Audi Oakville

Brought my S6 in with a warning light issue. Nancy Clark in service was great and helped me get the issue resolved so I could be on my way. Nancy really listens and knows the products well so Nancy Clark in service was great and helped me get the issue resolved so I could be on my way. Nancy really listens and knows the products well so you can be assured you are getting the right answer. If you have had a bad service experience and are looking for a new dealer you need to check out Audi Oakville. More

Came in with a software glitch for my audi A5 today and was helped by service person Ethan Bailey. Ethan did a superb job diagnosing the problem and fixing the issue right there on the spot. Overall I am v was helped by service person Ethan Bailey. Ethan did a superb job diagnosing the problem and fixing the issue right there on the spot. Overall I am very pleased with the result and his attitude and enthusiasm to solve my problem. More

I leased a Q8 a couple weeks ago through Cedric. Made everything very easy and was super helpful. Would definitely recommend going through him if you’re in the market for a new car. Very knowledgeab Made everything very easy and was super helpful. Would definitely recommend going through him if you’re in the market for a new car. Very knowledgeable More

I bought a used Infinity from the dealer, the sales staff and sales manager were excellent and a pleasure to do business with. Phil and sales manager were excellent and a pleasure to do business with. Phil More

Car Service Audit Oakville cannot be trusted. Against my better judgment, I took my car in. They tried to gouge me into getting service that was not required. Hopefully this message gets out. Against my better judgment, I took my car in. They tried to gouge me into getting service that was not required. Hopefully this message gets out. Audi Canada needs to oversee the service levels of its dealers. More

Don’t be fooled by Google Reviews. And don’t be fooled by fake promises. The sales persons will fool you and they do it as a team backed up by the mortgage department and the sales dep And don’t be fooled by fake promises. The sales persons will fool you and they do it as a team backed up by the mortgage department and the sales department. Don’t sign ANYTHING that you’re not ready to pay for even if they tell you ITS A PROMISE. More

Terrible. Don’t be fooled by all the fake reviews that say good things about their sales people and have a 5 star review. They’re a car salesman at the end of Don’t be fooled by all the fake reviews that say good things about their sales people and have a 5 star review. They’re a car salesman at the end of the day. “Audi brand specialist” Ha. All fake. More

Dont want to waste my time explaining reason you will all know eventually. I can already see 2.5 rating I dont see it coming up. know eventually. I can already see 2.5 rating I dont see it coming up. More

Audi Oakville was an excellent choice when I got my vehicle. Audi Brand Specialist Reggie Duque was very helpful, accommodating and so professional when dealing with clients. I was satisfied with what vehicle. Audi Brand Specialist Reggie Duque was very helpful, accommodating and so professional when dealing with clients. I was satisfied with what I got. More

Consistent with the theme "Great purchasing experience, horrendous service". This is our second car from this dealership, and never again. I will spare the several stories I have with my previous 2015 horrendous service". This is our second car from this dealership, and never again. I will spare the several stories I have with my previous 2015 Audi S4. Now the latest is the last straw. There's a burning smell inside the cabin of our 2022 Q5. Every time I stop the car, whether it's a short or a long drive, fumes emanate from under the hood. I can't visually find any leaks or melting plastic/rubber. I was out of province and concerned I wouldn't make it back safely. "I'm glad it's under warranty" I thought. I tried booking a service online ahead, but the "system" had issues with SMS. I called the dealership to book with them directly, only to be advised they are booking a month out. I mentioned that wouldn't work, as it's an emergency safety concern. I was advised I could drop it off, but it could be days before it's looked after. I said, I was ok with that as long as I am provided a loaner car, since our family only has one car. I was told there are none and that those are available with appointments that are booked in advance. When I said I couldn't wait that long for the safety of my family, I was advised that dealerships in Toronto and Markham have earlier availability. I appreciate the effort to find a "solution", but this is absolutely absurd. I wish I could drop the car at a certified independent mechanic and just have Audi Canada cover the bill. So, consistent with other reviews on this page, I would say buyer beware. More