Audi Kitchener-Waterloo

Rashid Ghaosi gave us a wonderful customer service experience from start to finish. He was very professional, knowledgeable and pleasant to work with. I have nothing but wonderful things to say about experience from start to finish. He was very professional, knowledgeable and pleasant to work with. I have nothing but wonderful things to say about our experience. We are thrilled with our vehicle, and will be recommending Rashid, and the rest of the Audi Kitchener-Waterloo team to all of our family and friends. Thank you- Megan and Robert More

Lisa did an amazing job. She is knowledgeable and was able to answer all of our questions. Her customer service is excellent. She responded promptly to e-mails, even into the evening, It was a pleasur able to answer all of our questions. Her customer service is excellent. She responded promptly to e-mails, even into the evening, It was a pleasure dealing with her! Kaitlin did an excellent job getting us in our vehicle and on the road. She was very helpful with setting up our Audi account. Her assistance was much appreciated. Sue is very professional and knowledgeable, with an excellent grasp of all financial matters. More

Audi Kitchener made me have an amazing buying experience. Everything a customer looks for when buying a car; this dealership will satisfy you’re needs! Everything a customer looks for when buying a car; this dealership will satisfy you’re needs! More

Excellent customer service! We will be recommending Lisa to everyone we know that is looking for an Audi. Kaitlin was very knowledgeable and very helpful. Great team! to everyone we know that is looking for an Audi. Kaitlin was very knowledgeable and very helpful. Great team! More

Hey Ben,Home run on your part Sir, from start to finish Hey Ben, Home run on your part Sir, from start to finish ! Was a pleasure working with you on this... they are happy at this point,, will be seein Hey Ben, Home run on your part Sir, from start to finish ! Was a pleasure working with you on this... they are happy at this point,, will be seeing them shortly ... Thank you to both yourself and Kaitlin for a professional job well done.. More

Ben & Kaitlyn took care of us as if we were family. We drove over 2 hours to make this happen and were not disappointed. I have bought several new cars and the process of trading in our existing Audi, to drove over 2 hours to make this happen and were not disappointed. I have bought several new cars and the process of trading in our existing Audi, to the paperwork and new car orientation was probably the best i have had. Thanks again Kaitlyn & Ben. More

A great experience from Ben and Kaitlin (and Sue!) with the lease of a new car for our mother. The process was clear and Ben was very patient, explaining each point and ensuring we knew what we were gettin the lease of a new car for our mother. The process was clear and Ben was very patient, explaining each point and ensuring we knew what we were getting with the lease and with the car itself. Kaitlin was extremely helpful and efficient as well, ensuring that mom had a full overview of the features of the car before letting her drive off. I didn't catch his name, but the sales manager/director was also very kind and we felt that our business was appreciated when the deal was done. Thanks for assisting through this process - we now have a worry free car for our retired mother that will carry her through for the next few years. More

Communication with Ben was really easy! Being an out of town buyer, he was honest, straightforward and the car was exactly as discussed when I got there. The team was very professional and the service was town buyer, he was honest, straightforward and the car was exactly as discussed when I got there. The team was very professional and the service was great! Thank you! More

Incredible customer service , from folks who cared about a happy customer. Ben was incredibly patient and worked with us to find the right vehicle for our family. . I wouldn’t go anywhere else to buy a c a happy customer. Ben was incredibly patient and worked with us to find the right vehicle for our family. . I wouldn’t go anywhere else to buy a car. Our experience with Audi KW and Ben was nothing short of Perfect. Thank you for another seamless buying experience. More

We had a great experience at Audi K-W. Ben's professional, friendly, no pressure approach was extremely positive. Kaitlin is personable and highly knowledgeable about the vehicles. Both Ben and professional, friendly, no pressure approach was extremely positive. Kaitlin is personable and highly knowledgeable about the vehicles. Both Ben and Kaitlin's attention to customer service is exceptional. We would highly recommend. More