Vicki Huang

This is a late review. I bought a Kia Carnival from Turpin Kia back in 2023, and I had a great experience from start to finish. Due to the supply chain issues at the tim I bought a Kia Carnival from Turpin Kia back in 2023, and I had a great experience from start to finish. Due to the supply chain issues at the time, I expected a long wait, but Turpin Kia had the shortest wait time among all the dealerships I contacted — just three months. What impressed me even more was their proactive communication: they regularly emailed me with updates without me having to ask. Anytime I reached out with questions, they responded promptly and professionally. Now, after two years of driving my Carnival, I’m still very happy with the car and the service I received. Highly recommend Turpin Kia! More

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Nothing short of all-around exceptional service, from sales to service. Friendly, knowledgeable, attentive. When they say you are part of the Turpin Family, they are not kidding sales to service. Friendly, knowledgeable, attentive. When they say you are part of the Turpin Family, they are not kidding More

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Had the most amazing time dealing with everyone at cp Kia. I had all my questions answered and was given great service. Every single sales person I came into contact with was happy and friendly. Kia. I had all my questions answered and was given great service. Every single sales person I came into contact with was happy and friendly. More

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I ran into a bit of an urgent situation with my 14-day new Kia Seltos on a Friday evening. I had driven through a construction zone and picked up a nail in my tire. As I had purchased the 1-year Kia tire new Kia Seltos on a Friday evening. I had driven through a construction zone and picked up a nail in my tire. As I had purchased the 1-year Kia tire warranty on the vehicle, I returned home and placed a call to my sales rep, Andrea, at Turpin Kia, where I leased my vehicle. She not only confirmed the details of the warranty, but connected me with Ashley, who arranged pick up, repair and drop off of the tire to my home within 48 hours. After 15 years of buying (3)/leasing (1) vehicles from other Kia dealers in the area, I could not be happier with the service I'm receiving from Turpin. They can consider me a loyal customer, who has already recommended them to anyone looking for a vehicle. 100% worth the short drive to Carleton Place! More

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Highly recommend! I have gone to other KIA dealerships and this one was by far the best customer service and where I was able to get the best deal! I have gone to other KIA dealerships and this one was by far the best customer service and where I was able to get the best deal! More

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My wife and I just picked up our 2025 sorento X-line limited. I don't enjoy the entire process of purchasing a new vehicle but Turpin Kia really made it hassle free. Mike did a great job as did the rest limited. I don't enjoy the entire process of purchasing a new vehicle but Turpin Kia really made it hassle free. Mike did a great job as did the rest of the staff that we dealt with. certainly would highly recommend this dealerhsip. More

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Great to work with Mike. He made sure I left the dealership with a car that suited me. No pressure sales. He made sure I left the dealership with a car that suited me. No pressure sales. More

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Amazing service! Everyone was very nice and welcoming. They answered all of our questions and they were able to provide us with the car we wanted. I also appreciated Everyone was very nice and welcoming. They answered all of our questions and they were able to provide us with the car we wanted. I also appreciated the walk through of the car when we went to go pick it up. They took their time to make sure we were all set! More

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I dealt with four members of the team and all were straight forward, honest, efficient and informative. straight forward, honest, efficient and informative. More

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Purchased a new EV6 and the orientation process was excellent and even booked a follow up visit as so many things are new and different on an electric vehicle excellent and even booked a follow up visit as so many things are new and different on an electric vehicle More

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