Audi Kitchener-Waterloo

Fantastic Car Buying Experience I purchased a Q5 TDI from Kaitlin Doherty. She was extremely knowledgeable and personable. As I was trading my last TDI she was excellent to make sure I purchased a Q5 TDI from Kaitlin Doherty. She was extremely knowledgeable and personable. As I was trading my last TDI she was excellent to make sure I was comfortable with the process and address all my questions. I run a large sales force and Kaitlin makes the car buying experience a pleasure. No pressure, was excellent to learn what is important to me and educate me on the vehicles to address those needs. First Class! Paul L. More

Excellent customer service A very pleasant experience with all of the Audi staff here! All were respectful of my emergent need for a vehicle and ensured delivery to me as soon A very pleasant experience with all of the Audi staff here! All were respectful of my emergent need for a vehicle and ensured delivery to me as soon as possible. Excellent service all around. Well done! More

Excellent Experience My experience dealing with Audi Kitchener-Waterloo was excellent all the way through. Ben was great right from the start. He greeted me with a smile My experience dealing with Audi Kitchener-Waterloo was excellent all the way through. Ben was great right from the start. He greeted me with a smile and was extremely professional every time we spoke. He promptly answered all my questions and provided me with several options to choose from. Andrea and Rashid also provided me with prompt and courteous service right until the moment I drove my new Audi off the lot. The entire experience was very pleasant and I would highly recommend this dealership if you are interested in looking at an Audi. More

Great Experience - Thank you Jeremiah!! If you are considering purchasing an Audi - you must go to Audi Kitchener Waterloo AND search out Jeremiah Gojmerac. Jeremiah was great! I purchased If you are considering purchasing an Audi - you must go to Audi Kitchener Waterloo AND search out Jeremiah Gojmerac. Jeremiah was great! I purchased my first Audi in 2013 and watched the release of the new A5 in the summer of 2016. I knew that was my next car and went to Jeremiah to find out when one would be available for viewing. I let Jeremiah know that I wasn't going to "pull the trigger" until spring of 2018. Jeremiah was very helpful in every way - and was very patient given my extended timetable. Ultimately, I did pull the trigger on my new 2018 S5 Coupe and ordered it during the first week of February. Jeremiah was very helpful in getting everything organized to ensure that my delivery (this last Saturday April 21st) met all of my expectations. To close, I was so impressed with Jeremiah that I decided to spend a little more - a bottle of vintage wine for Jeremiah. Thanks Jeremiah! More

Courteous, professional and friendly Though I was reluctant to buy a new car, I knew that I needed one. As a woman, car buying is not always a good experience, but I can say that I was tr Though I was reluctant to buy a new car, I knew that I needed one. As a woman, car buying is not always a good experience, but I can say that I was treated respectfully and professionally at all points during my car buying experience. Martin, and the dealership overall, went to lengths to ensure the experience was a pleasant one, and ensured I was fully knowledgeable about my new vehicle and confident in my purchase when I walked out the door. More

Excellent service The team at Audi KW made my purchase a breeze. They are all extremely knowledgeable, helpful, and friendly people. They were able to accommodate all o The team at Audi KW made my purchase a breeze. They are all extremely knowledgeable, helpful, and friendly people. They were able to accommodate all of my needs to get me driving my new Q3 as quick as possible. Highly recommend. More

Fired Dalmar London - Drive 1hr to Crosby...need i say more? Well, I will. The Crosby Team is exceptional. I have driven Audi product since 1996 and after "experiences" with Dalmar in London, I switched to Crosb Well, I will. The Crosby Team is exceptional. I have driven Audi product since 1996 and after "experiences" with Dalmar in London, I switched to Crosby. In fact, i used to use a broker to secure my cars but now i prefer to deal direct to ensure staff understand me as a client. I highly recommend this team and in fact, the Crosby VW team also. While they operate out of different locations, both teams have demonstrated to me, over the years, as offering a truly customer oriented experience - fair to both the dealership AND to the customer. I have dealt with several sales professionals despite the actual "unit sale" being attributed to one or the other but they all work together to satisfy any inquiries or concerns. I could go on....take your business to Crosby for Audi or VW. More

Easy going/helpful Knowledgeable, caring and very friendly. It is apparent that they go out of their way to make sure that customer service is important to them. Knowledgeable, caring and very friendly. It is apparent that they go out of their way to make sure that customer service is important to them. More

Sincere & Honest! I have bought 3 Audi’s from this dealership in 4 years. I deal with Martin every time. He is honest, sincere, and always available. Martin takes his t I have bought 3 Audi’s from this dealership in 4 years. I deal with Martin every time. He is honest, sincere, and always available. Martin takes his time with his clients an ensures you know what you are buying. As long as Martin is at Kitchener Audi I will continue driving Audi’s! More

Great customer support Jeff Vincent handled a special parts order inquiry for my factory ordered A5 Sportback with absolute precision. He went well above my expectation wi Jeff Vincent handled a special parts order inquiry for my factory ordered A5 Sportback with absolute precision. He went well above my expectation with respect to research and detailed prompt reply. I'm certainly looking forward to the Audi Experience and doing business with Audi Kitchener. More