401 Dixie Hyundai

Love my car ... but, I'm more than likely going to die in it I've been trying for 3 days to get a phone call back or an appointment with the GM Drew or ANYONE else at this dealership. Appalling customer service I've been trying for 3 days to get a phone call back or an appointment with the GM Drew or ANYONE else at this dealership. Appalling customer service! Not that I'm surprised at all, the problem with my break lights not working has yet to be resolved. It was originally identified to me by one of their technicians back in February 2015 .... now almost 4 years later I'm still taking it in for burnt out break lights. At least that is what I'm being told by them, that they are burnt out, yet if I tap the light or the trunk, 9 times out of 10 they miraculously come back on. I had it in this past Wednesday (October 3 2018) yet again (7th time!!), and the service manager (Jody) actually had to audacity to say to my face that burnt out bulbs can turn back on when tapped. Seriously??? I had no idea!! I wish I had known this sooner, I would have been smacking every light in my house all these years instead of wasting money on new bulbs! What a condescending xxx! I'd love to know if he treats everyone like this, or if it's just women? I feel sorry for the service reps that work under him, because in all fairness, they are exceptional at their job. So helpful, thorough and knowledgeable. They are a pleasure to deal with, in particular Devon Reinhardt, she is awesome, unlike Jody Clarke. I wonder if this dealership or Hyundai Canada for that matter (because I have called them out on this issue more than once as well), will pay my medical bills (or funeral expenses) when I get rear-ended? Because I guarantee it's going to happen. More

Dixie 401 Hyundai friendly and fair Devanne makes you feel welcome as soon as you walk in the door. Not like some places where you feel like your bothering them. She and Jody keep you Devanne makes you feel welcome as soon as you walk in the door. Not like some places where you feel like your bothering them. She and Jody keep you informed and check on you while you are waiting to make sure your alright and know the status of your vehicle. Every where else I’ve been I’ve had to pester them as to how things were going. Terrific team at Dixie 401 Hyundai I wouldn’t go anywhere else. More

Great Experience for start to finish It was a pleasure buying from 401 Dixie Hyundai. We went in with an idea of the features and vehicles we wanted to look at, but with the assistance of It was a pleasure buying from 401 Dixie Hyundai. We went in with an idea of the features and vehicles we wanted to look at, but with the assistance of Ceci we found exactly the SUV that was right for us. The entire staff was helpful, friendly and knowledgeable, and from start to finish we felt at ease. Thanks again Ceci and Ben for a great experience, we can't wait to make memories in our new SUV! More

Amazing experience : Customer centricity I recently purchased Hyundai Tucson 2018 model from Dixie Hyundai. My overall experience had been amazingly superb. Ceci Cao, the sales person was pol I recently purchased Hyundai Tucson 2018 model from Dixie Hyundai. My overall experience had been amazingly superb. Ceci Cao, the sales person was polite and emphatic towards my requirements and was always available for any clarifications. The great customer service from Dixie Hyundai made me buy my vehicle from them even though I had competitive quotes from other dealers. I will definitely recommend Dixie Hyundai to anyone who is planning to buy or lease Hyundai Vehicle. The dealership is customer centric with a focus on building long lasting relationship with it's customers rather than one time transaction. I am very happy that I made a decision to buy a vehicle from Dixie Hyundai More

Extended Warranty and Oil Change Had a great experience at the dealership’s service department. The staff was polite and friendly. They got me on my way in a timely manner. The repa Had a great experience at the dealership’s service department. The staff was polite and friendly. They got me on my way in a timely manner. The repair was under warranty and there was no questioning that by the staff. Repairs were done quickly and there is no longer a knocking sound every time I go over a bump. I would definitely recommend Dixie/401 Hyundai! More

A++ Service I have been taking my vehicle for service to Dixie Hyundai since 2011. Have always received the utmost in customer service. Great team of people who I have been taking my vehicle for service to Dixie Hyundai since 2011. Have always received the utmost in customer service. Great team of people who are a pleasure to deal with. Nice to see there are still businesses out there that actual care about their customers! Keep up the amazing work!! I'll be back! More

Overall Good Experience! Vikas made the whole process very easy and even follow up after I received my vehicle. Great customer service from Vikas and the team there. Vikas made the whole process very easy and even follow up after I received my vehicle. Great customer service from Vikas and the team there. More

All the people I dealt with was very helpful. I bought a 2018 Hyundai Tucson from this dealership. Sales Representative Maria Olenik was very pleasant and helpful. Was not pushy as she knew I ha I bought a 2018 Hyundai Tucson from this dealership. Sales Representative Maria Olenik was very pleasant and helpful. Was not pushy as she knew I had a budget . Also dealt with Sales Manager Darryl Kessel who was accommodating to our request . Last person ofcouse is the Financial Rep Rohan Marwah was just as helpful. More

GREAT PLACE, GREAT PEOPLE. I bought a car at the end of 2017. The process was great. They do try to up-sell but that is what they are suppose to do. Answered all my questions an I bought a car at the end of 2017. The process was great. They do try to up-sell but that is what they are suppose to do. Answered all my questions and made the process that much easier. Know your stuff before you come in, ask questions!I have done and will continue to do all my oil changes with them and no issues. The service department has great staff. More

Literally the worst car buying experience ever They lie to your face literally gave me another managers card when I asked for their names. They literally sold me a car without even knowing if they They lie to your face literally gave me another managers card when I asked for their names. They literally sold me a car without even knowing if they have it in stock and then later said they would be giving me a 400km car even though the agreement states the car will be no more then 88km. More