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Audi Vaughan

Vaughan, ON

4.5
204 Reviews

9088 Jane St

Vaughan, ON

L4K 2M9

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204 Reviews of Audi Vaughan

March 19, 2026

Everyone is very welcoming and professional in attending to my needs. I’ve been dealing with this dealership for many years and I would gladly recommend this dealership to my family and friends. More

by canzona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romi, Shaun Hedrick, Joe Wong
Mar 19, 2026 -

Audi Vaughan responded

It’s wonderful to hear that our team continues to provide welcoming and professional service. We’re thrilled that your experiences over the years have been positive and that you would recommend us to your family and friends. Please reach out anytime for your Audi needs.

March 19, 2026

Called to book my first service and get pricing. I was told I would get a call back. 24 housr later, no call back. The same person who took the call yesterday expressed surprise and asked me for More

by AXP818
Service Communication
Recommend Dealer
No
Employees Worked With
no idea- person who answers the service calls
Mar 20, 2026 -

Audi Vaughan responded

I'm very sorry that we failed to return your call and with the service levels you received from our team. We value your business and I'd like to make sure your concerns are addressed. Please contact me so that I can personally assist you with setting up an appointment. Thank you, Romana Masucci - Customer Experience Manager - romanamasucci@audivaughan.com

March 12, 2026

Visited the service dept to have my car looked at the service advisor Shaun was fantastic he kept up to date on my car. I give a 10 out of 10 keep up the great work .would gladly recommend this dealershi More

by johnpacitto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hedrick
Mar 13, 2026 -

Audi Vaughan responded

John, we appreciate you taking the time to share your experience. It is wonderful to hear Shaun kept you well informed and provided such fantastic service during your visit. Your recommendation means a great deal to our team. We look forward to welcoming you back to Audi Vaughan whenever you need us.

March 07, 2026

I had a wonderful service appointment with my go-to advisor, Shaun Hedrick. As always, Shaun ensures that I'm fully aware of whatever needs to be done to my car and gives me a full detailed review and More

by Cosmina Vesovski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hedrick
Mar 09, 2026 -

Audi Vaughan responded

Cosmina, thank you for sharing! We’re thrilled Shaun Hedrick continues to provide detailed, clear, and exceptional service for you. We look forward to seeing you again at Audi Vaughan for your next appointment.

March 04, 2026

I had service appointment scheduled and as always received nothing but the best. Prompt, detailed and beyond informative. I'm on my fourth Audi and have been dealing with Sean from day one. Always a More

by Sebastian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hedrick
Mar 05, 2026 -

Audi Vaughan responded

Sebastian, thank you for sharing! We’re thrilled to hear that Sean continues to provide prompt, detailed, and informative service for your Audis. It’s wonderful to know your experiences have been consistently excellent, even when last-minute issues arise. We truly appreciate your loyalty and kind words!

March 03, 2026

I had an excellent experience. The reception staff were very welcoming, and Mahsa and Rumi provided outstanding assistance. I truly appreciate their help. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hedrick
Mar 04, 2026 -

Audi Vaughan responded

Alex, thank you for sharing your experience. I’m glad the team at Audi Vaughan, including Mahsa and Rumi, provided welcoming and outstanding service. We truly appreciate your feedback and look forward to assisting you again.

March 03, 2026

I had a service appointment at the dealership, and my experience was excellent from start to finish. The receptionist was very welcoming and greeted me with a warm smile. The check-in and check-out proce More

by Moj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I had a service appointment at the dealership, and my experience was excellent from start to finish. The receptionist was very welcoming and greeted me with a warm smile. The check-in and check-out process was quick and smooth. Romi was very experienced a
Mar 04, 2026 -

Audi Vaughan responded

Moj, thank you for sharing your experience. I am so glad to hear your visit was smooth from start to finish and that Romi and Andy provided clear explanations and transparent pricing. We truly appreciate your kind words about our team’s professionalism and care. Thank you for choosing Audi Vaughan, and we look forward to seeing you again.

February 16, 2026

Thank you Jonathon for your quick response dealing with our tire pressure issue. Back on the highway in short order. Jan More

by jrgould
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon
Feb 17, 2026 -

Audi Vaughan responded

We appreciate you taking the time to share this, Jan. It’s great to hear that Jonathon was able to respond quickly and get you safely back on the highway without delay. Thank you for your kind words, and we look forward to assisting you again whenever you need us.

February 12, 2026

A very positive and results-driven service agent who consistently delivers excellent service. • An exceptional service agent who delivered outstanding support with professionalism and care. More

by soniamacrury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hedrick
Feb 13, 2026 -

Audi Vaughan responded

Thank you for sharing your experience, soniamacrury. We’re thrilled to hear that our service agent consistently provided professional, caring, and results-driven support. Your feedback means a lot, and we look forward to assisting you again in the future.

February 12, 2026

Great dealership, staff and service are top notch. Easy drop off for service, my advisor Shaun is very knowledgeable and provided details on required work which was done in a timely manner. Thanks! More

by Chetan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hedrick
Feb 12, 2026 -

Audi Vaughan responded

Chetan, thank you for choosing Audi Vaughan and for sharing your experience with our service team, especially Shaun! We hope to see you again down the road!

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