401 Dixie Hyundai

I have been bought or leased my last 3 vehicles from this dealership and had all services performed here. I have had no issues with their work and have always been friendly and professional. dealership and had all services performed here. I have had no issues with their work and have always been friendly and professional. More

Second service visit. Excellent servicing and communication. Yekin was very easy to deal with - professional yet relaxed. Excellent servicing and communication. Yekin was very easy to deal with - professional yet relaxed. More

Yekin ahmed has provided good customer service. He has make sure I got good deal on the service and parts. He has make sure I got good deal on the service and parts. More

Great service and very good quality, Yeki made the difference with his nice personality. Thanks difference with his nice personality. Thanks More

From management giving it's employees incorrect information, to managments's oversight on key details on transactions, the whole interaction was abysmal from start to finish. I walk in with a tim information, to managments's oversight on key details on transactions, the whole interaction was abysmal from start to finish. I walk in with a time and a place, but the representative that was suppose to help me took 20-30min to get me. It shouldnt be my issue that you planned two appointments back to back, so why did I get punished for it? The car I obtained had an accident, but weather it's the fault of the dealership or not i wasnt given the police report or the report of the garage. I wanted exact details of parts that were swapped, and the persice location of the accident. But neither were given. The dealer I had did what he could with the resources given. Taking photos when asked, relaying information that was needed. The vehicle was sitting for months, despite seeming like an alright deal. So that had me suspicious of why nobody else was trying to jump at the offer like I was. The paper work given to me had the incorrect information was I was trying to make the purchase. I spent a week or two dealing with my awful bank and this dealership trying to figure out information from a form that was made in 2021. I went in to finalize the purchase but the sales manager had an oversite when I was talking with my bank teller on the phone. He fully acknowledged the incorrect information when we went over it numerous times. The paper did not list the correct address that linked to the sales information. Locator.scotiabank. com did not have the address listed that they gave me. Why am I, the customer doing all this legwork for a billion dollar business? it's insane. I tell everyone im inexpereicned and I would need the extra help with the matter. Yet time and time again im noticing small issue and having to personally resolve them. I'm getting bounced back and forth between my bank and the dealership not knowing if their making mistakes or if it's me. Turns out, it was just the dealership giving me the dealer the wrong paper with inaccurate information. The transit number on the new form was listed as the Canadian clearing code on the old form. The new sheet had no company name, so I had to use both sheets with the dealerships info to cobble together something accurate. So the new wire transfer has the new transit code and and new account number, which was a combination of the old account number and transit code. The whole situation was a disaster and not worth my time sorting out. The total initial price was nearly 33k for this, and I wouldnt even have considered the deal if i new going into this mess i'd have to deal with such grand mistakes. Then when haggling, im forced to take the protection plan as their end of the offer, there were several points of contention for lowering the price that were valid. Yet their best offer to save money was to buy their protection plan at a discounted rate. I didn't want anything extra, i'd remove the sunroof if I could. But it's all they would lower it by. Then I get the car, it's not even factory reset, some guy named Philbert owned the car or had an account set up. I had to message the dealership again to sort it out. Why arent these small details sorted out already? They are still spamming my email and text with junk that i specifically asked them not to sent. My personal information is being used for advertisement? that's not right. I asked them to remove my email, and im STILL getting emails from this dealership. They are pariahs. Plus insurance is still around $3500/year, so it not even the real price i was looking at in total. Awful More