Audi Kitchener-Waterloo

Great front line customer service Have had the best experiences with Jeff in the Parts Department and Steve, a Service Advisor. Both have been most helpful and have given me great serv Have had the best experiences with Jeff in the Parts Department and Steve, a Service Advisor. Both have been most helpful and have given me great service above my expectations. More

Knowledge and non pressuring efficiency Ben was always available, very courteous, efficient, professional as well as being very knowledgeable. I enjoyed how he worked with me on every aspect Ben was always available, very courteous, efficient, professional as well as being very knowledgeable. I enjoyed how he worked with me on every aspect of my purchase and never left me with any doubts regarding my inquiries. I had excellent service with Andrea and Anamarija as well through the process as well. I would commend these representatives and the dealership. More

Fabulous Service! I had the good fortune to work with Ben Hoang during my recent search for a new vehicle. Ben was extremely accommodating, professional and quite know I had the good fortune to work with Ben Hoang during my recent search for a new vehicle. Ben was extremely accommodating, professional and quite knowledgeable. Initially I my sights set on the Q5 but Ben introduced me to options I might not have previously considered and now I am the happy owner of a A6! I appreciated his honesty, sincerity and his relaxed approach - no pressure! I would highly recommend Ben! More

Great dealership, repeat customer. Fantastic experience purchasing from Audi KW. Ben was friendly, knowledgeable, and very professional. At no time did I feel any pressure to buy somet Fantastic experience purchasing from Audi KW. Ben was friendly, knowledgeable, and very professional. At no time did I feel any pressure to buy something I wasn't looking for. All my options were explained, and all of my questions answered. I would definitely recommend Ben to anyone looking to purchase a new Audi. The trip through financing and all the "extras" was painless with Andrea. She explained all my options for after care, and we were able to take care of just about everything via email when I was unable to make it into the dealership. Delivery day! The most exciting part of this 3 month wait... (my fault, very specific set of options ordered) Anamarija had all of my questions answered before I was able to ask them. She had me out the door and enjoying all of the features of my new A4 in no time. This is not my firs Audi from Audi KW. I will say that the service department here is top notch. I've been in several times with my old Q3, and a couple of times with the A4. They definitely take that extra step to make sure you are satisfied with your visit. Maddie is very professional, and respectful of your time. She will make sure everything is resolved to your satisfaction. More

2017 Q7 Ben was a pleasure to work with! Not only was he knowledgeable but he was able to listen to my needs and put me in the right vehicle. I would recommen Ben was a pleasure to work with! Not only was he knowledgeable but he was able to listen to my needs and put me in the right vehicle. I would recommend anyone looking to get into an Audi to work with Ben. More

Fantastic Service Kaitlin recently assisted me with the purchase of a 2017 A4 and I can't speak highly enough of the service I received. I was operating on a tight time Kaitlin recently assisted me with the purchase of a 2017 A4 and I can't speak highly enough of the service I received. I was operating on a tight timeline with a very specific budget in mind and Kaitlin was able to get me into a great new vehicle at the right price. To be honest, I wasn't even considering an Audi when I first began looking, but Kaitlin's timely responses to my e-mails and quick understanding of my objectives encouraged me to stop by the dealership to take a look. After that - a test drive of the vehicle did the rest. Simply put, Kaitlin earned my business and I look forward to working with her again in the near future. More

A wonderful and knowledgeable group of professionals I just purchased my first Audi, a Q3, and I was thrilled with my experience purchasing the vehicle. Jeremiah Gojmerac was welcoming but did not push m I just purchased my first Audi, a Q3, and I was thrilled with my experience purchasing the vehicle. Jeremiah Gojmerac was welcoming but did not push me until I was ready to buy, and then he worked hard to find just the car I wanted. Andrea Douglas was generous with her time in explaining the financing, and Annamarija was very patient in introducing me to the many wonderful features in the Q3. The dealership as a whole is a sparkling and inviting space. I look forward to a long term relationship with this wonderful staff. More

Great buying experience We recently purchased a Q3 as a replacement for our A3 - it was a pleasure to work with Ben Hoang who was able find our wish list model / colour comb We recently purchased a Q3 as a replacement for our A3 - it was a pleasure to work with Ben Hoang who was able find our wish list model / colour combination - no pressure sales in a warm and friendly environment - would certainly have no hesitation in recommending the brand, dealership and Ben to prospective clients More

Audi A7 After a few visits we decided on the Audi A7. As one was not in stock with all of the features I liked, we had to have one built for us. It was a long After a few visits we decided on the Audi A7. As one was not in stock with all of the features I liked, we had to have one built for us. It was a long wait but worth it. The car is amazing and I get lots of compliments on it where ever I go. Ben was always on top of things and when he was not there, as I would pop in a deferent times, the rest of the team took over as if I was their client. I would definitely recommend them to others and am looking forward to my next Audi. Ken. More

Great service....amazing professional friendly staff !! This is the second vehicle I have purchased through Ben and both times it has been a pleasure. Ben is professional, friendly and was very patient with This is the second vehicle I have purchased through Ben and both times it has been a pleasure. Ben is professional, friendly and was very patient with me!!!! Truly makes buying a new car fun experience. The entire staff at KW Audi are exceptional and I know I will not go anyway else if and when I buy another Audi. More