Audi Kitchener-Waterloo

Yosef was very knowledgeable and passionate about the audi brands. His professionalism and approachability made us feel welcome and comfortable discussing our potential purchase. Yosef was the reason w audi brands. His professionalism and approachability made us feel welcome and comfortable discussing our potential purchase. Yosef was the reason we wanted to come back the second time to test drive the Q5. The second test drive was what sold us on the actual vehicle. More

It was a pleasure dealing with Yosef, He is very knowledgeable about the vehicles and passionate about the performance aspects of cars. He is easy to talk to, not pushy, and was very patient with u knowledgeable about the vehicles and passionate about the performance aspects of cars. He is easy to talk to, not pushy, and was very patient with us as we spent a lot of time exploring the two vehicles we were interested in - S4 and Q5. Practicality won out in the end and we chose the 3L Q5 - a great choice (and fun too). Yosef made our car buying experience a great one. We also found the commercial and new car delivery personnel knowledgeable and pleasant. More

With his exceptional knowledge and professionalism, Martin is hands down the best sales specialist out there. The whole purchasing experience of our new Q5 was very pleasant, Martin is a very friendly Martin is hands down the best sales specialist out there. The whole purchasing experience of our new Q5 was very pleasant, Martin is a very friendly and courteous person to talk to, he is very patient, spent hours talking to us and help us figure out our needs, answered a ton of questions we were not able to find the answer to on the internet. There is no words to compliment his customer service because he's simply the best. Even after we made our purchase, Martin continue to surprise me with extra free goody that I wasn't expecting, thanks Martin! If you are looking to buy an Audi, talk to Martin, he'll take care of you. Only wish we got the Q5 delivered to us quicker, 3 weeks was a long wait :) More

I want to thank Martin Viana for his exceptional customer service, and for making this a great experience for me. Martin made sure he knew what my budget was, what my requirements were and what my lifestyle service, and for making this a great experience for me. Martin made sure he knew what my budget was, what my requirements were and what my lifestyle looked like. He hand picked the perfect car for me, and it had everything I was looking for and more. I absolutely love my new car and I couldn't be happier with it. It's funny how I initially went in looking for a newer USED car, and walked out with a brand new car, and somehow Martin made that still fit my budget. Overall the customer service at Crosby is excellent and I would definitely recommend this dealership. Thank you Martin for making the smooth transition into my new car, and for making me feel sincerely appreciated as a customer. Cristina More

I was an existing Audi A3 owner and had purchased and serviced my car in north Toronto for four years. When it came time to change vehicles I returned to my previous dealer looking to purchase an A5. The serviced my car in north Toronto for four years. When it came time to change vehicles I returned to my previous dealer looking to purchase an A5. The previous dealer felt they were the only dealer. During a visit to Kitchener, I stopped to Crosby Audi on New Years Eve late afternoon to examine their inventory. I had the pleasure of meeting Dino Zunic who was gracious to spend some time answering my questions. Dino asked me for a wish list of features and options I wanted in my next vehicle by email. I sent him an email with the requests and my VIN for a trade in value and he came back with a quote that saved me thousands compared to the quote I had received from my previous dealer. The following weekend I travelled to meet with Dino to examine colour options of existing inventory. Dino was sincere to deal with and did not pressure a sale. After signing for a exterior colour and travelling home my wife indicated this was not her first choice of colour. In a phone call Dino had changed the colour with no questions asked. The level of service and attention to detail, price of the vehicle and patience was a huge factor in making my purchase. Finally, Rick Davis (service manager) who I have known for years through another automotive dealer, it was a pleasure to see him working for Crosby Audi. More

Everyone was great to deal with, I was pleased with the service and I am very pleased with the car. I am very satisfied and I highly recommend Crosby. service and I am very pleased with the car. I am very satisfied and I highly recommend Crosby. More

I recently leased my second A4 through Dino at Crosby's. He is a very pleasant and professional salesperson to deal with, I would recommend him. Dino made sure my first choice of colour/interior Crosby's. He is a very pleasant and professional salesperson to deal with, I would recommend him. Dino made sure my first choice of colour/interior combo was available both times, so I didn't have to settle for an alternate choice. In the fall Dino made me aware of the early lease termination offer, which I happily took advantage of and I am now driving an awesome 2013 A4! Nancy W. More

It was great experience to get the knowledge about Audio Q7 from Martin and to become really like this Q7. Martin is a very nice saleman and has done great job in my decision maing process. Q7 from Martin and to become really like this Q7. Martin is a very nice saleman and has done great job in my decision maing process. More

Martin was great to work with in purchasing my vehicle and followed up afterwards to make sure that everything went smoothly. Morgan's team in the service department have always been helpful and friend and followed up afterwards to make sure that everything went smoothly. Morgan's team in the service department have always been helpful and friendly. The few issues I experienced were dealt with right away and appropriately. Crosby's client promotion events make you feel appreciated - the Audi quattro Cup golf tournament and VIP Auto Show in particular. I am very pleased with the vehicle I purchased. More

When we decided it was time to purchase a new vehicle we narrowed our search down to the preverbal 'short list' and set out to test drive the Ranger Rover Evoque , the Volvo XC60 , the Jeep Grande Cherokee narrowed our search down to the preverbal 'short list' and set out to test drive the Ranger Rover Evoque , the Volvo XC60 , the Jeep Grande Cherokee and the Audi Q5. We found that all of our choices were great vehicles on the test drive , all similarly priced and each with it's own unique personality. At the end of the day , the difference was the sales pitch. Martin's knowledge of his product and his passion and determination to get us into an Audi helped us to make our decision. When we picked up teh vehicle we worked with Kaitlin who was equally as knowledgable and professional. We are thoroughly enjoying our Audi Q5 and have no regrets whatsoever about our decision. More