Wayne Carter | Page 4

Selling families used vehicles unsafe for the road. Buying a new or used vehicle is a big step so I always choose to sick with largely known dealerships , But now after buying my used van from this deal Buying a new or used vehicle is a big step so I always choose to sick with largely known dealerships , But now after buying my used van from this dealership has turned out into a nightmare , I have not had my vehicle for two months and transmission blew, after taking it to a professional mechanic find out there is more to the problem . The front right tie rod is so heavily corroded as well as cracked needs to be replaced as well as the wheel hub and bearings broken and damaged , also tire tread and all the wheels were below safety standards as well as the side wall of the tires cracked and worn really bad and not meeting safety standards .All of these things are in a list of safety standards that every vehicle must pass in order for it to meet safety standards and pass certification , so my vehicle was pushed off , passed everything . Sold to this costumer who relies on the help of the professionals who know how to properly do there jobs. knowing these problems existed . So I call this dealership to see what I can do about this , after sending me to this person and that person , I finally speak to Wayne the sales manager simply says" you cant prove nothing " . I am defiantly never going to shop here again and I would highly recommend none of you do either! More

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Great customer service and attention :)!! As a business owner I can only give this dealership an A+ for customer service, and an A+ for price and availability of inventory. Thanks again to Way As a business owner I can only give this dealership an A+ for customer service, and an A+ for price and availability of inventory. Thanks again to Wayne, Bounsay and Cameron..!!! More

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My Chevrolet Cruze I am thoroughly pleased with the purchase of my Chevrolet Cruze. I absolutely love the car very much. Basil, Bounsay, Jason & Wayne were an absolute p I am thoroughly pleased with the purchase of my Chevrolet Cruze. I absolutely love the car very much. Basil, Bounsay, Jason & Wayne were an absolute pleasure to deal with. Will purchase from them again in the future and I definitely will recommend family and friends to buy from them in the future. Thanks to all for the wonderful new car experience! Safe travels everyone! More

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WAYNE Turned a Negative Customer Experience Into a Positive After initial visit with Budds and one of the employees we had decided to never visit this again as it was horrible experience. When people have a After initial visit with Budds and one of the employees we had decided to never visit this again as it was horrible experience. When people have a bad customer experience, their expectations are lowered. Usually, this results in the customer abandoning the product or service and moving to a competitor and that was the plan we had in our mind infact we got few good deals to buy a car from different dealership. But Look at us now we are buying a car from Budds chev dealership and also spreading the word that Budds have greatest customer service we have ever experienced. It’s easier to establish good repo with your customer at first visit however it’s next to impossible to turn a negative customer into highly satisfied one . Mr. WAYNE CARTER and his team has proved that they are best in business. Fortunately, their exceptional service not only won me over, but moved me a step closer to becoming a loyal customer. Great customer service goes beyond being friendly, it’s listening, and it’s being helpful, it’s showing that you actually give a crap about the concerns of your customers on the other end and going the extra mile because you want to. Thank you Budds and Wayne for giving good positive experience of purchasing a car through your dealership and will come again for sure. More

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Great dealership, great people, great cars Just purchased a pre-owned Acura TL from Budds' Cadillac, and couldn't have been happier with the customer service Bill Coombe showed in helping me m Just purchased a pre-owned Acura TL from Budds' Cadillac, and couldn't have been happier with the customer service Bill Coombe showed in helping me make my choice in the car I picked. Bill had great knowledge in the history of my pre-owned Acura that really helped me make my decision to choose this car, also Wayne Carter the general manager of Budds' was very kind, friendly and made me feel very comfortable purchasing my car from Budds'. Over all it was a great experience at Budds' and I wouldn't hesitate to come back and purchase my next vehicle here. More

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excellent experience Wayne Carter provides outstanding service. It is a pleasure to do business with him. Kim Irving is very knowledgeable as well as helpful. All in a Wayne Carter provides outstanding service. It is a pleasure to do business with him. Kim Irving is very knowledgeable as well as helpful. All in all, I plan on dealing with them again in them future. More

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Nice to deal with New to Cadillac. They offered great deal and Basil Silas our sales person was very helpful and personable. He tried to ensure our experience was top n New to Cadillac. They offered great deal and Basil Silas our sales person was very helpful and personable. He tried to ensure our experience was top notch. We are trying the SRX and so far seems like a great vehicle. Thanks to Basil and the staff at Budds Cadillac. More

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New purchase into the Cadillac Family Everything you want in a dealership- low pressure, polite, friendly atmosphere etc.. Basil worked with my wife and I looking at the various vehicles Everything you want in a dealership- low pressure, polite, friendly atmosphere etc.. Basil worked with my wife and I looking at the various vehicles and options available to get us the vehicle that we wanted at a price that was attractive-what more can you ask for. More

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This Budds for you!! Knowledgeable, friendly service; an organization that is truly customer and service oriented from bottom to top; efficient and deal oriented; good pro Knowledgeable, friendly service; an organization that is truly customer and service oriented from bottom to top; efficient and deal oriented; good product choice and knowledge... Quite a combination relative to the "human side" of the enterprise.. The dealership physically is equally as impressive. Exceptionally lean, well lit, presentable in all areas of their operation from showroom to service. The people and the plant make combine to make an amazing combination. You really get the felling of "family"! More

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Great experience at Budd's Chevrolet Cadillac! Just bought a Cadillac SRX from Budd's and wanted to share that it was a great experience! From the salesperson to the financing department, I could Just bought a Cadillac SRX from Budd's and wanted to share that it was a great experience! From the salesperson to the financing department, I could not have asked for better customer service. Keep up the awesome work, Budd's!! More

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