Audi of Mississauga

Excellent Customer Service Had the pleasure of working with Govind on a new RS3. Govind and the Audi Mississauga team did a great job in making sure I got the configuration of f Had the pleasure of working with Govind on a new RS3. Govind and the Audi Mississauga team did a great job in making sure I got the configuration of features I was looking. They worked hard and got creative to provide different financial options to meet my needs. Thought I would have to wait 3 months for my vehicle to be built, these guys got it to me in a week ! It was an amazing site when I went to finally pick up my new Ara Blue Crystal RS3 at the dealership ... WOW !!!. Having dealt with other Audi dealerships in the past, Govind when the extra mile and deserved my business. More

Great experience This was my first luxury car purchase. Oz helped me chose the right vehicle for me with ease and comfort. I felt at home at Audi Mississauga and would This was my first luxury car purchase. Oz helped me chose the right vehicle for me with ease and comfort. I felt at home at Audi Mississauga and would highly recommend a visit More

Attention to details and think like a customer - good Job ! Fantastic! love this dealership found the car in a low GTA inventory situation- delivered only in 2 1/2 weeks, my down payment was reduced from ori Fantastic! love this dealership found the car in a low GTA inventory situation- delivered only in 2 1/2 weeks, my down payment was reduced from original offer $1500, sales was patient in understanding my requirements, delivery team explained clearly all features and very friendly. I came from other Audi dealership looking for service, and service was above expectations. Thank you Audi of Mississauga. More

Great After having spent considerable time looking to purchase a new SUV at different car maker dealerships, the 2018 Audi Q5 was the one that had the looks After having spent considerable time looking to purchase a new SUV at different car maker dealerships, the 2018 Audi Q5 was the one that had the looks and features that appealed to us the most. Audi's sales person Govind Basi was knowledgeable, took the time to explain this purchase/trade-in and we felt there was no pressure in consummating our deal. When we picked up the car a couple of weeks ago, Kaileigh (Specialist) spent much time with us to familiarize ourselves with all the intricacies of this new vehicle. We have only accumulated ruffly 500 km and at this point enjoyed driving our Q5 a lot. Thank you Govind for having taking good care of us. More

Great Experience and Excellent service!! - Patel I was looking for a new car and just to see Audi car, visited Audi of Mississuaga. The entire experience was a positive one! Especially with Audi bran I was looking for a new car and just to see Audi car, visited Audi of Mississuaga. The entire experience was a positive one! Especially with Audi brand specialist Govind, he stayed with me during entire process and he tried his 100% to give me the deal I wanted. I will always recommend the dealer Audi Mississauga where they have staff like Govind. Very helpful person, friendly and honest person. Great experience I had with him..! More

Excellent The scenario: I returned my Jetta TDI and was basically not thrill with "Volkswagen AG" to say the least. The ordeal of the whole diesel scandal an The scenario: I returned my Jetta TDI and was basically not thrill with "Volkswagen AG" to say the least. The ordeal of the whole diesel scandal and subsequent class action lawsuit was fresh in my mind. In fact, I had just dropped off my TDI and my wife came by to pick me up. I had dealt with this dealership a long time ago ( re 2002 A4) and never had any bad experiences, even as the A4 got older and cranky. Anyway, long story short, I gave Audi of Mississauga a chance and they took. Excellent right from the first contact to the completion of the final deal. It helps to have a great product, but the service is ( in my opinion ) where this dealership shines. I can honestly say it was a pleasure dealing with everyone at the dealership. Special thanks to George Zhang for all his help. Very much appreciated. MF More

Service Consultant not Customer Service oriented at all While we appreciate that our car was returned before a wedding event, we ended up buying another car seat since Audi cannot confirm a definitive date While we appreciate that our car was returned before a wedding event, we ended up buying another car seat since Audi cannot confirm a definitive date as to when our car is going to be fixed. In addition to that, this service consultant Tiffany Howe made me feel like a pest calling all the time asking for an update. First of all, it is my car and i will call whenever i feel like it. I received an annoying call from her asking about details on a voice message i left to service where i was asking when that "tool" audi is waiting for to do the 2nd adaptive road rest came in. She said that i left her a message and i said something that made her feel she isnt providing me an update and that she isnt doing her job and she wanted to clarify if there is a confusion. In short she is complaining at me for leaving a mssg. Id like to clarify that i left several mssgs to SERVICE that night and no one was returning my call on that particular night and day until this guy Adi Ng called and i was asking abt the tool because we needed to know if we have to buy another car seat which we ended up doing anyways (and i think Audi should be paying me) since the wedding event is saturday and its already thursday and audi is not sure if my car can be returned. Ive never had any issues with Andrea or Brandie in the past. I do not think Tiffany has an idea what customer service excellence means and i would never want to deal with this person again! More

Awesome Experience, and great Customer Care I bought my Audi S3 from this dealer and they have helped me in many ways. They are good at serving customers and keeping them happy. I will always go I bought my Audi S3 from this dealer and they have helped me in many ways. They are good at serving customers and keeping them happy. I will always go back to this dealership. More

Great Experience ! From my initial conversation to the closing of the purchase Ozair was phenomenal. His technical knowledge of the vehicle and overall customer service From my initial conversation to the closing of the purchase Ozair was phenomenal. His technical knowledge of the vehicle and overall customer service should be commended. I will continue to purchase my vehicles from Audi Mississauga as well as highly recommend my clients and friends to drop in and see the team. Ozair thanks again for a wonderful experience ..Cheers Michael More

New vehicle lease Very pleased with the service from the entire staff. Never felt that I was being rushed and I was presented with multiple options to consider. Very pleased with the service from the entire staff. Never felt that I was being rushed and I was presented with multiple options to consider. More