Audi Kitchener-Waterloo

I bought a 2015 Certified Pre-Owned A4 at Audi-KW from Lisa Sui, she is a very professional, warm-hearted, friendly and considerate sales, during the whole purchase period, she always replied my questions Lisa Sui, she is a very professional, warm-hearted, friendly and considerate sales, during the whole purchase period, she always replied my questions quickly even in non-business hours, and she also arranged her own off-work time for me to test drive, I am very satisfied with her service. Moreover, I have owned the car for 2 years and the condition of the it is still great as new, Lisa also gave me three free scheduled service, and every time I had the service, I am impressed by their staffs’ professionalism, efficiency and quality of the service. So far so great! More

Benjamin has set the bar very high for what a car sales can do to satisfy any customer. The fact that I had to drive over 100km to his dealership multiple times itself already tells that. Kaitlin in his te can do to satisfy any customer. The fact that I had to drive over 100km to his dealership multiple times itself already tells that. Kaitlin in his team also contributes for a true 5 star experience you will be completely satisfied with. Kudos! More

I recently purchased a 2020 Audi Q7. Ben made my car buying experience effortless. He is professional and reliable and went above and beyond to make sure my needs were taken care of. I will most certain buying experience effortless. He is professional and reliable and went above and beyond to make sure my needs were taken care of. I will most certainly do business with Ben again. More

Great experience with Ben. He was easy to deal with and made the whole car buying experience a real pleasure. Would recommend him to anyone. made the whole car buying experience a real pleasure. Would recommend him to anyone. More

WOW! is all I can say! I purchased a car from Ben last month and he was absolutely amazing! super helpful, answered all the questions I had. Such a great experience. Kaitlin was also a huge help as well, month and he was absolutely amazing! super helpful, answered all the questions I had. Such a great experience. Kaitlin was also a huge help as well, she literally did everything for me. it was such a smooth, easy process! A big thank you to Susan who was also super kind and helpful with financing! This was my first car purchased from Audi KW & it for sure will not be my last! Thank you Ben, Kaitlin & Susan! you guys are gems! More

Bought a 2020 Q5 recently from Lisa. Knowledgeable, friendly and resourceful. Gave us enough time to make the decision, and explained to us in details with great enthusiasm. Will definitely recommend! friendly and resourceful. Gave us enough time to make the decision, and explained to us in details with great enthusiasm. Will definitely recommend! More

We had an amazing experience with Benjamin in Sales, as his knowledge of the products and his professionalism made for an informative and seamless process his knowledge of the products and his professionalism made for an informative and seamless process More

Had the brakes done in the Summer - now, a few months later, the service department is unable to remove the locking nuts they installed far too tightly when replacing the tires after brakes service. I go later, the service department is unable to remove the locking nuts they installed far too tightly when replacing the tires after brakes service. I got two off by hand - not sure what their problem is. Their only advice "go somewhere else" - I guess I will. Looks like I have to pick an employee to submit this and I don't have a name - Sorry Morgan... More

When dealing with Benjamin you will have the best buying experience. He is friendly and outgoing. Knows what he is talking about. Loves the product and his job. Made our first buying experience one we will experience. He is friendly and outgoing. Knows what he is talking about. Loves the product and his job. Made our first buying experience one we will never forget! To have a salesperson like Benjamin working for you, show's that you will be taken care of from stat to finnish. Great job KW Audi. More

Always an enjoyable and memorable experience at AudiKW! This is my fourth vehicle from them and they continue to exceed my expectations. Ben is outstanding in all aspects, far and away the best I've ever d This is my fourth vehicle from them and they continue to exceed my expectations. Ben is outstanding in all aspects, far and away the best I've ever dealt with. More