Audi Midtown Toronto

Service agent was very informed and helpful. He was quick to follow up with me in regards to diagnosing problem with vehicle and pricing to repair. Very pleasant person to deal with. to follow up with me in regards to diagnosing problem with vehicle and pricing to repair. Very pleasant person to deal with. More

I would highly recommend this dealership as I found them very professional and courteous: particularly their sales staff. I dealt with Pravin Rajagopal who went out of his way to instruct me with the techni very professional and courteous: particularly their sales staff. I dealt with Pravin Rajagopal who went out of his way to instruct me with the technical aspects of the new information system. More

Thank you Krisho and Alex! It was a pleasure working with you. Thank you for all your attention to detail and making the process of getting into my car an awesome experience! with you. Thank you for all your attention to detail and making the process of getting into my car an awesome experience! More

Accommodating to my service request. Friendly staff. Comfortable and spacious waiting area. Efficient service. Patient and detailed explanation of the problems and what were done to resolve the problem Comfortable and spacious waiting area. Efficient service. Patient and detailed explanation of the problems and what were done to resolve the problems. More

Very disappointing service and treatment from the service advisor. From the outset, he did not answer my questions adequately and tried to charge me for pretty much anything I inquired about. He even tried advisor. From the outset, he did not answer my questions adequately and tried to charge me for pretty much anything I inquired about. He even tried to charge me after the fact for the labour to check issues that were covered under the manufacturer's warranty! This is not how a customer should be treated. However, the service manager Chris quickly acknowledged and rectified all the issues and was great to deal with. He even gave me his direct contact info and followed up with me directly as promised. Unfortunately, Chris should not have had to get involved and the front line service advisors need to be much better. Barely one star rating prior to Chris getting involved, but gave 3 stars overall only because of Chris' efforts. Well done Chris, this is how service at Audi should be from the start. More

Exceptional service as always. The service consultant was friendly, knowledgeable and courteous. Thank you again for making my visit painless, and the work was above par as always. was friendly, knowledgeable and courteous. Thank you again for making my visit painless, and the work was above par as always. More

I bought a new A5 Sportback through Jimmy Lai. Wonderful experience - focussed and straightforward discussion. He kept his promised for a better deal and kept me updated on the delivery. The handover exp experience - focussed and straightforward discussion. He kept his promised for a better deal and kept me updated on the delivery. The handover experience (by another assistance) could possibly be improved. It seemed like a rushed job. Overall, well done Audi Midtown and Jimmy Lai is a superstar. More

Kevin provided an excellent experience at Audi Midtown. Provided a good deal and was extremely mindful of all the concerns we had on a brand new car. We have never leased a vehicle before and Kev Midtown. Provided a good deal and was extremely mindful of all the concerns we had on a brand new car. We have never leased a vehicle before and Kevin was patient (extremely patient, I think we probably annoyed him enough) throughout the whole process. Highly recommended. More

Best dealership! Best sales department and incredible service. The customer service is always outstanding. They are honest and do everything to make you happy. It’s nice to know you are well looked after service. The customer service is always outstanding. They are honest and do everything to make you happy. It’s nice to know you are well looked after. More

The Guys at midtown are very helpful. Great team. I live The Guys at midtown are very helpful. Great team. I live out east but recommend customer to go at this dealership for your needs and services. The Guys at midtown are very helpful. Great team. I live out east but recommend customer to go at this dealership for your needs and services. More