401 Dixie Hyundai

Although I have a dealership closer to home, I choose this one because of the exceptional customer service and trust that I have with my service adviser Yekin and mechanic Daimian. this one because of the exceptional customer service and trust that I have with my service adviser Yekin and mechanic Daimian. More

Fernando Toro was gave me a fantastic service, overall service was great, will definitely refer my friends and family and colleagues, thanks service was great, will definitely refer my friends and family and colleagues, thanks More

It's was really nice to visit stuff is very good and coprative really enjoyed the visit coprative really enjoyed the visit More

I had an appointment at 745am was there till after 10:15am. When I booked this appointment I had told them I was coming in from xx Catharines. I also made it very clear I had 2 other appointments and 10:15am. When I booked this appointment I had told them I was coming in from xx Catharines. I also made it very clear I had 2 other appointments and a procedure I had to prep for. I was told I would be out. Well that didn't happen. I was late and had to pay for the 407 so I would not be extremely late. I was also to meet up with a sales representative who called me a week before to discuss options about my car. The lady told me that we can talk about it when I arrived there. I asked the front desk to let her know that I was here and she forgot to tell her so never got to speak o her. Every time I come into the dealership there's always an issue. More

The dealer at Toyo road was very courteous and knowledgeable and treated me with excellent service and assured me that they would look after my best interest in regards to my cars required needs knowledgeable and treated me with excellent service and assured me that they would look after my best interest in regards to my cars required needs They actually did an excellent job of repairs and replacements I'm very happy with service adviser Yekin and Shawn the technician. Thank you HYUANDAI More

I have been a happy customer of this dealership since 2008, owning multiple new SUV’s along the way. Their sales and service departments are world class. It is a pleasure doing business with them. 2008, owning multiple new SUV’s along the way. Their sales and service departments are world class. It is a pleasure doing business with them. More

The service they provide is best and also give me the attractive offers on my car attractive offers on my car More

Highly Recommended to all of those who want to buy a car with great price and best experience. Friendly staff and I am very impressed by there service with great price and best experience. Friendly staff and I am very impressed by there service More

I purchased the vehicle on 22 Feb 2023 and its 23 March 2024. As a loyal customer of 401 Dixie Hyundai, it is with a heavy heart that I share my recent experience, or rather, my ongoing ordeal with their s 2024. As a loyal customer of 401 Dixie Hyundai, it is with a heavy heart that I share my recent experience, or rather, my ongoing ordeal with their service department. Seven months ago, I entrusted my beloved vehicle to their care for what I anticipated to be a routine repair. Little did I know that this decision would lead to a prolonged period of frustration, disappointment, and ultimately, disillusionment. From the outset, the staff at [401 Dixie Hyundai] appeared courteous and professional, instilling confidence in their ability to address my car's maintenance needs. However, as the days turned into weeks, and weeks into months, it became increasingly evident that their promises of timely repair were mere lip service. Communication, or rather the lack thereof, has been a glaring issue throughout this ordeal. Despite my repeated attempts to seek updates on the status of my vehicle, I was met with vague responses, unfulfilled promises, and a profound sense of disregard for my concerns as a customer. The communication breakdown only served to compound my frustration and deepen the sense of betrayal I felt toward a dealership I had once trusted. Beyond the emotional toll, the prolonged delay in repairing my car has imposed a significant financial burden. In addition to the initial repair costs, These unforeseen costs, coupled with the absence of a tangible resolution, have strained my finances and added insult to injury. Moreover, the impact on my daily life cannot be overstated. In conclusion, my experience with 401 Dixie Hyundai has been nothing short of disheartening. What began as a simple repair request has devolved into a protracted ordeal characterized by neglect, frustration, and financial strain. As I continue to grapple with the consequences of this unresolved situation, I am left with a profound sense of disappointment and a reluctance to entrust my vehicle, or my loyalty, to brand like Hyundai Canada and 401 Dixie Hyundai in the future. No Help from Hyundai Canada ever came and is coming I guess More

Jordon Muir, service Advisor was excellent in profound details of service and very professional in his dealing. details of service and very professional in his dealing. More