427/QEW KIA

Effortless Car Purchase My experience with Rocky couldn't have been simpler or more straightforward. He made himself available to meet with me and my wife on separate occasi My experience with Rocky couldn't have been simpler or more straightforward. He made himself available to meet with me and my wife on separate occasions, accommodating our busy lifestyle. At no time did we ever feel like we were dealing with a high pressure salesperson. Quite the contrary, Rocky was pleasant and engaging to deal with. He went above and beyond to ensure that our vehicle had all of the options we required at a reasonable price. We purchased a demo model of the 2018 Sorento, and have enjoyed family road trips in it all summer. During our visits, Rocky spoke passionately about his commitment to building and maintaining long-term relationships with his customers. I will be revisiting 427/QEW KIA in the coming weeks for my first service appointemnt. I look forward to getting to know the service departement when I return. If they are as personable and honest as Rocky, I am sure that I will be returing to this dealership for years to come. More

Purchased new used car Great experience with Rocky beginning with the initial phone call inquiry. Rocky was hilarious, down to earth and you can really tell he cares about p Great experience with Rocky beginning with the initial phone call inquiry. Rocky was hilarious, down to earth and you can really tell he cares about people instead of making a sale. Highly would recommend Rocky as a car sales consultant! More

It was a great experience for my first time. It was a pleasant experience getting my first car at 427/QEW with the help of friendly staff specially Alvin Chang and Richard LeGrove.I would definit It was a pleasant experience getting my first car at 427/QEW with the help of friendly staff specially Alvin Chang and Richard LeGrove.I would definitely recommend this location. More

Riaz in the Service Department, Excellent Service! I was having an ongoing issue with one of my daytime running lights. Riaz completely rectified this issue and provided me with a new light. His cust I was having an ongoing issue with one of my daytime running lights. Riaz completely rectified this issue and provided me with a new light. His customer service was impeccable. He has followed up quite a few times to make sure everything has been running smoothly with my vehicle. I would highly recommend this location. More

Amazing experience! I purchased a new 2018 kia Forte from this dealership. The sales person, Alvin Chang was a huge help and a real pleasure to deal with! I purchased a new 2018 kia Forte from this dealership. The sales person, Alvin Chang was a huge help and a real pleasure to deal with! More

Great experience!! We first visited this dealership just to see if my son would into a vehicle, he did! There was no pressure to buy, just a friendly introduction and a We first visited this dealership just to see if my son would into a vehicle, he did! There was no pressure to buy, just a friendly introduction and a business card. After researching the prices available in the inventory and throughout the province, it became clear that 427 KIA had the best price. Once we contacted the dealership, the process was very simply and quick. We picked up a new KIA Soul last week and could not be happier with the product, warranty and service that we received. Special shout out to Rocky who was a great help and a wonderful man to work with. More

Customer service I have purchased two Kia Soul already at this location and I purchase the second Kia Soul at this location because on how impressed I was the service I have purchased two Kia Soul already at this location and I purchase the second Kia Soul at this location because on how impressed I was the service department. Salvatore is always so pleasant and helpful and so is Riyaz. I could not asked for better service. It is personalized and I always feel that I am treated with respect and since I do not know much about mechanics I can always ask for advice from both Salvatore and Riyaz. I would strongly recommend this location to purchase a new vehicle and also for service after sales. Thank you to Riyaz and Salvatore to always make my husband and I welcome. Jeannine Pharand-Theyer More

Great customer service Having already done my research going in, my sales rep. Rocky, was great from the start and even better after closing the transaction. There were a fe Having already done my research going in, my sales rep. Rocky, was great from the start and even better after closing the transaction. There were a few issues with my used vehicle, which Rocky disclosed immediately to me. Nothing that would sway my decision, just good to know. Richard in the finance department was extremely thorough and knowledgeable, he was very helpful with the securing of the right financing for my personal situation. When picking up my vehicle, Rocky and I did a complete follow up to make sure I was completely satisfied with everything. He made this situation very relaxed and I feel he would do anything for me or any customer to make sure they are very happy with their purchase before leaving the lot. I would definitely recommend 427 KIA. Ask for Rocky from sales and go through Richard for your financial needs. More

Ask for Alvin, you will not be sorry We were looking for a new car and were visiting different dealers when we met Alvin. He was very helpful and friendly, easy to deal with. We tested 2 We were looking for a new car and were visiting different dealers when we met Alvin. He was very helpful and friendly, easy to deal with. We tested 2 vehicles (with him and by ourself). We went to many other Kia dealers in GTA to shop for price, but no one could match Alvin's offer. Very smooth and satisfying experience. Definitely highly recommend dealing with him if you are shopping for a vehicle. More

"Service" Dep't does not know the meaning of the word Enjoyed excellent help in purchasing a Kia Soul from this dealer through salesman Needu, who was polite and timely in delivering on promises. 1st exp Enjoyed excellent help in purchasing a Kia Soul from this dealer through salesman Needu, who was polite and timely in delivering on promises. 1st experience with Service Dep't: Told on the phone to come in to have battery replaced in the key fob - it would only take 2 minutes - resulted in waiting in line for 15 minutes, then being asked to sit in the waiting room while more emergent matters were attended to. After an hour, the 2-minute job happened because i refused to leave the counter. The job was done by the service manager, who was trying to inform another employee how to do it, while talking to another customer about his vehicle. 2nd experience: called at noon on a Wednesday to arrange an appointment for first servicing. Reception tried to put the call through, but after 3rd try, finally asked to take my number to have the call returned. Service was "backlogged" she said. At 5pm, having received no return call, I called again. Service denied getting the message. No apology. I have now gone to another dealer who answered the call on the first ring, took down all the information, established the service required and made the appointment. Efficient and polite. More