Audi Kitchener-Waterloo

Fantastic experience! I just had a fantastic experience at Audi K-W. I was looking for a change from my previous BMW X3 and had been admiring the Audi Q5 from afar. I dec I just had a fantastic experience at Audi K-W. I was looking for a change from my previous BMW X3 and had been admiring the Audi Q5 from afar. I decided to call the dealership for a test drive. I booked with Jeremiah who was prepared to show off the Q5 when I arrived. Jeremiah was confident and knowledgable and well as personable. I immeditely felt comfortable and throughly enjoyed the test drive with the 2 L engine - which surprised me! I didn't think it would be powerful enough but it was. I agreed to lease and we worked out all the details. Jer followed up with me and answered my questions immediately. I have been driving me new vehicle for just over a week and absolutely love it. I don't have one regret and wanted to pass on this great experience. More

Customer Centric Ben engaged me from the moment i entered the dealership and over the next 2 weeks as i decided which model i wanted. It was a very positive experience Ben engaged me from the moment i entered the dealership and over the next 2 weeks as i decided which model i wanted. It was a very positive experience all the way through to taking possession. Keep up the great work Andy More

Great Experience - Second time buyer! I've bought two vehicles from Crosby in large part due to the amazing experience working with Martin Viana. Four years ago I bought a pre-owned A4, an I've bought two vehicles from Crosby in large part due to the amazing experience working with Martin Viana. Four years ago I bought a pre-owned A4, and he treated me like I was buying their top of the line R8! I had the same experience when I recently purchase a Q5. Martin (and the rest of his team) went well beyond the call of duty! They've earned a life time customer. More

Amazing Experience - Highly Recommend! Martin was extremely helpful and patient, and provided lots of information for me (a fairly clueless first time buyer). He went above and beyond to en Martin was extremely helpful and patient, and provided lots of information for me (a fairly clueless first time buyer). He went above and beyond to ensure my experience there was enjoyable, and didn't pressure me in the least. I didn't end up purchasing the car, but I highly recommend Crosby and Martin to other people looking to buy! More

Great experience, no hard sell Just leased 2016 A4 Allroad. Love the car and Ben was great to deal with. I felt like he truly was working with my best interests in mind rather than Just leased 2016 A4 Allroad. Love the car and Ben was great to deal with. I felt like he truly was working with my best interests in mind rather than his. After a poor experience with Victoria Star Mercedes-Benz, this was a welcome change! More

Best experience very recent bought my 2012 A4 , test drove it, and loved it, tried to go to another dealer right after and really bad experience , and I can tell you very recent bought my 2012 A4 , test drove it, and loved it, tried to go to another dealer right after and really bad experience , and I can tell you best sales customer experience I have ever had was with Crosby Audi. Thanks Ben Hoang. More

Easy and Hassle Free Recently bought 2016 Q3. Worked with Audi Specialist Ben Hoang. Great experience. It's great to deal with a specialist that listen to your need and se Recently bought 2016 Q3. Worked with Audi Specialist Ben Hoang. Great experience. It's great to deal with a specialist that listen to your need and sell only what you wanted to buy vs what he wanted to sell me. Crosby Dealership has great environment Taylor, Lisa and Christine help me out as well. I Highly recommend this dealership and Ben to my friends and family More

Best experience ever!! Where do I begin....this has been the most pleasant and rewarding car buying experience we have ever had. I attributive it all to Taylor and the surro Where do I begin....this has been the most pleasant and rewarding car buying experience we have ever had. I attributive it all to Taylor and the surrounding team. We met Taylor in the lot and were impressed with his professional demeanour and how quickly he put us at ease. He asked about our needs and desires and listened very closely. Taylor remained on point searching for the vehicle that suited us best. Most dealers I have worked with have gone the up sell route, adding money here and there, and trying to sell the car that fits their commission best. Taylor never wavered, I can't say enough how attentive he was to our talks and remained 'on point' during our dealings. Very impressed. If you want a man to show you the vehicle that fits you best and have the feeling that you truly can sit back and enjoy your car purchase experience, Taylor is exactly who you want to deal with. Crosby Audi recognizes and hires the right talent, you'll feel it from the moment you walk in. Friendly greetings and no sales pressure. Best place to purchase a car in my eyes. Frankly, we loved every moment. I am entering my 4month of Audi'ness and it's fantastic. On top of the purchase experience AUDI is simply the nicest car I have drive. Extremely tight 'bunny avoidance steering' (I'm sure the young bunny probably said "Danke" after its heart rate lowered), excellent fuel mileage and a sound system that is making my whole family lip sync professionals. We truly are happy with our car, she stays indoors and comes on all of the family rides. Kiddos always ask to take her over our minivan, with video screens....for kiddos that a great endorsement! (Mind you the charge the iPod's in back and watch little movies or play games..but still!) "Taylor, Thank you for our experience. You were a joy to work with and I sincerely mean it when I say that you are the most professional, personable and enjoyable sales associate we have ever dealt with. I anxiously await our next car purchase and absolutely will remain Crosby Audi clients." Last but certainly not least, Thank you Andrea and Lisa. You all capped of the best car experience we have ever had. Financing to delivery, it all felt amazing. Than you for leaving us completely satisfied and comfortable that we have an entire team to take care of us and our car. Thank you. :) Sincerely Robert & Renata If you do buy from them, I recommend the pant protection, gosh it stays shiny!!! So worth it!! ;) More

Purchasing a New Vehicle We started our inquiry online and quickly realized that we had met someone we could work with. We live over an hour away from the dealership and indi We started our inquiry online and quickly realized that we had met someone we could work with. We live over an hour away from the dealership and indicated we did not want to waste time travelling back and forth so, we basically had a deal when we first met Chris - he was quick, efficient and no non-sense. We have purchased many cars over the years but, this has been the best experience to date - Chris was a pleasure to deal with. We are looking forward to our 2016 A6! W. Graham More

Great service, great experience We were referred to Taylor Moffitt by a family member and a friend. We couldn't have been happier with the professional service and treatment we recei We were referred to Taylor Moffitt by a family member and a friend. We couldn't have been happier with the professional service and treatment we received. Not only did Taylor provide us with answers to all our questions but he also responded immediately when communicating through email Very honest, straight to the point and easy going. Taylor was very familiar with our needs and wants and kept us up to date on everything and always had other options and suggestions available. We had no hesitations to purchase our Audi Q5 from Crosby Audi dealing with Taylor. We also dealt with Lisa Grota after the purchase and she, also was very professional and eager to help with any questions and/or concerns. Over all we are extremely satisfied with Crosby Audi and their staff. We will be referring family and friends to them without any hesitations. Thank you Taylor, Lisa and all Crosby staff for a wonderful experience! More