401 Dixie Hyundai

WOW Customer Service Experience Our experience at 401dixie Hyundai was excellent. Eric was very patient and understanding throughout our discussions with him without worrying what o Our experience at 401dixie Hyundai was excellent. Eric was very patient and understanding throughout our discussions with him without worrying what our kids were up to during this time. They made us and our kids very comfortable. Thank you very much Eric and Darryl More

Cheyenne's professional service was outstanding. Cheyenne was friendly, informative and very professional from the minute I walked in and received a friendly welcome until she escorted me to my vehic Cheyenne was friendly, informative and very professional from the minute I walked in and received a friendly welcome until she escorted me to my vehicle with my belongings at the end of the service. By suggesting that I submit anew insurance claim for the unfortunate shattering of my sunroof, Cheyenne saved me almost $2000! She followed my claim to ensure that both the insurance company and myself were well informed of my vehicle's service progress. I've been to several Hyundai dealerships and none compare to the service I received from Cheyenne. Her knowledgeable and friendly demeanor make Cheyenne very pleasant and, as a result, I will definitely be back for future vehicle services. More

Absolutely not worth the reputation With use of this site I tried to book a time with their THE most reviewed sales person (I believe the name was Maria), which I explicitly asked to ta With use of this site I tried to book a time with their THE most reviewed sales person (I believe the name was Maria), which I explicitly asked to talked to her. Let's call this first person papa_pig#1 (for those who have kids and go through every day life with these cartoons) After sending the request someone (papa_pig#2) emailed me back and promised that my request will be forwarded to a knowledgeable person. Another Maria (papa_pig#3) emailed me and I decided to go over at the time, hopeful I could see the original Maria (papa_pig#1). However, when I got there on time, papa_pig#3 told me that she is not a sales person and will find "an available knowledgeable person" to help me. As you guessed correctly I ended up sitting in front of papa_pig#4 who was terrible and I was mostly the one showing him available cars from their website. In one instance, he actually tried to get my signature for some forms that I didn't want. I had to cancel and raise my voice that this is not ethical dude!!! After all of the back and forth with this guy here brought his manager to see if he can do something to get an agreement. This new papa pig, however, not only didn't fix these issues but he was as rude as it can get!!! Tried to mock me and showing me that I don't know anything. That my suggested price was funny and all. For good sake! I have business graduate degree with focus on negotiation skills. I was doing quite well, but I couldn't sit there no more so I simply said to papa_pig#5 that sorry to bother all of y'all, I don't want to buy the car from you any more. I left the dealership and I don't think I would go back for my new car. But seriously! If there is a customer who frankly had done his research, don't treat him like idiots. To all papa pigs in this story that work there: be smart!! Although I asked for one person based on this website and ended up to talking to papa_pig#5 instead, If I had been treated well and with respect, I wouldn't be here writing about pap pigs anyway!!! Be smart and polite to your customers More

Amazing service that will exceed all your expectations The sales rep Maria O, and the manager made it a great experience from the moment I walked in the door. From the paperwork, price, and fine details th The sales rep Maria O, and the manager made it a great experience from the moment I walked in the door. From the paperwork, price, and fine details they explained it all and their was no pressure at all and they were very patient! Everything went quickly and smoothly and I just walked in to look and test drive. Everything at this place exceeded my expectations. When I picked up my car they went through everything in and out about my new car and how everything works and were super patient with me again. This place understands the value of a customer and a customers experience. No dealership that I went to was anything like this! More

Purchased a new Tucson and was treated very fairly I was looking locally for a new Tucson and at the suggestion of my future son in law went to 401 Dixie Hyundai to get a quote. They were clearly more I was looking locally for a new Tucson and at the suggestion of my future son in law went to 401 Dixie Hyundai to get a quote. They were clearly more interested in my business and offered a much lower price to start with and went even lower when we went in to talk. The purchase experience was very comfortable and they were very helpful in explaining everything as we went along. Darryl, Richard and Bobby were all great to deal with. No complaints whatsoever! Thanks for the new car.....Kelvin Kirkland More

" World Class Customer Service Experience" My Name is G Prasad Bhat It was my pleasure deal with sales Manager @ 401 Dixie Hyundai. They are simply best. I would say world class customer s My Name is G Prasad Bhat It was my pleasure deal with sales Manager @ 401 Dixie Hyundai. They are simply best. I would say world class customer service. I recently bought car from this dealership. I was welcomed by Darryl Kessel with great smile and kindness. He treated me like a brother he went beyond to help me out. I would say I never met like him before. The level of professionalism , respect and sympathy towards customer its amazing.I dont have word to express. He is Super friendly and professional staff. Most importantly it seems to be very helpful and someone you can trust. More

Great service all around !! Ambarish was more than great with his professional help while I was purchasing new car. He was patient explaining best way to finance my car & helped Ambarish was more than great with his professional help while I was purchasing new car. He was patient explaining best way to finance my car & helped me with my decision ! Thx. so much !! More

excellent service and satisfaction Couple weeks ago we came to Dixie Hyundai showroom to check on a car we fell in love with Santa Fe Sport. Okbah Yaqub was our sales person who answer Couple weeks ago we came to Dixie Hyundai showroom to check on a car we fell in love with Santa Fe Sport. Okbah Yaqub was our sales person who answered all our questions, explained and provided all necessary information. After discussing all the details we started to negotiate the car price. When we were offered the price we were willing to pay we made a decision to buy a car right a way. Okbah Yaqub is a very nice person who knows his business. Without your help it could not happened. We highly recommend Okbah Yaqub to everyone who is buying a car. Well done! Thank you! We are fully satisfied with our new car and we love it. More

Went in for an interview as a detailer My name in Andy, I recently walked in to this dealership for an interview. Right away I was welcomed by Darryl Kessel with open arms and kindness. My name in Andy, I recently walked in to this dealership for an interview. Right away I was welcomed by Darryl Kessel with open arms and kindness. The level of professionalism I've noticed as you as I walked in the dealership was apparent. Super friendly and professional staff. Most importantly it seems to be very authentic. As a Torontonian form West Indian decent and being an person of color, you can rest assured no level of bias or prejudice was ever felt by me, and sales staff approached me with open arms and genuine smiles. Great Dealership 5 stars ,Highly recommended More

Outstanding customer service and professionalism I would like to thank Ben for his patience and outstanding customer service. His customer skills are above and beyond and he surely helped us to make I would like to thank Ben for his patience and outstanding customer service. His customer skills are above and beyond and he surely helped us to make the transaction with our vehicle a pleasant one. He took the time to walk us through all details and answered every question. I am very pleased with Dixie Hyundai More