401 Dixie Kia

When walking to Parts counter, gentlemen there immediately greeted me politely with sincerity, so immediately dropped my guard. Told the person there what I was looking for, and that person knew immediately greeted me politely with sincerity, so immediately dropped my guard. Told the person there what I was looking for, and that person knew what I was talking about right away. He proceeded to ask a few questions to narrow it down to the exact part I was looking for. He was able to physically show me the part, and I was able to fix my issue quickly and with much ease. I just wanted to share this information in regards to the superior service I received from the parts department. More

I took my KIA into be serviced per the warranty. I had purchased new from the dealership and it was not a great experience and the sales guy was unable to focus on closing the deal, I literally had to do purchased new from the dealership and it was not a great experience and the sales guy was unable to focus on closing the deal, I literally had to do all the work and chase people down to make sure I got what I paid for. So I was really unenthused about dealing with service department. To my surprise Alan Dzidek and the his team worked hard to get my trust back. I will continue to use this dealer, because I like guys who own a problem and take care of the customer. Alan Dzidek and his team did that. More

Whenever an accessory or a part is needed for my 2011 Kia Sportage SX Rajesh is the only person I see. Rajesh is knowledgeable, courteous, professional and honest. He is very accurate when placing orders as Sportage SX Rajesh is the only person I see. Rajesh is knowledgeable, courteous, professional and honest. He is very accurate when placing orders as to ensure the product you receive is the exact fit and type. If Rajesh says it will be there on a specified day you can be rest assured that it will be there........oh, and you will also receive a kind personal reminder phonecall too! Through my very positive and pleasureable experience with Rajesh I have refered my brother, sister and brother inlaw and friends, who are all Kia owners, to him whenever parts or accessories are needed. They are all highly impressed with Rajesh and his customer service. 401 Dixie Kia definitely has a valuable asset in Rajesh! More

anothony has a great personality.after a minute of conversation,you feel like you are talking to a best friend or family member.he did not have a vechile on site we were looking for but checked on lin conversation,you feel like you are talking to a best friend or family member.he did not have a vechile on site we were looking for but checked on line and within 1 hour had the vechile we wanted driven up from burlington.our experience with anthony and kia has been first class and we look forward to dealing with them for years to come. More

Raj, The parts Manager at 401 Dixie kia is by far the most knowledgeable and helpful person. I have been having several issues with my Kia Sorento and have been a loyal customer for 6 years. Raj has been most knowledgeable and helpful person. I have been having several issues with my Kia Sorento and have been a loyal customer for 6 years. Raj has been very helpful in making sure that all is taken care of and arranging my vehicle is fixed asap. Raj goes over and beyond his job and really makes the "customer service experience" a comfortable one. I can truely say that the "customer service" is definately in the service department. Thank You Raj. More

Ahmed was very pleasant to deal with. No undue pressure. Understood what I was looking for and my budget requirement. Questions were dealt with efficiently and coordinating the delivery was done without an Understood what I was looking for and my budget requirement. Questions were dealt with efficiently and coordinating the delivery was done without any complicated issues. More

Im doing my first vehicle with Anthony in 401 Dixie Kia and he is nice, patient guy and also he has a lot of experiences and knowledge about how to make good deal with the vehicle, I'm extreamly recommend and he is nice, patient guy and also he has a lot of experiences and knowledge about how to make good deal with the vehicle, I'm extreamly recommend Anthony. More

Shout out to the Parts Manager ... Raj, The parts Shout out to the Parts Manager ... Raj, The parts Manager at 401 Dixie kia was by far the most knowledgeable and helpful person. I been having war Shout out to the Parts Manager ... Raj, The parts Manager at 401 Dixie kia was by far the most knowledgeable and helpful person. I been having warranty issues with my forte, he was beyond helpful making sure it gets taken care of. He worked with the service dept(which is awesome as well, thank you Amanda and the Techs) arranging my car to fixed asap. I have told my other frds and family member to come to 401 to get the service done on there vehicles. Thank You Raj so much for doing an exceptional job. Keep up the good work. More

Best dealer by far I've ever been to. The level of professionalism that the employees at 401 dixie kia gave was top notch. From my personal experience I would only go to dixie kia mostly, because the professionalism that the employees at 401 dixie kia gave was top notch. From my personal experience I would only go to dixie kia mostly, because the level of service, enthusiasm, clarity of actual cost of the deal, finally the friendly environment. More

For a change I did not get stressed by games played by usual dealers during negotiation of price. Ahmed was very professional and did a great job of selling the product while keeping the customer happy wi usual dealers during negotiation of price. Ahmed was very professional and did a great job of selling the product while keeping the customer happy with all aspects of the sale. Would definitely recommend Ahmed if you are looking for a good experience while purchasing a vehicle! More