Valarie Parsons | Page 24

My family had a wonderful experience with Charlesglen Toyota. Valerie and Garnett were really helpful and took plenty of time to explain everything in detail. Will definitely come back again and also wou Toyota. Valerie and Garnett were really helpful and took plenty of time to explain everything in detail. Will definitely come back again and also would recommend this dealership. They are the best in Calgary More

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We love our 4Runner. Charlesglen offered a superior purchasing experience. Val, Mark, and Phil were awesome at making sure my whole experience was smooth and easy. Thanks everyone! purchasing experience. Val, Mark, and Phil were awesome at making sure my whole experience was smooth and easy. Thanks everyone! More

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Excellent experience. Charlesglen treated us like family, from test ride to delivery. Very knowledgeable staff were able to answer all my questions. This is the place to go for your new Toyota. from test ride to delivery. Very knowledgeable staff were able to answer all my questions. This is the place to go for your new Toyota. More

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The Salesman, Steve Duke was very knowledgeable about the Toyota vehicles and pleasant to converse with. He answered all of my questions, and explained the car features clearly in understandable language as Toyota vehicles and pleasant to converse with. He answered all of my questions, and explained the car features clearly in understandable language as I am not a car fanatic. He accompanied me and my adult children on several test drives on different days, explaining the car functions along the way. Steve followed up my first visit with a phone call but was not pushy, allowing me to visit other car dealers for comparison of vehicles. He handles the sale of my 2016 RAV4 efficiently and smoothly. The dealership was easy to deal with, treated us kindly and were very welcoming. We even got delicious Halloween cupcakes, coffee and bottled water! We are happy to be part of the Charlesglen Toyota family! More

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We had a great experience at Charlesglen Toyota.Val We had a great experience at Charlesglen Toyota. Val Parson was a pleasure to deal with as was Phil Dao. Our new Highlander is fantastic. We had a great experience at Charlesglen Toyota. Val Parson was a pleasure to deal with as was Phil Dao. Our new Highlander is fantastic. More

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They were thorough and professional in helping me decide what vehicle and features are best for me. They know their products very well. Offer objective advice, no pressure tactics. They're not rushed and th what vehicle and features are best for me. They know their products very well. Offer objective advice, no pressure tactics. They're not rushed and they don't rush you. They take their time. More

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A phone call one night to the dealership connected me with Val who professionally dealt with all the steps, I drove my second Camry out of the dealership with ease, now I am living the dream. with Val who professionally dealt with all the steps, I drove my second Camry out of the dealership with ease, now I am living the dream. More

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It was a journey of research and trying out trucks that led me back to Toyota from a GMC. (I owned an Avalon for 30 years.) Everyone at Charlesglen did their best to give us a fantastic experience...with s led me back to Toyota from a GMC. (I owned an Avalon for 30 years.) Everyone at Charlesglen did their best to give us a fantastic experience...with special thanks to Val!! I love the truck!!! More

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I can not say enough amazing things about Charlsglen! This is the first time I purchased. Brand new vehicle and I was in a real rush to do so. After being off work for 5 1/2 months due to COVID, my truck This is the first time I purchased. Brand new vehicle and I was in a real rush to do so. After being off work for 5 1/2 months due to COVID, my truck broke down beyond repair, the second day I was finally back to work, and I had a very limited window to find something new. Val was absolutely amazing right from the start. She understood my situation and sympathized with me instead of taking advantage of the fact that I am young, buying my first vehicle, and have zero time to do it. It would have been very easy for her to take advantage of that but instead she treated me like she would her own kids. She took care of me every step of the way and made me feel at ease. Kurt in finance was incredible as well. There was a lot of back and forth once I chose my vehicle and he was very accommodating. He even openly communicated with my dad who lives in another province, and they worked together to get me the best deal possible. I was alone when I picked up my vehicle and Kurt was very personable. He made me feel comfortable, didn’t pressure me into any extras that were not already agreed upon, and he made the process quick and painless so I could be on my way. When I picked up my new RAV4, Jim waked me through everything, showed me how to use the features, and was such a pleasant addition to the process. He was absolutely hilarious and very helpful. Throughout the visit he constantly made sure that I was comfortable and understood what he was saying. We laughed the entire time and it was a great way to end a very long day. Buying a new vehicle is along process and it was a little nerve racking for me because I had never done it before, and I was by myself for most of it. The team at Charlsglen assured me every step of the way that they were there when I needed them, and that they would continue to be there after the purchase was complete. If I could give an infinity number of stars I would. Thank you so much to such an incredible group of people! More

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We were referred to Val Parsons by our daughter and we are extremely happy with our experience with her and the whole Charlesglen team. Very happy with our new RAV4 and looking forward to many years driv are extremely happy with our experience with her and the whole Charlesglen team. Very happy with our new RAV4 and looking forward to many years driving it! Thanks! More

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