch ups along with a treat for my dog. How many sales people would take the time to do that as well as think of my dog. I can't thank her enough for the great service. More

I bought my first car from Hyundai, I had been to other dealerships before shopping around and found that the customer service and professionalism at Hyundai exceeded other dealerships by far. My sales ass dealerships before shopping around and found that the customer service and professionalism at Hyundai exceeded other dealerships by far. My sales associate was Lucia, she was very pleasant and she made me and my Dad feel like family; while we were there she introduced us to other staff members and referred us to the right resources for what we needed. The staff worked collaboratively and compliment each other which is very refreshing and helpful, it was a great experience and I think other dealerships could really learn a lot from this one! More

I visited the Niagara Hyundai dealership for the first time in June, 2012. Lucia assisted me with purchasing my first car from Hyundai. I found her services professional, knowledgeable and honest. She had time in June, 2012. Lucia assisted me with purchasing my first car from Hyundai. I found her services professional, knowledgeable and honest. She had great listening skills and was genuine to answer all of my requests in helping me in purchasing my car from Hyundai. I was very pleased with the service I received from Lucia.I will highly recommend her friendly services again. Sincerely grateful for all of your help. More

that very moment we stepped-out from our car on a freezy afternoon we were warmly greeted at the door by a very courteous staff and then I met Joe Scozzafava - a very straight forward guy and knows nothing afternoon we were warmly greeted at the door by a very courteous staff and then I met Joe Scozzafava - a very straight forward guy and knows nothing but commitment to give you the best practical advise for a great car that exceed our expectation ( PRICE WISE ) Amelio Paparelli - A person of great leadership and strong determination to help you out ease your worries of buying a car like you're just buying a candy from an ordinary candy stall, Matt Thompson - who dont just look out for the long term warranty benefits of driving your car. but also see's out the great interest for the future long term assurance for the none negotiable passengers in the vehicle. Jessica Crowe - whom my 3 year old son enjoys the cool benefit of getting a free part time baby sitter and after she also helped us work out with the numbers. This team enables me to define the First STEP of what an Ideal Dealer should be,--(STEP) Simplicity,Transparency, Experience, Professionalism ..this sealed out their Commitment and Knowledge to its goal of providing comfort in buying a car. they STEP Up their excellent service! .THAT MOMENT WE LEFT THE DOOR FROM THIS DEALER.. WE FELT LIKE WE DID NOT ONLY GET A NEW CAR BUT GOT A NEW HOME FOR IT. These individuals portrayed such dedication to their service. And we can only SMILE because we think we made the right choice for the AUTO VALUE ...and it wont be made possible without owning the 2013 Premium Edition of Tucson from HYUNDAI. More

Ian spent a lot of time with us to select the right vehicle for our needs. He pointed out a few factors that we hadn't thought about. We felt very good about our purchase. Rick was excellent at guid vehicle for our needs. He pointed out a few factors that we hadn't thought about. We felt very good about our purchase. Rick was excellent at guiding us through the financing process. More

I was very pleased with the service I received. Lucia was very friendly and knowledgeable about the veloster ( which I purchased). She went above and beyond to make sure my car purchasing experience went smo very friendly and knowledgeable about the veloster ( which I purchased). She went above and beyond to make sure my car purchasing experience went smoothly. I definitely recommend auto value Hyundai as a whole and especially working with Lucia. Thank you guys. More

As I was describing all the attributes that I needed in a vehicle and what I wanted it to do, Dean said "ÿou need an Elantra Touring".....so I indeed did need an Elantra Touring.and when I didnt like the fee vehicle and what I wanted it to do, Dean said "ÿou need an Elantra Touring".....so I indeed did need an Elantra Touring.and when I didnt like the feel of the brake pedal in the car that I was to buy, and asked to try out others until one felt right, Dean was most accommodating, letting me try out 3 others! I found Dean to be very pleasant and listened to me. He was not pushy but rather very patient and it was clear that he wanted me to be happy with the car choice. More

The salesmen were knowledgable and helpful, only negative was the time to process and purchase the second vehicle took almost 3 hours which was a little long, overall easy and would definitly work with them was the time to process and purchase the second vehicle took almost 3 hours which was a little long, overall easy and would definitly work with them again. More

We are customer of Hyunday since 1989, after many cars We are customer of Hyunday since 1989, after many cars transactions it was the best service we have . The service then Lucia give to us was more th We are customer of Hyunday since 1989, after many cars transactions it was the best service we have . The service then Lucia give to us was more then we where expecting. After my first visit she understand what was my interrogation , and give me the best value for my purchase. I feel very confident with all the best service we have, and hope to purchase another car next spring. Thank you Lucia. More

Joe was a great sales rep!! Very friendly from beginning to end. I just purchased a 2013 Tucson, and i LOVE it! I went to many different dealerships, and test drove many different cars; and while I loved to end. I just purchased a 2013 Tucson, and i LOVE it! I went to many different dealerships, and test drove many different cars; and while I loved the Tucson the most out of all the cars I test drove (obviously) another reason i wanted to purchase the Tucson more then the other cars was because many of the other dealerships I felt the "sales rep" come out. When your spending money on a new car, you don't want to feel like "a sale", and I never got that feeling with Joe. He made sure I got what I wanted, and never "pressured" me into buying the car. Good for you Joe! The car is great, but your personality sold it! I would recommend AutoValue Hyundai to anyone that asks. More