Valarie Parsons

Val is not only amazing,she is very helpful every time,I must say you thank you for every thing. must say you thank you for every thing. More

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Val was very attentive to our needs and made sure we had a vehicle that would set us up for life. She was thoughtful, knowledgeable, understanding and flexible. Charlesglen overall is an amazing dealership a vehicle that would set us up for life. She was thoughtful, knowledgeable, understanding and flexible. Charlesglen overall is an amazing dealership with quality mechanics, detailers, and we are grateful to have them take care of our Tacoma. More

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They have always treated me with their highest service. I always receive a fair price for my trade-in vehicle..i have no reason to deal with any other dealership Thanks to all your staff, especially Val P I always receive a fair price for my trade-in vehicle..i have no reason to deal with any other dealership Thanks to all your staff, especially Val Parsons try More

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We had a great experience . Val Parsons is the best sales person we have ever had. She went above and beyond in all respects. Val Parsons is the best sales person we have ever had. She went above and beyond in all respects. More

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Excellent experience when shopping for a replacement vehicle. I have used Val for several purchases and will continue to do so. No pressure tactics. Always willing to help and answer all questions in vehicle. I have used Val for several purchases and will continue to do so. No pressure tactics. Always willing to help and answer all questions including the silly ones. More

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Val Parsons was attentive to my requests and questions. If she couldn’t answer question, she didn’t hesitate to ask somebody. I feel I was well looked after If she couldn’t answer question, she didn’t hesitate to ask somebody. I feel I was well looked after More

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The 2015 Nissan Pathfinder I purchased had many problems. Yes they fixed it but it was a HUGE inconvenience. I had to negotiate and advocate for parts availability. They changed parts till the problem was go Yes they fixed it but it was a HUGE inconvenience. I had to negotiate and advocate for parts availability. They changed parts till the problem was gone. We had to bring it back three times. Finally the service manager rode with my wife and identified the knocking. The emergency break is now broken and needs replacement after six months.Do not give this dealer your buisness. More

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Buying a new car is a big decision and can be somewhat stressful. Val was wonderful and easing that stress, as well as other team members, finance etc. I would not hestitate to recommend others to go to stressful. Val was wonderful and easing that stress, as well as other team members, finance etc. I would not hestitate to recommend others to go to Charlesglen for their next vehicle. P.S. I also really love my car :) More

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My experience with Charlesglen Toyota was positive - all the staff involved were pleasant and professional. Val, in particular, was amazing to work with - communication was quick and clear without the push the staff involved were pleasant and professional. Val, in particular, was amazing to work with - communication was quick and clear without the pushy sales tactics that I’ve experienced previously. More

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Val was so amazing, professional, passionate and positive! I was super lucky to have had her referred to help me on my first new car purchase!! Would very much recommend Charlesglen Toyota to anyone positive! I was super lucky to have had her referred to help me on my first new car purchase!! Would very much recommend Charlesglen Toyota to anyone I know. Thank you for such a fabulous and pleasant experience. More

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