417 Nissan

Broken phone system excuses Infiniti had my car for 3 weeks, Melanie never called to provide updates, did not respond to voice messages nor do call backs. Lame excuse was broken Infiniti had my car for 3 weeks, Melanie never called to provide updates, did not respond to voice messages nor do call backs. Lame excuse was broken phone system but I needed my car back. Did take a little off price of labour in the end but could spend some time learning the art of client service and could learn something from the gentleman at service desk who convinced me there are still nice people out there. KP More

Made it easy to fix When we picked our vehicle, there were a few things that we didn’t see when we first looked at it. They did everything to make us happy.. Thank you Co When we picked our vehicle, there were a few things that we didn’t see when we first looked at it. They did everything to make us happy.. Thank you Colton for dealing with our issues and making it a great experience.. More

Tricky sales tactics, not customer-oriented Sales rep was good, but beware of their deceiving sales tactics (only showing what your payment would be, despite being clear I wanted to see the pric Sales rep was good, but beware of their deceiving sales tactics (only showing what your payment would be, despite being clear I wanted to see the price and trade values). Finance lady was brutal. Brand new car and it wasn’t detailed properly, including a white spot on steering wheel when I picked it up. Sales rep says it’s just a bit of touch-up paint, scrapes it off with his nail then licks his thumb to rub off the rest! Seriously? They lost a potential customer. Won’t go there for service, and won’t be buying my next car there. Finance lady not listed as employee, I guess she’s moved on! Sales rep was good during the sales process but did not properly inspect car before delivery and he never followed up with me since I bought almost 6 months ago. More

Brutal product and service. Not only do I have a slightly out of warranty transfer case that blows up on my JX35, but I get no response from 3 messages to Melanie over a week. I Not only do I have a slightly out of warranty transfer case that blows up on my JX35, but I get no response from 3 messages to Melanie over a week. I called the dealership and asked if she was on holidays, apparently not. More

Fast service, great price and they took care of everything. Bought a 9 year old car that was bought, serviced and traded in at the dealership and it looks new. Came with new tires and lots of gas also. Very ple Bought a 9 year old car that was bought, serviced and traded in at the dealership and it looks new. Came with new tires and lots of gas also. Very pleased so far. More

Professional Follow ups from my inquiries Christian received my request for information through the website and he was fast and efficient to respond to my questions and to keep me inform of pr Christian received my request for information through the website and he was fast and efficient to respond to my questions and to keep me inform of promotions and specs from the car I was inquiring. More

Professional and timely service Thomas and his team helped me trade in my Audi with a great Infiniti. Thomas was honest, professional, and made sure the deal go through in a timely m Thomas and his team helped me trade in my Audi with a great Infiniti. Thomas was honest, professional, and made sure the deal go through in a timely manner. I recommend him and his team. More

Fantastic experience! The level of service we received from Colton Kenny was excellent. I would recommend anyone who wants to buy a Nissan to go and see him! Very nice and The level of service we received from Colton Kenny was excellent. I would recommend anyone who wants to buy a Nissan to go and see him! Very nice and professional! More

Excellent customer service Bought my Nissan 2014 Rogue , had few issues with the car came back to the sales Manger Boris and he took care and helped me to solve the problem , ve Bought my Nissan 2014 Rogue , had few issues with the car came back to the sales Manger Boris and he took care and helped me to solve the problem , very good service and very helpful team and good follow up More