Audi Kitchener-Waterloo

First time dealing with Audi KW. Great experience We purchased a 2017 Q7 last month. The whole experience was great and I wouldn't hesitate to recommend Ben to anyone. We were looking for a specific We purchased a 2017 Q7 last month. The whole experience was great and I wouldn't hesitate to recommend Ben to anyone. We were looking for a specific color and feature combination that was not in stock in KW. Ben was able to locate one in Halifax and secure it for us.It came in earlier than expected which was great. Ben was very fair on our trade in value so ultimately we were thrilled with the deal overall.Andrea was very helpful as well The pick up was smooth and the few extras we required were completed on time. Overall it was one of the best car buying experiences we have had in a while. More

Best experience buying a new car! We purchased our 2018 Q5 from Jeremiah and he was awesome to deal with. He had everything ready, there was no waiting around and he really knew his s We purchased our 2018 Q5 from Jeremiah and he was awesome to deal with. He had everything ready, there was no waiting around and he really knew his stuff. Jeremiah was professional and kind, we trusted him right away. Totally worth the drive to Kitchener. More

My 2017 A3 e-tron I just purchased my second car from Jeremiah. I liked Jeremiah first time and I was lucky to deal with him second time. He is a professional, easy to I just purchased my second car from Jeremiah. I liked Jeremiah first time and I was lucky to deal with him second time. He is a professional, easy to deal with and fair. His approach made it a lot easier for me to purchase my new car. More

Recall + Car wash Felt really confident with the dealer doing the one recall I came for but got updated with two more.I felt even better after a free car wash .I drove Felt really confident with the dealer doing the one recall I came for but got updated with two more.I felt even better after a free car wash .I drove away with pride from Audi Kitchener Waterloo.You made my day guys :) More

A great experience overall I recently purchased my second Audi through Audi Kitchener-Waterloo and was very pleased with the overall experience. I worked with Ben to find the ri I recently purchased my second Audi through Audi Kitchener-Waterloo and was very pleased with the overall experience. I worked with Ben to find the right fit for me and then he took me through a painless purchase process. He answered all my questions and has been great at getting in touch to see how things are going. There was never any feeling of pressure and i was always encouraged to take my time and make sure the car fit my needs. I also dealt with Andrea who took me through the finance process. She was great! She answered all my questions thoroughly and made the entire experience painless. She explained all the available add-on services without any high pressure sales feeling attached, for which i was very thankful. The day I picked up my car, there was a women's only "Know your car" workshop and they invited me to join in. Ben was very accommodating and not only did i leave with a beautiful new automobile, I left with some additional mechanical knowledge and a feeling that I was part of the Audi family. I know from past dealings with the service department on my aging Audi that they are amazing and the experience there is always great. Thanks for making what is, for me, always a stressful purchase a smooth and enjoyable process! More

Services Visits -Good experience We have purchased several Audis from this dealership. The experience has always been pleasant and the process efficient . Martin V. is a professional We have purchased several Audis from this dealership. The experience has always been pleasant and the process efficient . Martin V. is a professional salesperson. All service staff are helpful and take time to explain the service items being addressed. More

Audi Family This is our 2nd vehicle we've purchased from Ben and it was as pleasant and pressure free this 2nd time as it was the first. We had to order our veh This is our 2nd vehicle we've purchased from Ben and it was as pleasant and pressure free this 2nd time as it was the first. We had to order our vehicle and wait 4 months for it to arrive. Ben went out of his way to make sure we got it the day after it arrived at the dealership. More

Professional, pressure free experience We recently purchased a new vehicle from Ben and were extremely impressed with the overall experience. Specifically, we appreciated the pressure free We recently purchased a new vehicle from Ben and were extremely impressed with the overall experience. Specifically, we appreciated the pressure free experience that Ben provided which was a welcomed approach to what we have experienced in the past with other dealerships. The customer experience from initial interaction, to the smooth effortless process of finalizing all details was impressive. On numerous occasions, Ben went above and beyond with his availability to answer questions to meet our schedules which made the buying experience exemplary and beyond expectations. The Audi Team truly made the process easy and stress free. We are extremely happy with our purchase and would recommend Audi and this dealership to family and friends. More

Pleasant and easy to do business with Ben and the Audi Kitchener-Waterloo team were great to work with. Getting the vehicle we wanted in a timely fashion was important to us. They came thr Ben and the Audi Kitchener-Waterloo team were great to work with. Getting the vehicle we wanted in a timely fashion was important to us. They came through for us! Thanks Ben and team. More

Frank RE Service My experience with the service department. Has been a positive one in the sense they do what they said they would do in a timely matter and friendly w My experience with the service department. Has been a positive one in the sense they do what they said they would do in a timely matter and friendly way. More