AutoValue Hyundai Niagara Falls

Wonderful customer service! Karen was great from the very beginning. I had to have a part replaced in my car and was dealing with a very busy work schedule. She communicated clo Karen was great from the very beginning. I had to have a part replaced in my car and was dealing with a very busy work schedule. She communicated closely with me regarding when the parts would be in and when my car could be brought in for repair. She was able to accommodate my schedule. She answered all of my questions patiently. She was very reassuring and even generously arranged for a rental car during the repair. I greatly appreciate the service and would recommend Karen and the auto value dealership to anyone. More

friendly and patient My husband and I recently purchased a new Santa Fe. Customer service was excellent and our salesperson David Kaluba was helpful and very patient. He t My husband and I recently purchased a new Santa Fe. Customer service was excellent and our salesperson David Kaluba was helpful and very patient. He took time to explain about vehicle and set up and explained new technology available with this vehicle. Greatly appreciated! Thanks to all! More

Knowledgeable and friendly I have given this review because of the great service that we received. My kids just colored, watched t.v and ate snacks the entire time which gave I have given this review because of the great service that we received. My kids just colored, watched t.v and ate snacks the entire time which gave us the freedom to do the deal. Traie walked us through everything and when we picked up our SUV I got to meet service managers and the entire team so that when I came back for services I knew who would be dealing with. Keep up the good work. Robin and Paul More

Exceptional customer service My wife Christine and I had the opportunity of shopping for a used vehicle at the auto value Hyundai in Niagara Falls. We had the pleasure of having s My wife Christine and I had the opportunity of shopping for a used vehicle at the auto value Hyundai in Niagara Falls. We had the pleasure of having salesperson Erin Smith take us through all of the fine details of purchasing a used vehicle from Auto Value Hyundai. Erin was very knowledgeable about the vehicle that we were test driving and accommodated our needs to the best of her abilities. It was nice to have her walk my wife and I step by step through all of the features and functions of our new vehicle purchase. She should commended on her professionalism and outstanding customer support. David and Christine Haywood More

Extremely pleased, excellent customer service I recently purchased a Hyundai Elantra just yesterday. I was received with extremely excellent customer service from the initial phone call right to m I recently purchased a Hyundai Elantra just yesterday. I was received with extremely excellent customer service from the initial phone call right to my drive off the lot.I will definitly recommend Traie Shirley for his professionalism and extremely excellent customer service. I Thank all of you. Nancy Scordino More

great After talking with David regarding the car we were looking for he suggested the car we bought David Kalub was professional knowledgeable and courtes After talking with David regarding the car we were looking for he suggested the car we bought David Kalub was professional knowledgeable and courtesies and very straight forward! thank you David God's blessing in your life More

Best customer service - It's worth the drive to Niagara! Thursday I attended a conference and my Hyandai broke down. It really caught me off guard as my car is only 2 years old. Being out of town, I was also Thursday I attended a conference and my Hyandai broke down. It really caught me off guard as my car is only 2 years old. Being out of town, I was also concerned if they could fix it in time for me to return home. From the moment I entered the door, to the very last minute I was ready to drive away (with a thank you box of smarties on my dash) I was treated like a VIP. Karen made sure I was at ease and assured me everything would be taken care of. The car was ready even earlier than I anticipated. These days when you bring you car in they no loger was it, but here they "gave my car a bath", which was another added touch I did not expect. Although I live in Brampton, I would actually arrange my shopping trips to the outlet in conjunction with service times just to come back! More

Love my Hyundai My first Hyundai was 2016 Accent which I went out of town to get, but have been coming to AutoValue for my services. This time I thought why go out o My first Hyundai was 2016 Accent which I went out of town to get, but have been coming to AutoValue for my services. This time I thought why go out of town, I traded my 2016 for a 2019 Accent at AutoValue Hyundai Niagara Falls. Great Service! More

New 2019 Elantra We have been leasing Hyundai vehicles for over 10 years. Very happy with all of them. Thank you David for your excellent service and attention to us. We have been leasing Hyundai vehicles for over 10 years. Very happy with all of them. Thank you David for your excellent service and attention to us. We will certainly refer you and Hyundai to family and friends. More

Great Customer Service Erin and the rest of the staff was super helpful in my new car purchase! They made sure I went through all my options and were never pressuring me to Erin and the rest of the staff was super helpful in my new car purchase! They made sure I went through all my options and were never pressuring me to buy anything. More